Strategy & Operations
We look at the key business and operations challenges that keep business leaders moving forward.
Our recent research revealed that fraud has been of high concern for consumers over the past year, so how can businesses build consumer trust.
By providing multiple recognition methods, businesses can improve the customer experience, decrease fraud, and ultimately build even more brand trust.
Why orchestration is key to effective fraud prevention and excellent customer experience
Strategy & OperationsA look at why synchronizing multiple solutions together is the key to excellent fraud orchestration and customer experience.
We take a look at what consumers expect from businesses when it comes to online security. Our Global Insights Report reveals more.
Consumers are more aware than ever before about what they perceive to be a secure digital experience, so what can businesses do to improve consumer trust
How do businesses attract customers when frictionless CX is now the standard experience?
Strategy & OperationsIf a secure, convenient experience is the norm for consumers, then how can financial services providers differentiate themselves?
With online shopping on the increase, we take a look at brushing scams and what businesses can do to get ahead of this type of fraud.
What is data-centric AI and why is it important to lenders? We take a look at how data-centric AI can lead to more accurate and inclusive decisions
Take a look at the latest global fraud predictions for 2022, plus a closer look at fraud in North America, the UK and Brazil.
The future of consumer lending: How businesses can achieve customer-centricity at scale
Strategy & OperationsRead about the future of consumer lending, and the three things businesses should be doing to achieve customer-centricity at scale using data and analytics
Steve Yin, SVP of Global Identity and Fraud Product Management, talks to Juniper Research about what it means to be recognised through Juniper Research's Future of Digital Awards for innovation in fraud detection and prevention. Watch the video to find out about: The shift in trends across fraud Impact of the increase in online traffic How those who are new to digital can be more susceptible to fraud New or expanding merchants Education for consumers on secure digital interactions What's new in fraud detection and prevention? Models to detect known types of attack vectors Predictive: new signals and awareness of emerging threats CrossCore platform capabilities Stay in the know with our latest research and insights:
Forbes Technology Council: A successful DevOps strategy is more than just technology
Strategy & OperationsDr Mark D. Spiteri writes on the Forbes Technology Council about how Experian has embraced DevOps culture, improving internal IT and product development.




