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Debt collection and the customer experience

For most businesses, the customer experience is at the heart of every strategy. Debt collection shouldn’t be different. Here’s why:

Published: Nov 30, 2017 by

Debt collections = opportunity to enhance customer relationships

While many banks view the collections process merely as an opportunity to collect outstanding debt, there is opportunity to enhance customer relationships.

Published: Nov 28, 2017 by

Shining a light on synthetic identity fraud

Podcast to discuss the emergence of synthetic identity fraud, its true financial impact and how organizations can begin to fight back.

Published: Nov 21, 2017 by

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