Experian’s Chris Ryan and Bobbie Paul recently re-joined David Mattei from Aite to discuss how emerging fraud trends and changes in consumer behavior will have long-term impacts on businesses. Chris, Bobbie, and David have combined experience of more than 60 years in the world of fraud prevention. In this discussion, they bring that experience to bear as they review how businesses should revise their long-term fraud strategy in response to COVID-19 and the subsequent economic shifts, including:
- The requirements to authenticate a digital customer
- Businesses’ technology challenges
- Differentiating between first party and third party fraud
- The importance of businesses’ technology investment
- How to build a roadmap for the next 90 days and beyond
