Financial Services

As we enter the holiday season, headlines abound around the shifts and trends in retail. How are consumers shopping? What are they buying online versus...

Published: November 13, 2017 by Kerry Rivera

With 81% of Americans having a social media profile, you may wonder if social media insights can be used to assess credit risk. When...

Published: November 9, 2017 by Guest Contributor

Juniper Research recently recognized Experian as a Fraud Detection and Prevention Market Leader in its Online Payment Fraud Whitepaper. Juniper also shared important market...

Published: November 3, 2017 by Guest Contributor

The data to create synthetic identities is available. And the marketplace to exchange and monetize that data is expanding rapidly. The fact that hundreds...

Published: November 1, 2017 by Keir Breitenfeld

If someone asked you for stats on your retail card portfolio, would you respond with the number of accounts? Average spend per month? Or...

Published: November 1, 2017 by Kyle Matthies

In 2017, 81 percent of U.S. Americans have a social media profile, representing a five percent growth compared to the previous year. Pick your...

Published: October 18, 2017 by Kerry Rivera

Our national survey found that consumers struggle to find a credit card that meets their needs. They say there are too many options and...

Published: October 12, 2017 by Guest Contributor

Earlier this week, Javelin Strategy & Research announced its inaugural edition of the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore...

Published: October 11, 2017 by David Britton

The collections space has been migrating from traditional mail and outbound calls to electronic payment portals, digital collections and virtual negotiators. Now that collectors...

Published: October 5, 2017 by Guest Contributor

Everyone loves a story.  Correction, everyone loves a GOOD story. A customer journey map is a fantastic tool to help you understand your customer’s...

Published: October 3, 2017 by Colleen Rose

With 1 in 6 U.S. residents being Hispanic, now is a great time for financial institutions to reflect on their largest growth opportunity. Here...

Published: September 28, 2017 by Guest Contributor

Direct mail is dead. It’s so 90s. Digital is the way to reach consumers. Marketers have heard this time and again, and many have...

Published: September 26, 2017 by Sacha Ricarte

Evolution of first-party fraud to third Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these...

Published: September 22, 2017 by Guest Contributor

It should come as no surprise that the process of trying to collect on past-due accounts has been evolving. We’ve seen the migration from...

Published: September 20, 2017 by Rollin Girulat

We recently analyzed millions of online transactions from the first half of 2017 to identify fraud attack rates. Here are the top 3 riskiest...

Published: September 18, 2017 by Guest Contributor