4 things to do before dialing your customers

Call if you need to, but protect yourself from TCPA exposure first. Follow these steps when creating your dialing strategy:

  • Obtain customer consent
  • Determine if the number is attached to a landline or a wireless device
  • Verify ownership
  • Scrub your database


Calling cell numbers can be a risky business, so be sure to set the proper workflow in motion to remain compliant.

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