Debt & Collections
By: Maria Moynihan State and local governments responsible for growth may be missing out on an immediate and sizeable revenue opportunity if their data...
By: Kyle Aiman For more than 20 years, creditors have been using scores in their lending operations. They use risk models such as the...
Consumers want to hear about data breaches – Eighty five percent of respondents in a recent study say learning about the loss of their...
2011 was the 12th consecutive year that identity theft topped the list of FTC consumer complaints. Florida had the highest rate of complaints, followed...
The CFPB, the FTC and other regulatory authorities have been building up their presence in debt collections. Are you in the line of fire,...
One of the most successful best practices for improving agency performance is the use of scorecards for assessing and rank ordering performance of agencies...
Last month, I wrote about seeking ways to ensure growth without increasing risk. This month, I’ll present a few approaches that use multiple scores...
The Consumer Financial Protection Bureau (CFPB) now has the ability to write and enforce 18 consumer protection laws that guide financial products and services....
Auditing provides the organization with assurance that all financial controls are in place to ensure that trust account funds are maintained, access to financial...
Organizations approach agency management from three perspectives: (1) the need to audit vendors to ensure that they are meeting contractual, financial and legal compliance...
By: Kari Michel The way medical debts are treated in scores may change with the introduction of June 2011, Medical Debt Responsibility Act. The Medical Debt...
With the raising of the U.S. debt ceiling and its recent ramifications consuming the headlines over the past month, I began to wonder what...
This paraphrased lament from Coleridge’s Rime of the Ancient Mariner may loosely reflect the predicament facing many communications companies today: afloat on vast sea...
By: Kari Michel As consumers and businesses continue to experience financial hardship, the likelihood of continued bankruptcy filings is fairly strong. Data from the...
By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have...
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