Consumer disputes aren’t going away, but understanding the reported data and metrics behind disputes can help data furnishers minimize them and improve processes.

Credit card balances grew to $786.6 billion at the end of 2017, a 6.7% increase to the previous year and the largest outstanding balance in over a decade. And while the delinquency rate increased slightly to 2.26%, it is significantly lower than the 4.73% delinquency rate in 2008 when outstanding balances were $737 billion.

There are more than 220 million credit-active consumers. Hear from a data expert on ways analysts can explore these files and dig into big data with ease.