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How businesses respond to economic uncertainty can determine whether they get ahead or fall behind. To better prepare for the coming months, you must remain up to date on the latest economic developments to better understand and evolve with changing consumer needs. With insight into critical macroeconomic and consumer trends, you can proactively manage your portfolio, enhance your decisioning and seize new opportunities. Grab a cup of coffee and join Experian's Shawn Rife, Client Executive, and Josee Farmer, Economic Analyst, during our fireside chat on February 16 @ 1 P.M. ET/10 A.M. PT. Our expert speakers will provide a view of the latest economic and market trends, their impact on consumers, and how financial institutions can survive and thrive. Highlights include: Macroeconomic and consumer credit trends Economic implications on consumer behavior How financial institutions can adapt Register now

Financial stress is a growing concern across many demographics. When employees feel stressed and burned out, it negatively affects their work productivity, which can lead to a loss of revenue for the company. The costs associated with low productivity can be detrimental to a business’ bottom line, but they can also be avoided with the right proactive steps. 71% of U.S. employees report financial stress is negatively affecting their work and personal life, and 84% of HR leaders are worried that employees' financial issues outside of the office may reduce their productivity.[1] Offering financial wellness services as part of your benefits program is one of the most effective ways to help decrease employee financial stress, increase productivity, and steer clear of unnecessary losses in revenue. Here are a few challenges to financial wellness: Employee financial stress can negatively impact your business The Financial Post states that “Employee financial stress is expected to [have] cost companies more than $40 billion in lost productivity in 2022.”[2] Employees who experience financial stress are far less productive than those who feel confident in their financial situation. This is a heavy cost that affects businesses of all sizes all over the world. Your employees might be worrying about their personal finances while on the job According to Graystone Consulting from Morgan Stanley, some employees can spend over hours – or 3 average workweeks – per year distracted from work while worrying about their personal finances, which means some companies are annually paying their employees nearly $4,000 just to stress about money during working hours.[3] Stressed employees who come to work can cost businesses more than employees who don’t come to work at all A study from Harvard Business Review shows that $150 billion in productivity was lost in a single year when employees came to work while stressed, which is far greater than costs associated with employees not showing up to work at all.[4] Employees who show up to work financially stressed are unable to perform their duties to the best of their abilities, leading to a higher cost and greater drop in overall productivity. Solution: Provide your employees with the financial wellness tools they need Financial stress can have a serious effect not only on productivity, but also on workers’ mental well-being. In a study from Bankrate and Psych Central, 42% of adults in the United States claimed money concerns have had a negative impact on their mental health.[5] Companies that offer financial wellness benefits have more success with employee retention, satisfaction, and productivity. 90% of employers claim financial wellness benefits have positively impacted their workforce.[6] Better employee financial wellness means better company performance, which can include: Increased employee satisfaction and loyalty Heightened engagement at work Greater employee productivity and performance [7] Experian can help achieve financial wellness through comprehensive management, identity protection, and restoration solutions. Protect your business from the unnecessary costs of loss of productivity. Ease your employees’ financial stress and empower them to produce the best results possible in a supported work environment by offering financial wellness services as part of your employee benefits program. Visit our website to learn more [1] Morgan Stanley. 2022. Morgan Stanley at Work Unveils Second Annual State of the Workplace Financial Benefits Study. [2] Financial Post. 2022. Workers are stressing out over their finances – and it’s costing employers billions. [3] Graystone Consulting. 2020. The Real Costs of Employee Financial Stress—and How Employers Can Help. [4] Pathways. 2022. The Costs of Presenteeism and Absenteeism in the Workplace. [5] Bankrate. 2022. 42% of U.S. Adults Say That Money Negatively Impacts Their Mental Health. [6] HR Daily Advisor. 2020. Q&A: Identity Theft Benefits More Relevant Than Ever. [7] Bank of America, 2022 Workplace Benefits Report, August 2022.

With fraud expected to surge amid uncertain economic conditions, fraudsters are preparing new deception techniques to outsmart businesses and deceive consumers. To help businesses prepare for the coming fraud threats, we created the 2023 Future of Fraud Forecast. Here are the fraud trends we expect to see over the coming year: Fake texts from the boss: Given the prevalence of remote work, there’ll be a sharp rise in employer text fraud where the “boss” texts the employee to buy gift cards, then asks the employee to email the gift card numbers and codes. Beware of fake job postings and mule schemes: With changing economic conditions, fraudsters will create fake remote job postings, specifically designed to lure consumers into applying for the job and providing private details like a social security number or date of birth on a fake employment application. Frankenstein shoppers spell trouble for retailers: Fraudsters can create online shopper profiles using synthetic identities so that the fake shopper’s legitimacy is created to outsmart retailers’ fraud controls. Social media shopping fraud: Social commerce currently has very few identity verification and fraud detection controls in place, making the retailers that sell on these platforms easy targets for fraudulent purchases. Peer-to-peer payment problems: Fraudsters love peer-to-peer payment methods because they’re an instantaneous and irreversible way to move money, enabling fraudsters to get cash with less work and more profit “As fraudsters become more sophisticated and opportunistic, businesses need to proactively integrate the latest technology, data and advanced analytics to mitigate the growing fraud risk,” said Kathleen Peters, Chief Innovation Officer at Experian Decision Analytics in North America. “Experian is committed to continually innovating and bringing solutions to market that help protect consumers and enable businesses to detect and prevent current and future fraud.” To learn more about how to protect your business and customers from rising fraud trends, download the Future of Fraud Forecast and check out Experian’s fraud prevention solutions. Future of Fraud Forecast Press Release


