Loading...

An interview with Kontext’s Georgia Campbell, Head of Strategic Partnerships

Published: August 2, 2024 by Experian Marketing Services

Ask the Expert Kontext with Georiga Campbell

In our Ask the Expert Series, we interview leaders from our partner organizations who are helping lead their brands to new heights in adtech. Today’s interview is with Georgia Campbell, Head of Strategic Partnerships at Kontext. 

What types of audiences does Kontext provide, and what are some top use cases for these insights in marketing strategies?

 Kontext leverages its 1st-party, deterministic shopping data to generate real-time online audiences. What sets Kontext apart is our ability to see the entire consumer journey, from shopping interest to intent and purchases, at a SKU-level. This comprehensive visibility allows us to create purchase-based audiences across various consumer verticals, such as frequent online shoppers, consumers shopping for beauty, segments using Mastercard, or Black Friday enthusiasts.

Our data engine, built on a foundation of approximately 100 million consumer profiles and over 10 billion full-funnel, real-time shopping events, enables the creation of precise audience segments. This real-time 1st-party shopper data is invaluable for partners aiming to understand and engage with consumers more effectively.

Whether a brand wants to activate past shoppers in a specific category or reach new audiences with a propensity to buy, Kontext provides the insights needed to make informed decisions.

Some examples of audience types include these (and hundreds more):

  • In-Market Shoppers: Consumers showing high intent to purchase specific categories, like skincare or electronics, based on recent online behavior.
  • Past Purchasers: Shoppers who have made verified purchases within specific time frames, such as beauty products in the last 18 months.
  • Frequent Shoppers: High-frequency buyers identified through repeated purchasing behaviors.
  • Seasonal Shoppers: Consumers active during key shopping seasons, like Black Friday, Mother’s Day, Valentine’s Day, etc
  • Premium Buyers: Shoppers who used a premium CC (eg. Amex) and a higher AOV (average order value)
  • Beauty Buyers: an audience that has indicated intent to purchase beauty products (deterministic past purchasers also avail)

By using Kontext data, brands can identify the right audiences across multiple verticals, such as retail, CPG, health & wellness, auto, business, energy & utility, financial, and travel. Additionally, our collaboration with Experian allows further refinement of these audiences through layered data from specialty categories like demographics, lifestyle & interests, mobile location, and TV viewing habits.

How is Kontext’s data sourced, and what differentiates it from other data providers?

Kontext’s data is unique because it is deterministic, 1st-party, and collected as transactions occur. We capture the entire path-to-purchase, down to the SKU-level product detail, across 100 million consumer profiles and more than 10 billion real-time shopping events. Our proprietary technology, embedded in widgets across our 5 million premium online destinations, tracks the full consumer journey—from reading an article of interest to clicking on our dynamic commerce modules, adding items to cart, and completing purchases.

This real-time data collection ensures there is no lag between digital events and their connection to consumer profiles.

Unlike other providers, we do not aggregate data from multiple platforms; instead, we focus on building our models and insights based on authentic online consumer behavior.

Our data stands out due to its:

  • Deterministic Nature: We capture 1st-party data as transactions occur (all in real time)
  • Full-Funnel Coverage: We capture consumer journeys from awareness to purchase, providing a complete view of consumer behavior.
  • Real-Time Insights: Our data engine processes events in real-time, enabling timely and relevant marketing actions.

How does Kontext ensure the accuracy and reliability of its audience data?

Kontext ensures accuracy and reliability through our unique technology and direct data sourcing. By not aggregating data from other platforms, we maintain control over the quality and integrity of our insights. Our continuous investment in refining our models around online consumer behavior further enhances the precision of our audience data.

What types of brands or verticals might resonate the most with Kontext audiences for activation?

Any brand looking to understand and activate online shopping behavior – informed by 1st-party transaction data – will resonate with Kontext audiences. Essentially, any vertical that benefits from understanding real-time shopping behaviors, such as retail, health & wellness, auto, and financial services, will find our data invaluable. We have particularly strong insights in beauty, hair care, health & wellness, and values-based online shopping habits, as well as the food & beverage space.

  • Retail & Consumer Goods: Leveraging shopping behavior data for targeted campaigns.
  • Health & Wellness: Identifying consumers with specific health and wellness interests.
  • Automotive: Targeting potential buyers of electric vehicles or eco-friendly products.
  • Financial Services: Engaging high-value shoppers with premium credit card usage.
  • And many more

How does Kontext’s data help advertisers navigate the challenges posed by the deprecation of third-party cookies?

As third-party cookies become less reliable, Kontext’s 1st-party data becomes invaluable. Our deterministic data engine, which does not rely on cookies, offers:

  • Direct Consumer Insights: Accurate and consented data directly from consumer interactions.
  • Privacy Compliance: Our data collection methods are fully compliant with privacy regulations, ensuring secure usage.
  • Cross-Device Coverage: We use verified digital identifiers, allowing seamless unification and targeting across multiple devices.

What measures does Kontext take to maintain data privacy and compliance, and how does this benefit advertisers?

Data privacy and compliance are fundamental to Kontext. We meet or exceed all privacy compliance and security standards, ensuring that our data sourcing and usage are transparent and comply with regulations (CCPA, CPRA, VCDPA, etc). Kontext prioritizes data privacy and compliance through:

  • Consented Data Collection: All data is collected with explicit consumer consent.
  • Robust Security Protocols: Data is encrypted and secured with industry-leading practices.
  • Compliance with Regulations: We adhere to global privacy laws, including GDPR and CCPA.
  • User Control: Consumers have the ability to opt-out and manage their data preferences.

Can you share success stories / use-cases where advertisers significantly improved their campaigns using Kontext’s data?

To give you a sense of how Kontext data can be applied, here are two use-cases:

  • Beauty Brand Campaign: An agency hoping to activate an audience of beauty purchasers for a Major Beauty Brand could utilize Kontext’s custom audience of high-value beauty product purchasers. By targeting those consumers who had bought similar products in the last 12 months and had an average cart size of over $50, the campaign would significantly increase performance and ROAS.
  • Electric Vehicle Launch: For a major auto manufacturer’s EV launch, Kontext could be used to identify eco-friendly consumers who had not yet purchased an EV but had shown interest in sustainable products. This precise targeting could lead to higher engagement and conversion rates for the campaign.

Thanks for the interview. Any recommendations for our readers if they want to learn more?

For those interested in learning more about Kontext, reach out for a personalized consultation.


About our expert

Georgia Campbell, Head of Strategic Partnerships at Kontext

Georgia Campbell, Head of Strategic Partnerships, Kontext

In her current role as Head of Strategic Partnerships at Kontext, Georgia plays a pivotal role in shaping the company’s strategic direction within the data space. With a deep-seated expertise in leveraging data to drive impact for companies, Georgia has been forging key partnerships that enhance the effectiveness and reach of Kontext’s offerings.

Georgia comes from a background in emerging technology, where she has been focused on cultivating partnerships and employing data-driven approaches to spearhead market expansion efforts. She started her career in finance, managing investments across equity, debt, and alternative assets at Brown Advisory.

In this Q&A, Georgia shares her insights on Kontext’s Onboarding partnership with Experian, offering perspective on how Kontext’s unique insights can unlock new opportunities for advertisers and brands alike.


Latest posts

Loading…
Loyalty programs need accurate data

Retailers are realizing that a large percentage of their revenue stream comes from existing customers, which is why so many starting to invest in customer loyalty programs. A recent Experian QAS study revealed that 63 percent of organizations track the lifetime value of each customer, and 72 percent see that value increasing over time. Loyalty programs are an effort to promote up-sell and cross-sell opportunities to make sure customers continue to buy throughout their lifecycle. However, simply investing in a loyalty program isn’t enough; retailers need to be sure that the contact data in those programs is accurate. At the most basic level, marketing offers can only reach customers when the contact information is accurate, but contact data also affects a retailer’s ability to analyze their current customer base to allow better segmentation and intelligence. To ensure data accuracy, make sure to put verification tools in place at each point of capture so that contact data is valid and complete as it is being entered. Then make sure you are updating data on a consistent basis and that it is being put into one centralized database for better analysis. Learn more about the author, Erin Haselkorn

Jun 30,2011 by

Understanding Consumers by Discretionary Spend

Marketers traditionally use income, net worth and income-producing assets to enhance their consumer targeting efforts. However, these data elements provide insight only into spending capacity, not how much is actually being spent. Consumers who appear nearly identical in terms of demographics may, in fact, vary widely when it comes to discretionary spending. Some are savers, some are spenders and some have more financial obligations than others. Experian Marketing Services offers data-driven marketers a way to cut straight to the chase when targeting consumers by out-of-pocket expenditures with the Discretionary Spend Estimate. This estimate is available for direct marketing applications to enhance marketers’ targeting efforts as well as an add-on to the Simmons National Consumer Study (NCS) providing marketers with the ability to evaluate discretionary spending against any of the 60,000 consumer variables measured in the study offered by Experian Simmons. In the new 2011 Discretionary Spend Report, Experian Simmons presents a vivid profile of American households by the amount spent annually on nonessential goods and services, including things like entertainment, dining out, personal care, etc. For starters, we report that an estimated 28% of Americans’ annual household spending is on discretionary goods and services. Specifically:  The typical U.S. household today shells out $12,800 annually on discretionary expenditures Over half of households spend less than $10,000 on discretionary purchases each year, including just over a third that spend less than $7,000 annually Only 5.8% of American households spend $30,000 or more per year on nonessential goods and services, including 2.2% that spend $40,000 or more annually Distribution of U.S. households, by annual discretionary spending Furthermore, we estimate that, in aggregate, Americans spend $1.47 trillion annually on discretionary goods and services. Despite the fact that households spending less than $7,000 on nonessentials comprise over a third of all households, this segment of the population accounts for just 10.8% of total annual discretionary spending in the United States. Combined, households spending less than $7,000 annually contribute $158.3 billion in discretionary spending to the economy at large The top 2.2% of spenders (those households that spend $40,000 a year or more on nonessentials) account for fully 11.2% of the nation's total annual discretionary spending Households spending between $20,000 and $29,999 annually on nonessential purchases account for the largest single share of the nation’s spending: $305.1 billion Proportion of nation’s total annual discretionary spending, by spend segment Total annual discretionary spend contribution, by spend segment   Understanding the pocketbooks of America’s spenders is one thing, but understanding what’s going on in their heads is another. Luckily, Experian Simmons delivers the mindset of the American consumers; below is a look at select attitudes that uncover real differences in personalities and lifestyles of Americans depending on their annual discretionary spending. Highlights include: 46% of high spenders say they often drink alcoholic beverages making them 77% more likely than the average U.S. adult to do so High spenders like to drive faster than normal while low spenders like to drive alone for a sense of freedom Low spenders say that “money is the best measure of success,” but they also say they “don’t want responsibility” High spenders say they are often chosen to be the spokesperson of a group Check back here for more posts on America’s discretionary spending habits and behaviors or download the full 2011 Discretionary Spend Report now.

May 31,2011 by

Growth Markets: Why the BRICs Are So Important

The BRICs markets (Brazil, Russia, India and China) are becoming ever larger forces in the world economy. For some time their growth rates have been faster than those experienced in western economies, and they have borne the recent economic crisis with greater resilience. In many ways it's wrong to refer to the BRICs as "developing" markets — by some measures they can be considered just as developed as the "developed" markets. Manufacturers and service providers have to be interested in the BRICs. Their sheer size, allied with these growth rates, means they offer huge potential. Growth rates in the BRICs for a range of items have been rapid. Data from Global TGI, an international network of market and media research companies spanning over 50 countries and six continents, shows this very clearly. In this post we look at three examples in diverse sectors. These charts show the trend over the last decade in the ownership in the BRICs markets of cars, microwave ovens and bank cards. They are based on the total measured urban adult Global TGI population in all cases. We can also compare this with the trend in the U.S. sourcing data from Experian Simmons. Boom in car ownership There has been dramatic increase in the ownership of cars over the last decade in Russia (80%), India (90%) and China (200% growth). These rates of growth are a clear sign of how economic development spreads wealth and makes items affordable to increasing numbers of consumers. The exception to this picture is Brazil, where car ownership was considerably higher than in the other BRICs at the opening of the new century, and growth has been more serene. By comparison to the BRICs we see from Experian Simmons that in the U.S. (as well as Great Britain) there has been virtually no percentage growth — new purchases are largely replacement purchases. The microwave oven market heats up Purchasing a microwave oven for your home is by no means as expensive an undertaking as purchasing a car, but it requires the availability of sufficient disposable income. In this category we see from Global TGI significant growth in all the BRICs over the last decade — from a 50% increase in Brazil to over 700% in Russia. The growth story in Russia is typical of many categories in fast-growing markets: ten years ago a microwave oven was still an expensive item for most households given their purchasing capacity, and ownership was largely the preserve of the well-off. Subsequently however, it has become affordable as well as being regarded as necessary by most people, and penetration has grown dramatically. As with automobiles, growth of microwave ovens in the U.S. has remained flat with fully 89% of all American homes already owning a microwave. Financial sophistication The growth in ownership of credit and debit cards arises from people's need to manage money, and greater levels of financial sophistication. Clearly it also represents a huge opportunity for financial institutions. It has been striking across all the BRICS — and there is still potential for more, perhaps in India most of all. Again we see from very little growth over the same period in the U.S. and Britain, which were already saturated. Today, 83% of Americans have a debit or credit card, as do 90% of Brits. Consumer growth in the BRICs will continue Across many other categories the same picture can be seen, of rapid growth yet still much further potential. We can anticipate growth in the BRICs and other developing markets continuing to outpace growth in western markets across the full range of consumption categories. With economic growth happening at different speeds this trend seems likely to last for a long time. Furthermore, it's not only that they are growing faster. In population terms, the BRICs together represent 42% of the people of the world. Their large populations mean that they will increasingly dominate world markets in absolute numbers too. When this rapid macro-economic development is considered along with the sheer size of their consumer markets and the speed of their growth evident from these Global TGI figures, it is very clear why many manufacturers are focusing attention very closely on the BRICs. Learn more about how Experian Simmons and Global TGI can provide you with consumer insights across the globe with comparisons to the United States.

May 06,2011 by Experian Marketing Services

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!