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Hybrid Risk: The truth behind first party fraud

Critical for businesses being confronted first party fraud is to understand fraud management vs. credit risk management. First party fraud is...

October 16, 2015 by Chris Ryan
Automotive financing reaches new highs

According to the latest State of the Automotive Finance Market report, a record 55.5% of all used vehicles were financed in Q2 2015, compared to 53.8% the previous year.

October 15, 2015 by Guest Contributor
Commerce is a conversation

If Commerce is a conversation between a merchant and a consumer then it has become contorted and clustered around payments and point of sale.

October 14, 2015 by Cherian Abraham
A culture of learning in auto lending

Auto lending success: Issues within auto lending are unique to other financial services ecosystems. The challenge for many lenders is to…

October 8, 2015 by Guest Contributor
Speed and precision in driving auto lending

Key drivers to auto financial services are speed and precision. What model year is your decisioning system? In the auto world the twin engineering goals are performance and durability. Some memorable quotes have been offered about the results of all that complex engineering. And some not so complex observations. The world of racing has offered some best examples of the latter. Here’s a memorable one: “There’s no secret. You just press the accelerator to the floor and steer left. – Bill Vukovich When considering an effective auto financial services relationship one quickly comes to the conclusion that the 2 key drivers of an improved booking rate is the speed of the decision to the consumer/dealer and the precision of that decision – both the ‘yes/no’ and the ‘at what rate’. In the ‘good old days’ a lender relied upon his dealer relationship and a crew of experienced underwriters to quickly respond to a sales opportunities. Well, these days dealers will jump to the service provider that delivers the most happy customers. But, for all too many lenders some automated decisioning is leveraged but it is not uncommon to still see a significantly large ‘grey area’ of decisions that falls to the experienced underwriter. And that service model is a failure of speed and precision. You may make the decision to approve but your competition came in with a better price at the same time. His application got booked. Your decision and the cost incurred was left in the dust – bin. High on the list of solutions to this business issue is an improved use of available data and decisioning solutions. Too many lenders still underutilize available analytics and automated decisions to deliver an improved booking rate. Is your system last year’s model? Does your current underwriting system fully leverage available third party data to reduce delays due to fraud flags. Is your ability to pay component reliant upon a complex application or follow-up requests for additional information to the consumer? Does your management information reporting provide details to the incidence and disposition of all exception processes? Are you able to implement newer analytics and/or policy modifications in hours or days versus sitting in the IT queue for weeks or months? Can you modify policies to align with new dealer demographics and risk factors?   The new model is in and Experian® is ready to help you give it a ride.  Purchase auto credit data now.

October 8, 2015 by Guest Contributor
Are you really using the same model at each bureau?

VantageScore® models are the only credit scoring models to employ the same characteristic information and model design across the three credit bureaus.

October 8, 2015 by Guest Contributor
Seasonal email trends

With the holidays around the corner, retailers are getting ready to release their holiday campaigns.

October 1, 2015 by Guest Contributor
The value of mobile subscribers

While mobile subscriber lists typically are much smaller than email lists, mobile subscribers tend to be loyal and highly engaged customers.

September 24, 2015 by Guest Contributor
Student loans – a growing concern

A recent Experian study found student loans have increased by 84% since the recession (from 2008 to 2014), surpassing credit card debt, home-equity loans and lines of credit, and automotive debt.

September 17, 2015 by Guest Contributor
Cross-channel marketing reality check

According to a recent Experian Marketing Services study, 99% of companies believe achieving a single customer view is important to their business, but only 24% have a single customer view today.

September 11, 2015 by Guest Contributor
When is Big Data too much data?

As Big Data becomes the norm in the credit industry and others, the seemingly non-stop efforts to accumulate more and more data leads me to ask the question - when is Big Data too much data?  The answer doesn’t lie in the quantity of data itself, but rather in the application of it – Big Data is too much data when you can’t use it to make better decisions. So what do I mean by a better decision? From any number of perspectives, the answer to that question will vary. From the viewpoint of a marketer, maybe that decision is about whether new data will result in better response rates through improved segmentation. From a lender perspective, that decision might be about whether a borrower will repay a loan or the right interest rate to charge the borrower. That is one the points of the hype around Big Data – it is helping companies and individuals in all sorts of situations make better decisions – but regardless of the application, it appears that the science of Big Data must not just be based on an assumption that more data will always lead to better decisions, but that more data can lead to better decisions – if it is also the “right data”. Then how does one know when another new data source is helping? It’s not obvious that additional data won’t help make a better decision. It takes an expert to understand not only the data employed, but ultimately the use of the data in the decision-making process. It takes expertise that is not found just anywhere. At Experian, one of our core capabilities is based on the ability to distinguish between data that is predictive and can help our clients make better decisions, and that which is noise and is not helpful to our clients.  Our scores and models, whether they be used for prospecting new customers, measuring risk in offering new credit, or determining how to best collect on an outstanding receivable, are all designed to optimize the decision making process. Learn more about our big data capabilities

September 9, 2015 by Kelly Kent
Consumers choosing longer automotive loans

According to the latest State of the Automotive Finance Market report, consumers are continuing to extend loan terms as a way to keep payments low.

September 4, 2015 by Guest Contributor
Leveraging the full potential of data

A recent Experian study on data insights found that 83% of chief information officers see data as a valuable asset that is not being fully exploited within their organization, resulting in the need for more organizations to appoint a dedicated chief data officer (CDO).

August 28, 2015 by Guest Contributor

While auto delinquencies declined slightly year over year (3.01% for accounts 30 days past due or greater in Q2 2015 versus 3.03% a year earlier), it is interesting to note the variance in delinquency by lender channel.

August 20, 2015 by Guest Contributor
Fraud Prevention: The delicate balance between customer and criminal

Fraud management is an ongoing issue for businesses, especially when it comes to identifying likely fraudulent customers and delivering excellent customer service

August 20, 2015 by Keir Breitenfeld

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