COVID-19 (Coronavirus) Resources and Credit Education

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At Experian we have an unwavering commitment to help consumers and clients manage through this unprecedented period. We are actively working with consumers, lenders, lawmakers, and regulators to help mitigate the potential impact on credit scores during times of financial hardship.

In response to the urgent and rapid changes associated with COVID-19, we are accelerating and enhancing our financial education programming with the goal of helping consumers maintain good credit and gain access to the financial services they need.

As the Consumer's Credit Bureau, our commitment at Experian is to inform, guide and protect our consumers and customers during uncertain times. One way we're doing this is through this dedicated website, with links to multiple resources and materials to help our community learn about credit and important personal finance topics.

-Craig Boundy, Chief Executive Officer, North America

At Experian, our top priorities are the health and safety of our employees, customers and their families. As the COVID-19 (coronavirus) situation continues to evolve, we are doing all we can to help you protect your credit during this unprecedented time.

Through December 31, 2022, Experian, TransUnion and Equifax will offer all U.S. consumers free weekly credit reports through AnnualCreditReport.com to help you protect your financial health during the sudden and unprecedented hardship caused by COVID-19.

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In the Community

Contribution to Local Hospital
In an effort to help provide PPE to hospital workers, Experian donated N95 face masks to Hoag Hospital in Newport Beach, California. When we realized we had them on supply in our warehouse, North America CEO Craig Boundy took quick action and arranged to have them donated.
Experian Donates Face Masks to Support First Responders
Experian donated protective face masks to the City of Laguna Beach First Responders. "We want to continue to do all we can to support our communities here in Orange County, California and especially those on the front lines battling COVID-19," says Justin Hastings, head of Human Resources for Experian North America. "On behalf of all of us at Experian, a big thank you goes out to the police officers, fire fighters and healthcare workers who help those most in need every single day."

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