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of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
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By: Kristan Keelan Most financial institutions are well underway in complying with the FTC’s ID Theft Red Flags Rule by: 1. Identifying covered accounts 2. Determining what red flags need to be monitored 3. Implementing a risk based approach However, one of the areas that seems to be overlooked in complying with the rule is the area of commercial accounts. Did your institution include commercial accounts when identifying covered accounts? You’re not alone if you focused only on consumer accounts initially. Keep in mind that commercial credit and deposit accounts also can be included as covered accounts when there is a “reasonably foreseeable risk” of identity theft to customers or to safety and soundness. Start by determining if there is a reasonably foreseeable risk of identity theft in a business or commercial account, especially in small business accounts. Consider the risk of identity theft presented by the methods used to open business accounts, the methods provided to access business accounts, and previous experiences with identity theft on a business account. I encourage you to revisit your institution’s compliance program and review whether commercial accounts have been examined closely enough.

By: Kristan Keelan What do you think of when you hear the word “fraud”? Someone stealing your personal identity? Perhaps the recent news story of the five individuals indicted for gaining more than $4 million from 95,000 stolen credit card numbers? It’s unlikely that small business fraud was at the top of your mind. Yet, just like consumers, businesses face a broad- range of first- and third-party fraud behaviors, varying significantly in frequency, severity and complexity. Business-related fraud trends call for new fraud best practices to minimize fraud. First let’s look at first-party fraud. A first-party, or victimless, fraud profile is characterized by having some form of material misrepresentation (for example, misstating revenue figures on the application) by the business owner without that owner’s intent or immediate capacity to pay the loan item. Historically, during periods of economic downturn or misfortune, this type of fraud is more common. This intuitively makes sense — individuals under extreme financial pressure are more likely to resort to desperate measures, such as misstating financial information on an application to obtain credit. Third-party commercial fraud occurs when a third party steals the identification details of a known business or business owner in order to open credit in the business victim’s name. With creditors becoming more stringent with credit-granting policies on new accounts, we’re seeing seasoned fraudsters shift their focus on taking over existing business or business owner identities. Overall, fraudsters seem to be migrating from consumer to commercial fraud. I think one of the most common reasons for this is that commercial fraud doesn’t receive the same amount of attention as consumer fraud. Thus, it’s become easier for fraudsters to slip under the radar by perpetrating their crimes through the commercial channel. Also, keep in mind that businesses are often not seen as victims in the same way that consumers are. For example, victimized businesses aren’t afforded the protections that consumers receive under identity theft laws, such as access to credit information. These factors, coupled with the fact that business-to-business fraud is approximately three-to-ten times more “profitable” per occurrence than consumer fraud, play a role in leading fraudsters increasingly toward commercial fraud.

In a recent article, www.CNNMoney.com reported that Federal Reserve Chairman, Ben Bernanke, said that the pace of recovery in 2010 would be moderate and added that the unemployment rate would come down quite slowly, due to headwinds on ongoing credit problems and the effort by families to reduce household debt.’ While some media outlets promote an optimistic economic viewpoint, clearly there are signs that significant challenges lie ahead for lenders. As Bernanke forecasts, many issues that have plagued credit markets will sustain themselves in the coming years. Therefore lenders need to be equipped to monitor these continued credit problems if they wish to survive this protracted time of distress. While banks and financial institutions are implementing increasingly sophisticated and thorough processes to monitor fluctuations in credit trends, they have little intelligence to compare their credit performance to that of their peers. Lenders frequently cite that they are concerned about their lack of awareness or intelligence regarding the credit performance and status of their peers. Marketing intelligence solutions are important for management of risk, loan portfolio monitoring and related decisioning strategies. Currently, many vendors offer data on industry-wide trends, but few vendors provide the information needed to allow a lender to understand its position relative to a well-defined group of firms that it considers its peers. As a result, too many lenders are performing benchmarking using data sources that are biased, incomplete, inaccurate, or that lack the detail necessary to derive meaningful conclusions. If you were going to measure yourself personally against a group to understand your comparative performance, why would you perform that comparison against people who had little or nothing in common with you? Does an elite runner measure himself against a weekend warrior to gauge his performance? No; he segments the runners by gender, age, and performance class to understand exactly how he stacks up. Today’s lending environment is not forgiving enough for lenders to make broad industry comparisons if they want to ensure long-term success. Lenders cannot presume they are leading the pack, when, in fact, the race is closer than ever.
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