With a maximized approach to collections, you can see an uplift in performance of 5% to 30% in Key Performance Indicators against traditional techniques.

Implement identity management and account management procedures that are effective and don’t affect user experience

Recognizing customers is more than good service. Identify your customers to spot fraud. It’s a simple concept, but it’s not so simple to do. Consumers expect to be recognized and welcomed wherever and whenever they do business. Here’s more insights on recognition and fraud.