Tag: Digital Transformation
Top December Business Headlines: Why consumer loyalty is on a downward trend, synthetic ID for fraud, and the rise of digital transactions
Tech TodayWe’ve compiled the top global business headlines that you need to stay in-the-know on the latest hot topics and insights from our experts.
Infographic: What increased expectations of the digital customer experience means for your business
Customer ExperienceTake a look at this infographic to discover what the key findings from our Global Insights Report, October 2021, mean for your business
The demand for real-time intelligence in financial services: Donna DePasquale discusses on eWeek
Customer ExperienceeWeek’s James Maguire talks to Donna DePasquale, EVP of Global Decisioning Software, about the use of technology in financial services
Find out how consumer expectations have changed over the course of the pandemic and what that means for businesses when it comes to decisioning
Read about why KuppingerCole has recognized Experian as a leader in fraud prevention through its CrossCore platform capabilities
In this opinion piece on CEO World, David Britton dicusses why it is much easier for fraudsters to operate on a global scale in a growing digital world.
We take a look at what we mean by legacy tech and how cloud-based solutions can help financial institutions looking to transform
Insights in Action Podcast – The importance of partnerships and collaboration for business growth
Insights in Action PodcastMarika Vilen, SVP of Global Partnerships at Experian Identity & Fraud, stresses the importance of collaboration for professional and business growth.
What are the business challenges executives in fraud risk and fraud mitigation, and how and why the pandemic has shifted the fraud landscape?
April business headlines: Invisible online security, how IT leaders are responding to increased digital activity, and the future of account security
Tech TodayWe’ve compiled the top global news stories that you need to stay in-the-know on the latest hot topics and insights from our experts.
In our first episode of the Women Making Waves in Tech podcast series, we hear from Shobana Balasundaram, Director of Product Management at Experian Global Decision Analytics. Shobana leads the product roadmap for PowerCurve Suite, Experian’s award-winning decisioning software platform. Shobana’s passion for introducing new solutions and product features is contagious: “During my time managing this collection of software solutions, I have had the chance to bring some advanced analytics and machine learning features to market. Indeed, some of the new product features that I have launched have driven nearly half of our revenue growth in the past few years, which confirms that decisioning software is a growing area. And I love my job!” Blending business strategy and tech advancements Shobana discusses what it takes to bring business strategy to life by applying the latest tech advancements. “It’s all about transforming an idea into a product and putting it in the hands of a client so they can deliver value to their customers,” explains Shobana. In her current role with the global product management team for decisioning software, Shobana is responsible for thinking about what kind of features to build into the product and forecasting the level of growth it will generate. That also involves addressing the market’s and competition’s reactions. But for her, the part she enjoys the most is “taking an idea, thinking about what is the possible problem you're solving and turning that into a product feature. Getting that idea-turned-into-a-solution in the hands of a client is a very satisfying experience, end-to-end.” Access all episodes of Insights in Action on Soundcloud, Spotify, Google Podcasts
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