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Cybersecurity is back in the news, thanks in no small part to a number of government reports and developments with WikiLeaks. It’s also becoming increasingly important to businesses and lawmakers alike. Although not a new concern for the telecommunications industry, cybersecurity is quickly becoming a priority for the new Congress as pressure increases to develop a national plan. What should cybersecurity protect? A national cybersecurity plan would likely entail setting baseline security standards to protect critical networks – many of which are run by private organizations. For policymakers, the challenge will be to craft guidelines that protect consumer data and still allowing technological innovation. Last year, we saw a number of legislative proposals debated before Congress that would place new requirements on network infrastructure and strengthen coordination between federal regulators. So far, the proposals have been broad and have only raised additional questions. The hurdle for lawmakers will be addressing how existing data protection laws fit within new proposals in order that businesses do not face over burdensome requirements. Where does the FCC fit in? When it comes to cybersecurity, the role of the FCC is even more undefined – however that’s changing. Last summer, the FCC asked for public comments about the creation of a Cybersecurity Roadmap to identify vulnerabilities to communications networks and to develop countermeasures and solutions to cyber threats. The roadmap was first recommended as part of a broader strategy to create a National Broadband Plan that required the FCC to identify the five most critical security threats and establish a two-year plan to address them. While the Commission has accepted public comments, it’s unclear when a final Roadmap will be introduced. A national breach notification standard As part of a comprehensive plan, policymakers are also looking at what happens after a breach occurs. Currently, 46 states have passed laws requiring companies to notify consumers after a security breach. As a result, policymakers have begun to examine whether a national data breach law is necessary given the varying degrees of consumer notification. The FCC has indicated their support of a uniform law and has recommended that Congress include telecoms in the legislative discussion. Despite the uncertainty, one thing is sure: cybersecurity will be increasingly important to monitor during 2011. One way to stay current is to subscribe via email or RSS as we continue to look at the latest legislative or regulatory developments concerning the wireless and telecommunications industry. In the near future, we’ll be taking a look at recent data privacy recommendations by federal regulators and the privacy agenda of the new Congress. Meanwhile, if you’d like more information on Data Breach Notification or Fraud Management Compliance, your Experian representative can help. Let us know your concerns regarding cybersecurity and pending legislative issues so that we can address them in future posts.

Many compliance regulations such the Red Flags Rule, USA Patriot Act, and ESIGN require specific identity elements to be verified and specific high risk conditions to be detected. However, there is still much variance in how individual institutions reconcile referrals generated from the detection of high risk conditions and/or the absence of identity element verification. With this in mind, risk-based authentication, (defined in this context as the “holistic assessment of a consumer and transaction with the end goal of applying the right authentication and decisioning treatment at the right time") offers institutions a viable strategy for balancing the following competing forces and pressures: Compliance – the need to ensure each transaction is approved only when compliance requirements are met; Approval rates – the need to meet business goals in the booking of new accounts and the facilitation of existing account transactions; Risk mitigation – the need to minimize fraud exposure at the account and transaction level. A flexibly-designed risk-based authentication strategy incorporates a robust breadth of data assets, detailed results, granular information, targeted analytics and automated decisioning. This allows an institution to strike a harmonious balance (or at least something close to that) between the needs to remain compliant, while approving the vast majority of applications or customer transactions and, oh yeah, minimizing fraud and credit risk exposure and credit risk modeling. Sole reliance on binary assessment of the presence or absence of high risk conditions and identity element verifications will, more often than not, create an operational process that is overburdened by manual referral queues. There is also an unnecessary proportion of viable consumers unable to be serviced by your business. Use of analytically sound risk assessments and objective and consistent decisioning strategies will provide opportunities to calibrate your process to meet today’s pressures and adjust to tomorrow’s as well.

By: Staci Baker There has been a lot of talk in the news about the Dodd-Frank Act lately. According to the Dodd-Frank Resource Center of the American Financial Services Association (AFSA), “The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, which passed on July 21, 2010, is unprecedented in magnitude, and will impact every sector of the financial services industry.” The aim of the Act is to put measures in place that address the issues that led to the financial crisis. This is done by setting up new regulatory bodies, and limiting the dealings of banks and other financial institutions. For the purpose of this blog, I will focus on describing the new regulatory agencies. The Bureau of Consumer Financial Protection (CFPB), is an independent watchdog housed within the Federal Reserve. The CFPB has the authority to “regulate consumer financial products and services in compliance with federal law.”[ii] They are responsible for the accuracy of information, hidden fees and deceptive practices for consumers from within the following industries – mortgage, credit cards and other financial products. The Financial Stability Oversight Council is “charged with identifying threats to the financial stability of the United States, promoting market discipline, and responding to emerging risks to the stability of the United States financial system.”ii Through the Treasury, this council will create a new Office of Financial Research, which will be responsible for collecting and analyzing data to identify and monitor emerging risks to the economy, and publish the findings in periodic reports. These new regulatory agencies are critical to US business processes, as they will more closely monitor business practices, create new tighter legislation, and report findings to the public. The legislation that is created will decrease risk levels posed by large, complex companies, as well as address discrepancy that has been raised throughout the financial crisis. What are your views of the Dodd-Frank Act? Do you believe this is the legislation needed to stem future financial crisis? If not, what would help you and your business?
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