Financial Services

Back during World War I, the concept of “triage” was first introduced to the battlefield. Faced with massive casualties and limited medical resources, a...

Published: May 29, 2009 by Jeff Bernstein

What are your thoughts on the third extension to the Identity Theft Red Flags Rule deadline? Was your institution ready to meet Red Flag......

Published: May 22, 2009 by Keir Breitenfeld

Does the rule list the Red Flags? The Identity Theft Red Flags Rule provides several examples of Red Flagsin four separate categories: 1. alerts...

Published: May 15, 2009 by Keir Breitenfeld

Optimization is a very broad and commonly used term today and the exact interpretation is typically driven by one's industry experience and exposure to...

Published: May 14, 2009 by Jeff Bernstein

Currently, financial institutions focus on the existing customer base and prioritize collections to recover more cash, and do it faster. There is also a...

Published: May 14, 2009 by Jeff Bernstein

The debate continues in the banking industry — Do we push the loan authority to the field or do we centralize it (particularly when...

Published: April 24, 2009 by Guest Contributor

I was recently asked in a comment, "What do we have to do to become compliant?" Great question. There is not a single path...

Published: April 24, 2009 by Keir Breitenfeld

Our current collections management landscape is seeing unprecedented consumer debt burdens: Total consumer debt o/s is at $14 trillion as of Jan ’09 Revolving...

Published: April 17, 2009 by Jeff Bernstein

I encourage all of you to have a look at this newly launched Federal Trade Commission Web site dedicated to the Red Flags Rule...

Published: April 7, 2009 by Keir Breitenfeld

This post continues the feature from my colleague and guest blogger, Mark Sofietti, Associate Process Architect in Advisory Services at Baker Hill, a part...

Published: April 3, 2009 by Guest Contributor

Regardless of the specific checks and overall processes incorporated into your Red Flags Identity Theft Prevention Program, the use of an automated decisioning strategy...

Published: April 2, 2009 by Keir Breitenfeld

We have talked about: the creation of the vision for our loan portfolios (current state versus future state) – e.g. the strategy for moving...

Published: March 27, 2009 by Guest Contributor

If the business is a creditor or a “financial institution” (defined as a depository institution) that offers covered accounts, you must develop a Program...

Published: March 25, 2009 by Keir Breitenfeld

They have started to shift away from time-based collections managementactivities (the 30-, 60-, 90-day bucket approach). Instead, the focus is migrating towards the development...

Published: March 25, 2009 by Jeff Bernstein

The credit reporting agencies will not identify Red Flags, as such, on a credit report. However, there may be certain information on a credit...

Published: March 20, 2009 by Keir Breitenfeld