Learn best practices for maximizing collections in the Public Sector. Experian, in cooperation with Governing Magazine, recently completed a nationwide survey of governmental agencies. The survey sought to determine the types of collection efforts in which governments engage and looked at areas where those entities face challenges to better collect. Experian¿s collection professionals then compared the government activities with commercial best practices to identify those processes underutilized in the public sector. This white paper presents those practices.
The utility industry is facing tough economic challenges and increased pressure to transform. Learn 10 steps utility companies can take to optimize collections strategies in an agile way and overcome the stigma of being less sophisticated in customer insight and risk management practices.
Utilizing Experian's PINpoint Services product, a leading multistate natural gas utility company identified and linked duplicate customer records, resulting in the collection of $1.8 million in previously unpaid balances.
Bay Area Credit Service LLC conducted a three-month trial program that proved Experian delivers superior account management, programming capabilities and account scoring and high-quality data, resulting in dramatic performance improvements and enhanced profitability.
Buy Here/Pay Here market consists of just under 24,000 Dealers, Over 1.8 million loans, $24 billion in originations and over half a billion total vehicles in the U.S. and Canada.
Features market reporting data & analysis from Experian Automotive's AutoCount Risk Report, analyzing automotive lending markets based on a uniform measurement of credit quality that segments markets.
Utilizing Experian's Collection Triggers product, First Financial Asset Management collected $3.5 million- ? a return of $72 for every $1 spent on trigger data within two years. The company simultaneously improved its operational costs associated with the collection of these and similar customer accounts.
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