Strategy & Operations

We look at the key business and operations challenges that keep business leaders moving forward.

Model recalibration drives impactful results during constant change

Several months into the global covid-19 pandemic we know that general indicators of risk or stress don’t reveal the reality of customer portfolios

September headlines: Analytics for optimal outcomes, a layer of biometrics to help fight fraud, cloud solutions to adapt to evolving needs and global insights on Covid-19 impacts

The top September headlines you need to stay in-the-know on the latest hot topics from our decisioning, fraud management and analytics experts.

New global research insights: The impact of Covid-19 on consumer behaviors and business strategies

Changing behaviors to safeguard health during the impact of Covid-19 has fueled a massive shift to digital and attention on businesses to stay relevant

Solving top business data challenges: Addressing the lack of data

We talk to Neil Stephenson, Vice President of Strategic Client Development, about how businesses can address a lack of data

Setting the foundation to turn business data challenges into opportunity

Addressing the lack of data your business needs to get actionable insights in three practical steps

Getting to grips with the shifting fraud landscape

We take a look at the shifting fraud landscape and how your business can get to grips with it using CrossCore

Has my data lake turned into a data swamp?

We take a look at how to recognize both the potential and risk in your consumer data

Digital transformation through cloud-first decisioning

We look at why cloud-first decisioning remains critical to digital transformation, now more than ever.

Upskilling your teams when traditional classroom approaches aren’t feasible

Making sure your team has the right tools and knowledge to service customers to minimize business disruption during a crisis.

Be Mindful of These 3 Strategies When Engaging Customers Digitally

Here are three cost-effective strategies that will connect you with your customers faster and in their greatest time of need – now and post-Covid.

Proactively restructuring debt to help improve customer affordability

We look at the five key areas businesses should be considering when it comes to customer affordability in the new world of Covid-19.

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Quadrant 2023 SPARK Matrix