As technology reshapes our media experience, TV remains a powerful channel for content consumption. In our next Ask the Expert series, we dive into a pivotal subject – the convergence of TV, linear (conventional broadcast and cable TV), and digital marketplaces.
In this Q&A segment, we’re joined by two industry experts, Dan Hickox, VP of Development & Partnerships at 605, an iSpot.tv Company, and Chris Feo, Experian’s SVP of Sales & Partnerships, who guide us through an engaging discussion on convergent TV, attribution, measurement, and safeguarding personal data in the evolving landscape of TV advertising.
How convergent TV is changing the future of advertising
The convergence of traditional TV and digital streaming platforms presents an innovative opportunity for advertisers to engage their target audience. With convergent TV, you can create campaigns that bridge the gap between linear and streaming, ensuring your message reaches your target audience while avoiding ad fatigue.
Along with high-quality content, extensive inventory, and targeting capabilities, convergent TV offers advanced measurement and attribution tools that will empower you to optimize advertising campaigns for maximum impact. You can make better decisions regarding when and where to strategically allocate your advertising budgets with effective TV measurement and attribution.
Attribution in converged TV
TV attribution involves tracing consumer actions and uncovering valuable insights into their behavior. With these insights, you can gain a clear understanding of the audience exposed to your ads and their actions in response. Lean into data attribution tools to track your target audience throughout the customer buying journey.
Measurement in converged TV
In contrast, TV measurement enables the tracking of performance TV advertising campaigns to assess campaign effectiveness. Through converged TV measurement solutions, you can rely on a singular data source, unifying different channels, devices, and metrics for actionable insights. This analysis will give you insights into the audience reached, their location, and the resulting actions taken.
TV attribution’s impact on cross-channel media
Embracing an omnichannel advertising approach is vital. Evaluating advertising campaigns across various platforms and devices – including linear, TV, and digital channels – is essential for identifying the channels that drive revenue for your businesses. Converged TV and digital streaming enable you to control ad frequency across all channels, enhancing the cross-screen experience. This convergence paves the way for a more comprehensive and holistic future in advertising. Here are three ways TV attribution impacts cross-channel media.
Identify the most effective channels
TV attribution offers a significant advantage in determining the channels that generate the most conversions. By using this data, you can make informed choices about budget allocation to achieve maximum impact.
Deliver a seamless customer experience
Consumers demand consistency in their brand interactions. TV attribution can help you by guiding the optimal timing and placement of ads, resulting in a more seamless viewing experience. This synchronization can significantly enhance customer loyalty and retention.
Enhance marketing effectiveness
By identifying the most effective channels and refining campaign strategies, TV attribution can significantly improve the success of marketing campaigns. The outcome is a measurable increase in sales and revenue, demonstrating the impact of informed and data-driven advertising.
Audience-based targeting across linear and digital ecosystems
It’s crucial to comprehend and connect with the appropriate audience. The emergence of linear and digital platforms has required the development of audience targeting. Across these two ecosystems, audience-based targeting aims to enhance this process by concentrating on specific audience segments rather than general demographics or programming.
Benefits of audience-based targeting
There are four key benefits of audience-based targeting across the TV ecosystem.
Personalization at scale
Digital platforms have conditioned users to expect tailored experiences. Audience-based targeting ensures ads resonate with individual preferences and behaviors, even within the vastness of linear TV.
Combining data from both linear and digital sources makes it possible to segment audiences more precisely. This results in advertising content tailored to each individual, making it more relevant and personalized.
Optimized ad spend
Improve your return on investment by targeting specific audience segments more likely to convert, ensuring your messages reach suitable viewers.
In contrast to traditional TV purchasing, where advertisement slots are bought based on a show’s overall demographic, audience-based targeting focuses on the viewers’ behavior and interests, regardless of the program they are watching.
Unified measurement and analytics
When combining traditional and digital methods of reaching target audiences, it is essential to have a consistent approach to measuring success. By doing this, you can gain insight into how well your ad campaigns perform across different platforms and the frequency with which they are being seen.
By comprehensively understanding audiences within different ecosystems, you can adjust your strategies in real time, guaranteeing that your campaigns remain flexible and successful.
Enhancing the viewer experience
Audience-based targeting benefits viewers by reducing the number of irrelevant ads they see. As a result, viewers can have a more pleasant experience while watching content, which may discourage them from skipping ads and increase their engagement with the content.
Future-proofing and safeguarding data
Businesses are focusing on future-proofing for data privacy, and safeguarding individual data is becoming more significant than ever before. Now’s the time to embrace new methods that protect your data privacy while ensuring that measurement remains accurate. Experian offers privacy-safe solutions to help businesses preserve precise measurement, even with fewer cookies.
“What we’re working toward is future-proofing ourselves. To do that, we work with partners like Experian who are already thinking forward, and with your pixel technology, we can capture and resolve the identifiers that we know will be around for a while.”
Dan Hickox, VP, Solutions Consulting, Development & Partnerships, 605
How Experian and 605 work together
605 is an independent TV measurement and analytics company providing solutions for advertising, content measurement, attribution, planning, optimization, and media transactions.
“We partner with great identity partners, such as Experian, that really help us act as the connecting glue across different data touch points. So what it really is, is the ability to have holistic measurement across the different channels, across the different audiences and it starts out with the ability to be able to take disparate data sources and match them together.”
Dan Hickox, VP, Solutions Consulting, Development & Partnerships, 605
605 and Experian have a strong partnership that enables 605 to enhance its data through Experian’s Consumer Sync and Pixel solutions.
- Consumer Sync – 605 utilizes Experian’s Consumer Sync to ensure their data is privacy-compliant and deterministic across all sources. Experian identity organizes people into households, links their digital devices and IDs to them, enriches their identity with behavioral attributes, and then makes this data actionable in any environment, all while maintaining consumer privacy and data regulations.
- Web Pixel Attribution – 605 utilizes Experian’s pixel solutions to generate web pixel attribution reports on a client-by-client basis – for linear, TV, and cross-platform reporting. 605’s reporting capabilities allow customers to understand their marketing campaigns’ true impact and precisely identify high-performing strategies. With the Experian pixel, partners like 605 can learn more about anonymous website visitors by linking associated demographics and behavior attributes, build audience segments based on the highest cart value customers, and more.
The 605 and Experian partnership work hand in hand to make linear TV as actionable as digital media for you. Customers can prove the effectiveness of their marketing tactics and gain actionable insights to deliver highly impactful campaigns.
Watch the full Q&A
Visit our Ask the Expert content hub to watch Dan and Chris’s full conversation about TV measurement, data analytics, privacy regulations, and the evolving landscape of TV advertising in the digital age.
About our experts
Dan Hickox, VP, Solutions Consulting, Development & Partnerships, 605
As the Vice President of the Solutions Consulting team, Dan collaborates with sellers to turn prospective opportunities into long-term client relationships. He leads new initiatives and drives partnerships that expand 605 capabilities and improve marketplace positioning.Dan brings over a decade of cross-channel media experience in advanced analytics, media optimization, data integration and statistical analysis to 605.
Chris Feo, SVP, Sales & Partnerships, Experian
As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats!
Latest posts
Tapad launches global privacy-safe solution to provide continuity in the absence of third-party cookies Switchboard, a module within The Tapad Graph, will connect emerging cookieless identifiers to traditional IDs, creating a more holistic view of the consumer and driving value exchange within the advertising ecosystem Tapad, part of Experian, a global leader in cross-device digital identity resolution, and a part of Experian, announced today the launch of Switchboard, a first-of-its-kind solution to help navigate the evolving cookieless landscape. Switchboard, a module within The Tapad Graph, will operate as a global, privacy-safe solution to provide continuity in the absence of third-party cookies by connecting new cookieless identifiers to traditional digital IDs for a comprehensive view of consumers and their digital touchpoints. Switchboard will enable interoperability across the growing number of these digital identifiers and the value exchange between publishers, content creators and consumers. Leading digital identity solutions partnering with Tapad, part of Experian at the launch of Switchboard include Unified ID 2.0, ID5, Lotame Panorama ID, BritePool, Retargetly IDx and Audigent Halo ID. Tapad, part of Experian plans to expand support to additional identity solutions on an ongoing basis. In addition to these identity solutions, early partners across the ecosystem include The Trade Desk, Amobee, Martin, ShareThis, Eyeota and Catalina. “This diverse group of launch partners and testing customers will prove that Switchboard is an important tenet for the future of identity resolution. We’re excited to be proactive in our approach to give marketers time to adapt new solutions and test their function in tandem with the third-party cookie, while continuing to give our customers flexibility and control,” said Mark Connon, General Manager of Tapad, part of Experian. “Facilitating access and usage of 1st party identifiers is crucial to help marketers prepare for the cookieless future. Thanks to Switchboard, ID5's cookieless IDs will be available to a wider audience of brands and agencies and enable them to run effective, data-driven campaigns beyond the third-party cookie,” said Mathieu Roche Co-founder & CEO of ID5. Switchboard provides value across the marketing and advertising ecosystem as the need for the ability to support multiple cookieless ID’s across ad tech increases throughout 2021. With a decade of expertise creating digital identity resolution products, Tapad, part of Experian is poised to solve this challenge through innovation and quality, privacy-safe data-driven solutions. “Interoperability is paramount for brand marketers, agencies, publishers and platforms if we want to support an open and free Internet and break free of the stranglehold of walled gardens,” said Pierre Diennet, Global Partnerships at Lotame. ”Lotame Panorama ID’s participation in Switchboard reflects our steadfast commitment to collaborating across and within the industry and providing value to all of its players.” “As advertisers continue to contemplate the future of identity, Amobee is proud to partner with Tapad, part of Experian on this next-generation solution to provide a comprehensive view of consumers,” says Bryan Everett, Senior Vice President of Global Business Development at Amobee. “With the imminent loss of cookies, advertisers must think creatively in order to respectfully engage consumers in a privacy-compliant way and Switchboard can play an important role in addressing their respective identity needs.” Tapad, part of Experian is welcoming identity solutions and Tapad Graph customer participation in Switchboard throughout 2021. Stayed tuned for more updates and information on Switchboard in the coming months. Get started with The Tapad Graph For personalized consultation on the value and benefits of The Tapad Graph for your business, email Sales@tapad.com today!
Adapt with Tapad, a part of Experian Leading browsers have made public announcements and technical deployments to reduce the digital advertising accessibility of third-party cookies for data collection, storage, and sharing due to growing privacy concerns. As a result, there has been growing momentum to find an alternative via cookieless IDs, with the intent to create a replacement that helps ensure continuity across the ecosystem. At Tapad we’ve chosen to approach the market with a solution that provides agnostic interoperability for these cookieless identifiers, so that marketers can continue to work with the identity providers of their choice while maintaining the most holistic view of consumers across digital touchpoints. Introducing switchboard Switchboard is a module within The Tapad Graph that leverages our core capabilities across machine learning and identity management to provide a connection between traditional digital identifiers and the new wave of cookieless IDs that will be utilized in the future. Customers of Tapad can take advantage of its broad ecosystem of identifiers to drive targeting and frequency capping strategies and enable detailed measurement and attribution post-deprecation of the third-party cookie. Our goal is to accelerate the adoption, scale, and utility of cookieless IDs with the release of the Switchboard module within The Tapad Graph, while maintaining an agnostic approach to the market. Switchboard for identity solutions In the evolving landscape agencies and marketers will need to invest, test, and analyze the best combination of cookieless ID partners to meet their objectives. The Switchboard module will increase the utility and value of the cookieless ID space in conjunction with other addressable IDs, by providing a layer of connectivity that will be natively missing with the deprecation of third-party cookies. Identity solutions at launch: Switchboard for graph customers For existing Tapad customers who leverage the Switchboard module in The Tapad Graph, it will provide a seamless way to facilitate interoperability while resolving identity back to a Household or Individual. By providing this translation layer, Tapad will take on the responsibility of encryption and decryption protocols where applicable, which will deliver added functionality to our customers. Tapad + Experian partners at launch: Use cases Resolve existing first-party data with new cookieless solutions through The Tapad Graph to minimize data loss Frequency cap at the Individual and Household level via Cookieless and traditional ID Reach consumers at scale across all touchpoints and IDs Build a more inclusive and holistic view of the consumer journey Run accurate and scalable measurement before and after the formal deprecation of third-party cookies in Chrome Map online data into offline activities Hear why industry leaders are adapting with Tapad + Experian As advertisers continue to contemplate the future of identity, Amobee is proud to partner with Tapad, a part of Experian, on this next-generation solution to provide a comprehensive view of consumers. With the imminent loss of cookies, advertisers must think creatively in order to respectfully engage consumers in a privacy-compliant way and Switchboard can play an important role in addressing their respective identity needs. — Bryan Everett | Senior Vice President of Global Business Development | Amobee Connecting offline and online shopper activity in a privacy-compliant way is fundamental to marketing effectiveness and determining return on ad-spend. That’s why we’re excited to be a launch partner for Tapad + Experian's Switchboard offering; it provides a unified solution for supporting the variety of proprietary and anonymous user ID standards required by advertising demand-side platforms today. — Brian Dunphy | SVP Digital Business and Strategic Partnerships | Catalina As the industry evolves, Tapad + Experian's Switchboard presents a privacy-safe solution that allows for the continued activation of data and an alternative to advertising within walled garden environments. We look forward to collaborating with Tapad and the industry as we collectively transition to support cookieless identity. — Don Lee |SVP of Global Platform Partnerships | Eyeota We are excited to participate in this proactive solution to the sunset of third-party cookies. Switchboard’s agnostic interoperability, with BritePool and other ID providers, will create high-value for marketers as they transition to the era of cookieless web advertising. — David J. Moore | CEO | BritePool Interoperability is paramount for brand marketers, agencies, publishers and platforms if we want to support an open and free Internet and break free of the stranglehold of walled gardens. Lotame Panorama ID’s participation in Switchboard reflects our steadfast commitment to collaborating across and within the industry and providing value to all of its players. — Pierre Diennet | Global Partnerships | Lotame At this pivotal moment in the industry, we are excited to be partnering with Tapad, a part of Experian on their cookieless initiative and making Retargetly IDx available into the Switchboard solution, providing global brands, platforms and publishers with a compliant, cookieless ID solution for the Latin American market; enabling them to target, reach and measure users at scale through the region. — Daniel Czaplinski | CEO and Co-Founder | Retargetly With Audigent’s Halo ID, we’re architecting a cookieless future where clients and partners have confidence in the actionability and interoperability of exclusive 1st party audiences, originated from some of the world’s leading publishers and creators. We see collaboration as being critical to a collective understanding of identity and Tapad, a part of Experian as a trusted partner with solutions such as Switchboard to support continuity for marketers’ addressability. — Drew Stein | CEO and Founder | Audigent Facilitating access and usage of 1st party identifiers is crucial to help marketers prepare for the cookieless future. Thanks to Switchboard, ID5’s cookie-less IDs will be available to a wider audience of brands and agencies and enable them to run effective, data-driven campaigns beyond the third-party cookie. — Mathieu Roche | CEO and Co-Founder | ID5 Addressing the current identity challenge requires transparency and collaboration. We are pleased to align ShareThis data with Tapad + Experian’s growing ecosystem. ShareThis data helps marketers evolve beyond the cookie to complete the picture. Tapad + Experian’s Switchboard offering will support ShareThis’s deep connections to clients and technology platforms, preserving and growing the accessibility of our data. — Michael Gorman | SVP Product and Business Development | ShareThis Get started with The Tapad Graph For personalized consultation on the value and benefits of The Tapad Graph for your business, email Sales@tapad.com today!
With the emergence of email addresses as a currency for brands to communicate with their consumers offline; attaching email data to in-store purchases lays the groundwork for future advertising strategies. However, this advantage in having an additional digital touchpoint also creates a new challenge for marketers. How do they connect what they know about their customers via offline data and PII, or personally identifiable information, with what they want to know about their online behaviors and interactions? Taken a step further, how can they create actionable strategies that connect these two streams of consumer insights in order to drive them to make more future purchases; and even become loyalists? At a time when the shift from traditional to online shopping feels more like a landslide; connecting online and offline data has never been more valuable or more urgent. The solution for these marketers lies in the framework of identity resolution; and a key capability called hashed email onboarding. Hashed email onboarding is a privacy-safe way to connect consumer email addresses to their related digital devices and other digital identifiers. The methodology prevents the consumers actual email address from being readable; while still providing marketers a connection between those emails and other touchpoints for an individual. Instead of understanding the customer journey in two distinct parts; how they interact with a brand or company offline and separately how they interact with a brand online; hashed email onboarding allows for the two parts to be woven together in a holistic view of that consumer. The power of connecting these data sets can be seen when combining offline and online attribution and measurement to improve frequency capping and look-alike modeling. It’s important to note that not all identity resolution vendors that onboard hashed emails function in the same way or provide the same level of data. Some connect only to desktop or only to mobile devices; while others don’t actually make direct linkages at all- they simply provide the hashed emails as a targetable digital audience for upload. While hashed email onboarding and the connection between offline and online data is a powerful strategy; it needs to be as structured as possible across the most data available to reveal truly efficient targeting and measurement strategies. Tapad, a part of Experian has built a hashed email product feature that works with the existing flexibility of The Tapad Graph to deliver the most holistic consumer view in the structure that works best for your business objectives. Get started with The Tapad Graph For personalized consultation on the value and benefits of The Tapad Graph for your business, email Sales@tapad.com today!