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Will government outreach programs turn up the heat on various industries?

After reviewing more details around the "The President's Identity Theft Task Force Report" (September 2008), and some of the activities surrounding it, I find myself again pondering how all of this may be impacting our clients.  Does heightened consumer awareness around both identity theft Red Flags rules and government initiatives (like the task force report) put more pressure on various industries to have buttoned up identity theft prevention programs that are not only effective, but also "marketed" to consumers?  Are consumers now expecting to see more blatant identity theft prevention measures in place each time they transact with a service provider…any service provider?Lots of questions here, so let me know if you are feeling residual pressures from your consumer base as a result of any of the latest initiatives or reports.  I can say that we do have some clients that believe effective identity theft measures matter to their customers and use their protection measures as marketing messages.  For example, the use of knowledge-based authentication questions during an application or transaction approval process is not only effective in preventing fraud, but also leaves customers with a sense of security and an understanding that their financial institutions are working to combat identify theft..

Published: Feb 19, 2009 by

Responding to Red Flags

What to do when you see a Red Flag. Your Identity Theft Prevention Program should include appropriate responses when you detect a Red Flag. You must assess whether the Red Flag evidences a risk of identity theft. If so, your response must be commensurate with the degree of risk posed. Depending on the level of risk, an appropriate response may include contacting your applicant, not opening a new account or even determining that no response is necessary.  

Published: Feb 19, 2009 by

The business risk of Troubled Asset Relief Program participation

By: Tom Hannagan Part 2 There is one rather interesting clause that appears to represent an open-ended business porfolio risk management decision for the future. It is one small paragraph, named Amendment, in the middle of Article V – Miscellaneous, just ahead of governing law (which is federal law, backed up by the laws of the State of New York). Amendment begins normally enough, requiring the usual signed agreement of each party, but then states: “provided that the Investor may unilaterally amend any provision of this Agreement to the extent required to comply with any changes after the Signing Date in applicable federal statutes.” Wow. My understanding of this is that if Congress in the future, enacts anything that Treasury finds (or Congress requires Treasury to find) applicable to any aspect of the previously signed TARP Agreement, the bank is bound to adhere. Forget about the non-voting aspect of the preferred shares issued to the Treasury. Once the TARP Agreement is executed by the bank, management is not only bound by what’s in the document to begin with, it is in addition, subject to future federal law as long as the TARP shares are held by the government. So, this new major owner does have a voice. The Purchase Agreement covers what the new owner wants now and may decide it wants in the future. This a form of strategic business risk that comes with accepting the capital infusion, along with the various financial implications of the funding.

Published: Feb 19, 2009 by

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