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Published: August 11, 2025 by joseph.rodriguez@experian.com

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The AutoCheck Score Has a Whole New Look

Introducing the newly designed AutoCheck Score™ Quickly compare and select used vehicles As an auto industry professional, you use vehicle history reports every day. But they’re long, complex — easily misinterpreted. You always aim to conduct a thorough inspection. But what if you’re at a busy auction house or browsing online, where there’s simply not enough time or context? The tool you use every day to make critical decisions about used vehicles should be accurate and easy to understand — built for streamlined evaluation. So we made one. New look, same impact We’ve revamped the AutoCheck score with a modern look and feel that’s easier than ever to read. And it’s still invaluable for quickly comparing and selecting used vehicles. What, exactly, is it? Experian® analyzes the detailed records in an AutoCheck® vehicle history report to generate the AutoCheck Score. Like a credit score or gas mileage rating for new vehicles, it’s a single number on a standardized scale. The new gauge shows the score range (from 1 – 100) for vehicles of similar age in the same class. If a car is above average in its range, you can feel confident that it’s a solid investment. The score makes it much simpler to assess how a used vehicle measures up, estimating its: Overall roadworthiness Reliability compared to other vehicles in its class Likelihood of being on the road in five years It is invaluable for making informed decisions, managing inventory, mitigating risk and instilling confidence in customers. Bigger, better You can depend on the AutoCheck Score to deliver a high-quality, more accurate assessment. That’s because it’s derived from Experian’s world-class, continually updated database, which leverages reliable information from extensive sources, including: Tens of thousands of distinct accident sources, many exclusive to Experian 95% of U.S. auction houses — most providing structural damage, salvage-and-junk and export-data announcements exclusively to Experian Important OEM safety and open recall data State departments of motor vehicles and departments of public safety, insurance companies and other independent sources Police department/state agency accident information from all 50 states and Washington D.C. Federal sources, like import records That’s a lot of data. And some complex statistical modeling. Don’t worry; we’ll take care of the heavy lifting. All you have to do is keep score. Why you need it Whether you’re a dealer, lender, manufacturer certified pre-owned program or consumer portal, the score will transform the way you do business to boost your bottom line. Dealers: Use the score to mitigate risk, manage and market your inventory, close sales faster and build customer loyalty. Lenders/Credit Unions: Use the score to more accurately estimate a vehicle’s value at every stage of the loan life cycle, from origination to portfolio review, account management and asset collection. Manufacturer Certified Pre-Owned Programs: Use the AutoCheck report for vehicle certification. Consumer Portals: Increase customer satisfaction — and traffic — by allowing OEMs and dealers to post the score with their listings and make online car shopping a breeze. Count on the AutoCheck Score To learn more about the score — or how to wield its power to maximal effect — find its secrets in this treasure trove of a white paper or call 1 888 675 5596.  What are you waiting for? Redesign your business with the redesigned score.

Sep 16,2019 by Kirsten Von Busch

Experian Selected as a Participant in the Initial Rollout of the SSA’s New eCBSV Service

Identity verification is central to the financial services industry – it’s how banks and other lending institutions provide consumers with quick and secure access to financial resources. And it’s never been more evident than with the growing threat of synthetic identity fraud. With that in mind, we are excited to announce that Experian has been named one of the 10 participants, and only credit bureau, in the initial rollout of the Social Security Administration’s (SSA) new electronic Consent Based Social Security Verification (eCBSV) service. We believe the new service opens the door for financial institutions to more efficiently verify Social Security numbers with the government agency and effectively combat synthetic identity fraud, while providing an improved experience for legitimate consumers hoping to access credit and open other financial accounts. Previously, financial institutions were required to provide “wet” written consent to be able to cross-reference an individual’s Social Security number, address and date of birth directly with the SSA. With the eCBSV service, the process will be available via electronic signature by the consumer – creating a more efficient process. Our inclusion in the initial rollout furthers our commitment to the industry to help the fight against synthetic identity fraud. It also ensures our clients have the tools and resources to more easily detect fraudulent behavior, as well as protect people’s identities and information. However, it’s important for financial institutions to keep in mind, the new eCBSV service should only be viewed as a component of a larger identity verification and fraud prevention approach – particularly with fraud attack methods, such as synthetic identity fraud. We still recommend that banks and other lending institutions implement a multi-layered approach that relies on advanced data, analytics and technology. Oftentimes the true insight lies beyond basic demographic information. The use of innovative technology, such as machine learning, device intelligence and behavioral biometrics, can help financial institutions detect patterns and anomalies that may indicate fraudulent behavior. The SSA’s initial rollout of the new service is expected to begin in June 2020, and Experian plans to work closely with a select number of clients during the first phase of the program. As the SSA expands the number of authorized end-users, we look forward to offering this service broadly to our clients and partners. To learn more, view the SSA's full press release.

Sep 11,2019 by

Experian Boost Gives Dealers a Chance to Build Relationships, Sell More Vehicles

At Experian, we have a saying: It takes three things to buy a vehicle. A car, a consumer and credit. If anything disrupts this simple equation, it can be difficult for dealers and bad for consumers. Unfortunately, there are nearly 100 million Americans with poor credit or “thin” credit files who might not be able to qualify for a loan. What is a thin credit file, you ask? A thin file is a credit file with less than five trade lines, which makes it difficult for a lender to assess a consumer as a lending risk, because there isn’t sufficient information. Why does that matter? Put simply, a thin credit file can keep a consumer from accessing credit. And, often, no credit can mean no car sale, or interest rates that are too high for a consumer to accept. Experian decided to do something to help consumers with thin files establish better credit. For the past three years, we have looked for ways to incorporate existing bill payment history – think utility, mobile phone or cable TV bills – into a credit report to help consumers establish a more robust credit history.  With the increased adoption of online bill paying, consumers already share this information electronically every day. Why not use this history to help improve their credit profile? The result is Experian Boost, a free tool that allows consumers to add these trade lines to their credit files. Consumers can allow Experian Boost to scan their bank account transactions and identify cell phone, utility, internet and cable payments. The information is then added to their Experian credit report and will be used to calculate their credit score. Experian Boost will improve financial health for millions of Americans. The consumer controls the addition of information that reflects their responsible bill-paying histories to their credit profile, potentially resulting in higher credit scores, better credit products and lower interest rates. The upside impacts everyone. It provides lenders with a clearer picture of a consumer’s creditworthiness. It’s a new way to identify and provide credit to responsible customers. For automotive retailers, Experian Boost strengthens relationships and sales. Imagine having a willing customer who can’t qualify for a loan because they have a thin file. Perhaps Experian Boost can open access to credit for that customer. If it does, it’s one more sale a dealer can make – and one more appreciative customer who will tell others looking to buy a car about their “discovery” of a better dealer experience. Automotive retailers can choose for themselves when and how they introduce Experian Boost to customers. It can take the form of a message during the online shopping process, or be introduced on a tablet or kiosk in the dealership during the sales process. Either way, it’s a five-minute process that could make a customer very happy in the end. Even for consumers who have good credit, Experian Boost still can help. On average, nearly two-thirds of consumers who use Experian Boost raise their credit score. Of those who do see an increase, the average is 14 points. In some cases, that’s enough to move from one credit tier to another. The result can be lower interest rates for cars, mortgages, credit cards and other loans. One of the best things about Experian Boost (besides the fact that it’s free) is the control it gives people over their own credit report. They can allow lenders to see more information about their credit worthiness and are free to opt out of the program at any time. We think Experian Boost is a win for everyone. Customers get more access to credit, dealers sell more cars and lenders identify more creditworthy consumers. As the name implies, Experian is providing a “Boost” to just about everyone.

Sep 04,2019 by

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Mar 01,2025 by Jon Mostajo, test user

Used Car Special Report: Millennials Maintain Lead in the Used Vehicle Market

With the National Automobile Dealers Association (NADA) Show set to kickoff later this week, it seemed fitting to explore how the shifting dynamics of the used vehicle market might impact dealers and buyers over the coming year. Shedding light on some of the registration and finance trends, as well as purchasing behaviors, can help dealers and manufacturers stay ahead of the curve. And just like that, the Special Report: Automotive Consumer Trends Report was born. As I was sifting through the data, one of the trends that stood out to me was the neck-and-neck race between Millennials and Gen X for supremacy in the used vehicle market. Five years ago, in 2019, Millennials were responsible for 33.3% of used retail registrations, followed by Gen X (29.5%) and Baby Boomers (26.8%). Since then, Baby Boomers have gradually fallen off, and Gen X continues to close the already minuscule gap. Through October 2024, Millennials accounted for 31.6%, while Gen X accounted for 30.4%. But trends can turn on a dime if the last year offers any indication. Over the last rolling 12 months (October 2023-October 2024), Gen X (31.4%) accounted for the majority of used vehicle registrations compared to Millennials (30.9%). Of course, the data is still close, and what 2025 holds is anyone’s guess, but understanding even the smallest changes in market share and consumer purchasing behaviors can help dealers and manufacturers adapt and navigate the road ahead. Although there are similarities between Millennials and Gen X, there are drastic differences, including motivations and preferences. Dealers and manufacturers should engage them on a generational level. What are they buying? Some of the data might not come as a surprise but it’s a good reminder that consumers are in different phases of life, meaning priorities change. Over the last rolling 12 months, Millennials over-indexed on used vans, accounting for more than one-third of registrations. Meanwhile, Gen X over-indexed on used trucks, making up nearly one-third of registrations, and Gen Z over-indexed on cars (accounting for 17.1% of used car registrations compared to 14.6% of overall used vehicle registrations). This isn’t surprising. Many Millennials have young families and may need extra space and functionality, while Gen Xers might prefer the versatility of the pickup truck—the ability to use it for work and personal use. On the other hand, Gen Zers are still early in their careers and gravitate towards the affordability and efficiency of smaller cars. Interestingly, although used electric vehicles only make up a small portion of used retail registrations (less than 1%), Millennials made up nearly 40% over the last rolling 12 months, followed by Gen X (32.2%) and Baby Boomers (15.8%). The market at a bird’s eye view Pulling back a bit on the used vehicle landscape, over the last rolling 12 months, CUVs/SUVs (38.9%) and cars (36.6%) accounted for the majority of used retail registrations. And nearly nine-in-ten used registrations were non-luxury vehicles. What’s more, ICE vehicles made up 88.5% of used retail registrations over the same period, while alternative-fuel vehicles (not including BEVs) made up 10.7% and electric vehicles made up 0.8%. At the finance level, we’re seeing the market shift ever so slightly. Since the beginning of the pandemic, one of the constant narratives in the industry has been the rising cost of owning a vehicle, both new and used. And while the average loan amount for a used non-luxury vehicle has gone up over the past five years, we’re seeing a gradual decline since 2022. In 2019, the average loan amount was $22,636 and spiked $29,983 in 2022. In 2024, the average loan amount reached $28,895. Much of the decline in average loan amounts can be attributed to the resurgence of new vehicle inventory, which has resulted in lower used values. With new leasing climbing over the past several quarters, we may see more late-model used inventory hit the market in the next few years, which will most certainly impact used financing. The used market moving forward Relying on historical data and trends can help dealers and manufacturers prepare and navigate the road ahead. Used vehicles will always fit the need for shoppers looking for their next vehicle; understanding some market trends will help ensure dealers and manufacturers can be at the forefront of helping those shoppers. For more information on the Special Report: Automotive Consumer Trends Report, visit Experian booth #627 at the NADA Show in New Orleans, January 23-26.

Jan 21,2025 by Kirsten Von Busch

Special Report: Inside the Used Vehicle Finance Market

The automotive industry is constantly changing. Shifting consumer demands and preferences, as well as dynamic economic factors, make the need for data-driven insights more important than ever. As we head into the National Automobile Dealers Association (NADA) Show this week, we wanted to explore some of the trends in the used vehicle market in our Special Report: State of the Automotive Finance Market Report. Packed with valuable insights and the latest trends, we’ll take a deep dive into the multi-faceted used vehicle market and better understand how consumers are financing used vehicles. 9+ model years grow Although late-model vehicles tend to represent much of the used vehicle finance market, we were surprised by the gradual growth of 9+ model year (MY) vehicles. In 2019, 9+MY vehicles accounted for 26.6% of the used vehicle sales. Since then, we’ve seen year-over-year growth, culminating with 9+MY vehicles making up a little more than 30% of used vehicle sales in 2024. Perhaps more interesting though, is who is financing these vehicles. Five years ago, prime and super prime borrowers represented 42.5% of 9+MY vehicles, however, in 2024, those consumers accounted for nearly 54% of 9+MY originations. Among the more popular 9+MY segments, CUVs and SUVs comprised 36.9% of sales in 2024, up from 35.2% in 2023, while cars went from 44.3% to 42.9% year-over-year and pickup trucks decreased from 15.9% to 15.6%. 2024 highlights by used vehicle age group To get a better sense of the overall used market, the segments were broken down into three age groups—9+MY, 4-8MY, and current +3MY—and to no surprise, the finance attributes vary widely. While we’ve seen the return of new vehicle inventory drive used vehicle values lower, it could be a sign that consumers are continuing to seek out affordable options that fit their lifestyle. In fact, the average loan amount for a 9+MY vehicle was $19,376 in 2024, compared to $24,198 for a vehicle between 4-8 years old and $32,381 for +3MY vehicle. Plus, more than 55% of 9+MY vehicles have monthly payments under $400. That’s not an insignificant number for people shopping with the monthly payment in mind. In 2024, the average monthly payment for a used vehicle that falls under current+3MY was $608. Meanwhile, 4-8MY vehicles came in at an average monthly payment of $498, and 9+MY vehicles had a $431 monthly payment. Taking a deeper dive into average loan amounts based on specific vehicle types—as of 2024, current +3MY cars came in at $28,721, followed by CUVs/SUVs ($31,589) and pickup trucks ($40,618). As for 4-8MY vehicles, cars came in with a loan amount of $22,013, CUVs/SUVs were at $23,133, and pickup trucks at $31,114. Used 9+MY cars had a loan amount of $19,506, CUVs/SUVs came in at $17,350, and pickup trucks at $22,369. With interest rates remaining top of mind for most consumers as we’ve seen them increase in recent years, understanding the growth from 2019-2024 can give a holistic picture of how the market has shifted over time. For instance, the average interest rate for a used current+3MY vehicle was 8.0% in 2019 and grew to 10.2% in 2024, the average rate for a 4-8MY vehicle went from 10.3% to 12.9%, and the average rate for a 9+MY vehicle increased from 11.4% to 13.8% in the same time frame. Looking ahead to the used vehicle market It’s important for automotive professionals to understand and leverage the data of the used market as it can provide valuable insights into trending consumer behavior and pricing patterns. While we don’t exactly know where the market will stand in a few years—adapting strategies based on historical data and anticipating shifts can help professionals better prepare for both challenges and opportunities in the future. As used vehicles remain a staple piece of the automotive industry, making informed decisions and optimizing inventory management will ensure agility as the market continues to shift. For more information, visit us at the Experian booth (#627) during the NADA Show in New Orleans from January 23-26.

Jan 21,2025 by Melinda Zabritski

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typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.