Hear what debt recovery innovators have to say about Experian's powerful debt management and recovery products.

Transcript

Mike Cushing
Fourscore Resource Capital
My name’s Mike Cushing. I’m Executive Vice President at Fourscore Resource Capital.

Jacques Machol
Machol & Johannes LLC
My name is Jacques Machol. I’m with Machol and Johannes. We’re a law firm.

LaDonna Bohling
Contract Callers
Hi, I’m LaDonna Bohling with Contract Callers in Augusta, Georgia.

Mike Cushing

We are a debt buyer. Been in the business for twenty-plus years.

LaDonna Bohling

I’ve been with the company for seventeen years. We primarily collect for the utility industry, the medical industry. We do some retail and some credit card.

Jacques Machol

We’ve been a partner with Experian for over ten years.

LaDonna Bohling

We’ve worked with numerous companies through the years and we’ve found that – the products that Experian had – they had several products that, put together, were a good fit for us to help us find consumers that were hard to locate.

Turn insight into action with Experian’s Collections Suite

Jacques Machol

The triggers, that is something that was new to us that we implemented and we’ve found to be extremely valuable.

Mike Cushing

We use Debt Portfolio Examiner. We analyze the portfolio utilizing that information so that we can see that we’re like-kind, that we’re getting the things that we want. It’s a similar product to Collection Advantage, which is something we also use.

Jacques Machol

We’ve used the Experian scoring models to help us segment portfolios and that allows us to better work for our clients – to only spend money for court costs on those accounts that would be suit worthy.

Stay on top of the changing regulatory landscape with fresh and accurate data.

Mike Cushing

The industry is changing dramatically. A few years ago it was all about liquidation – how much were you liquidating on your accounts was our performance. Now it’s all about compliance and consumer scorecard.

LaDonna Bohling

One of the most critical things when we’re looking at compliance is making sure we have the right party.

Mike Cushing

It’s very important from a data standpoint that we’re talking to the right consumer.

LaDonna Bohling

We find that the information that Experian gives us back is true and accurate information.

Mike Cushing

Bankruptcies, people working in the military, making sure you identify those people early on and constantly. That type of data is more critical than ever.

Our commitment: to help you drive quality growth.

LaDonna Bohling

The thing that we find unique about Experian is they are able to cater, if you will, to our needs.

Mike Cushing

To us it’s worth it. The ROI is there.

Jacques Machol

We found that we get a 20 percent return on investment.

LaDonna Bohling

The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt.