Financial Services

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The shift created by the COVID-19 pandemic is still being realized. One thing that we know for sure is that North American consumers’ expectations...

Published: November 12, 2020 by Alison Kray

The financial services industry is not always synonymous with innovation and forward-thinking. While there are some exceptions with top–10 banks and some savvy regionals, as a...

Published: October 28, 2020 by Jesse Hoggard

Synthetic identity fraud, otherwise known as SID fraud, is reportedly the fastest-growing type of financial crime. One reason for its rapid growth is the...

Published: October 15, 2020 by Alison Kray

The CU Times recently reported on a nationwide synthetic identity fraud ring impacting several major credit unions and banks. Investigators for the Federal and...

Published: October 7, 2020 by Alison Kray

As industry experts are still unsure when the economy will fully recover, re-entry into marketing preapproved credit offers seems like a far-off proposal. However,...

Published: October 6, 2020 by Eric Johnson

Consumer behavior and payment trends are constantly evolving, particularly in a rapidly changing economic environment. Faced with changing demands, including an accelerated shift to...

Published: October 5, 2020 by Laura Burrows

Profitability analysis is one of the most powerful analytics tools in business and strategy development. Yet it’s underrated, deemed too complicated and often ignored....

Published: September 30, 2020 by Victoria Soriano

Big data is bringing changes to the way credit scores are reported and making it easier for lenders to find creditworthy consumers, and for...

Published: September 17, 2020 by Laura Burrows

Changing consumer behaviors caused by the COVID-19 pandemic have made it difficult for businesses to make good lending decisions. Maintaining a consistent lending portfolio...

Published: September 15, 2020 by Alison Kray

This is the fourth in a series of blog posts highlighting optimization, artificial intelligence, predictive analytics, and decisioning for lending operations in times of extreme uncertainty....

Published: September 2, 2020 by Jim Bander

Since the start of the COVID-19 health crisis, gross domestic product (GDP) has continued to fall in the U.S. In fact, the GDP collapsed...

Published: August 25, 2020 by Kelly Nguyen

In 2015, U.S. card issuers raced to start issuing EMV (Europay, Mastercard, and Visa) payment cards to take advantage of the new fraud prevention...

Published: August 19, 2020 by Stacey Wishowsky

Achieving collection results within the subprime population was challenging enough before the current COVID-19 pandemic and will likely become more difficult now that the...

Published: August 17, 2020 by Erik Svensen

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...

Published: August 11, 2020 by Laura Burrows

The COVID-19 pandemic created a global shift in the volume of online activity and experiences over the past several months. Not only are consumers...

Published: August 6, 2020 by Alison Kray

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