Fraud & Identity Management
Identity fraud and the utility industry In the utility industry today, gaining enterprise-wide systemic control over credit risk assessment, identity verification and compliance oversight...
With more than one-third of customers interacting with a single business in five or more channels and more than 85 percent of consumers using...
Gift cards are the most requested gift item and have been for the last eight years. Merchants love gift cards because they take up...
Cont. Understanding Gift Card Fraud By: Angie Montoya In part one, we spoke about what an amazing deal gift cards (GCs) are, and why...
Apple Pay fraud solution Apple Pay is here and so are increased fraud exposures, confirmed losses, and customer experience challenges among card issuers. The...
Gift card fraud Gift cards have risen in popularity over the last few years— National Retail Federation anticipated more than $31B in gift card...
Reputational impact of fraud It’s all over the news. Hackers are compromising personal information and using that to access customer accounts. It’s critical that...
The experience of being a victim of data breaches has created a shift in consumer behavior and attitude over the past year. A recent...
While marketers typically spend vast amounts of money to increase customer acquisitions, fraud prevention can undercut those efforts. According to a recent 41st Parameter®...
The evolution of identity verification Knowing who you are doing business with isn’t just a sound business practice to protect your bottom line. In...
The news of the latest breach last week reported that tens of millions of customer and employee records were stolen by a sophisticated hacker...
Customer experience strategies for success Sometimes it’s easier to describe something as the opposite of something else. Being “anti-” something can communicate something meaningful....
The availability and opportunities for customers to conduct business through mobile devices continues to multiply, challenging organizations to protect customers without impacting their experience....
Have a look ‘Inside Experian’ through this documentary on our global business explaining who we are, what we do and how we’re helping people...
“Building a better mousetrap merely results in smarter mice” – Charles Darwin Credit card issuers in general have a good handle on fraud. They...
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