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Case study: How Experian’s Graph strengthened MiQ’s Identity Spine

by Hayley Schneider 3 min read February 27, 2024

How data partnerships brighten the cookieless future

In the post-cookie landscape, staying ahead requires innovative strategies and partnerships. This case study dives into how MiQ, a leader in the cookieless era, strengthened its Identity Spine with the integration of Experian’s cross-device Graph.

Challenge

MiQ faced a pivotal challenge in avoiding a static approach to strategies and partners while evolving its cookieless initiatives. MiQ aimed to build omnichannel interoperability by integrating privacy-first partners into its Identity Spine. MiQ’s primary objectives included:

  • Reaching target audiences in privacy-compliant ways.
  • Expanding their cookieless targeting solutions.
  • Maintaining or increasing the scale expected from cookie-based targeting.

Solution

To address these challenges, MiQ strategically incorporated Experian’s cross-device Graph into its proprietary Identity Spine. MiQ’s Identity Spine seamlessly connects over 60 cookieless data feeds and 25 ID solutions. The integration allowed MiQ to:

  1. Create a unified view: MiQ now has a unified view of its clients’ target audiences, enhancing its understanding and targeting capabilities.
  2. Increase scale: By matching first-party data to multiple universal IDs, MiQ expanded its reach across devices, contributing to a 51% increase in seed audience reach and a 64% increase in universal IDs.
  3. Improve efficiency: The combination of Experian’s data with MiQ’s Identity Spine facilitated cross-device ID resolution, leading to more accurate measurement and reporting.

Experian’s global data coverage complemented MiQ’s regional expertise, amplifying global reach and adaptability to changing regulations.

“Experian’s Graph has bolstered our alreadycomprehensive, multi-ID Identity Spine withincredible data on cross-device ownershipand cross-channel behavior.”

Georgie Haig, Strategy and Partnerships Director, MiQ Digital

Results

The integration of Experian’s data solution significantly contributed to the success of MiQ’s Identity Spine expansion. The results speak volumes:

  • A 51% increase in seed audience reach across devices.
  • A 64% boost in reaching audiences through universal IDs.
  • Experian’s Graph added 6.5 devices to each matched IP address, enhancing scale and targeting capabilities.
  • A 70% match rate in associating MiQ-provided IP addresses with universal IDs.

These outcomes showcase how Experian’s Graph empowered MiQ to find, grow, and measure customers across screens, providing a future-proofed solution for evolving industry challenges.

Evolve your cookieless strategies with Experian

MiQ’s Identity Spine sustains its success through a robust data partnership with Experian, a partnership that continuously evolves as MiQ explores expanded applications of our products. The exploration aims to further enrich MiQ’s data-driven solutions.

Download the full case study to uncover the strategies that empowered MiQ’s successful expansion of its Identity Spine with Experian’s Graph. Your path to navigating the cookieless landscape, enhanced targeting, and measurement starts here.

About MiQ Digital

MiQ is a global programmatic media partner for marketers and agencies, with 19 offices across Europe, North America, and the Asia-Pacific region. They specialize in connecting data from multiple sources to solve business problems for their clients. They are ​award-winning experts in data science, analytics, and programmatic trading, focused on ensuring clients’ media investments are spent on the right audiences in the right environments.

To learn more, please visit www.wearemiq.com.


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Identity resolution strategies are critical for marketers to continue consumer engagement and satisfaction in an increasingly complex ecosystem

Study reveals that brands with more mature identity programs were significantly more likely to be successful in achieving their key objectives Tapad, a part of Experian, a global leader in cross-device digital identity resolution and a part of Experian, has commissioned Forrester Consulting, part of a leading research and advisory firm, to conduct a new study that evaluates the current state of customer data-driven marketing and explores how marketers can use identity solutions to deliver privacy safe and engaging experiences, in an evolving data landscape. The study highlights the changing ground rules for digital marketing and the threat that poses to marketers’ ability to deliver against long standing KPIs and campaign goals. Nearly two-thirds (62%) of respondents said that the forces of data deprecation will have a significant (40%) or critical (21%) impact on their marketing strategies over the next two years. Among those surveyed, identity resolution strategies have surfaced as an opportunity to create more powerful customer experiences, with 66% aiming to have it help improve customer trust and implement more ethical data collection and use practices, while nearly 60% believe it will point the way to more effective personalization and data management practices. Although organizations are eager to implement identity resolution strategies, a complex web of solutions and partners makes execution a challenge. For example, respondents report using at least eight identity solutions on average, across nearly six vendor partners, and they expect that fragmentation to persist in the ‘cookieless’ future. Additionally, brands’ identity resolution technologies typically represent a patchwork of homegrown and commercial solutions. Eighty-one percent of respondents use both in-house and commercial identity resolution tools today, and 47% use a near-equal blend of the two. Despite the challenges, many brands have the foundation for a strong identity resolution strategy in place, and they are thriving as a result. Specifically, more mature brands were 79% more successful at improving privacy safeguards to reduce regulatory and compliance risk, 247% more successful at improving marketing ROI, and over four times more effective at improving customer trust compared to their low-maturity peers. Additional insights include: Marketers Are Increasingly Playing a Key Strategic Role Within the Organization, But There is a Mandate to Demonstrate Value. Nearly three-quarters of respondents in our study agree the marketing function is more strategically important to their organization than it used to be, while almost two-thirds agree there’s more pressure than ever to prove the ROI or business performance of their activities.   Consumers Expect Brands to Deliver Engaging Experiences Across Highly Fragmented Journeys: Tapad, a part of Experian found that 72% of respondents agree that customers demand more relevant, personalized experiences at the time and place of their choosing. At the same time, 67% of respondents recognize that customer purchase journeys take place over more touchpoints and channels than ever, and 59% of respondents agree that those journeys are less predictable and linear than they once were.   Marketing Runs on Data, But the Rules Governing Customer Data Usage are Ever-Evolving: According to the study, 70% of decision-makers agree that consumer data is the lifeblood of their marketing strategies – fueling the personalized, omnichannel experiences customers demand. At the same time, 69% of respondents recognize that customers are increasingly aware of how their data is being used. At least two-thirds agree that data deprecation, including tighter restrictions on data use (66%), as well as operating system and browser changes impacting third-party cookies (68%) means that legacy marketing strategies are unlikely to remain viable in the long-term.“ Our latest survey findings give us a better understanding of how our customers and other companies around the world are trying to master the relationship between people, their data and their devices,” said Mark Connon, General Manager at Tapad, a part of Experian. “This research shows why it's fundamental for the industry to continuously work to develop solutions that are agnostic. Tapad, a part of Experian has worked tirelessly to deliver on this with our Tapad Graph, and by introducing solutions like Switchboard to help the evolving ecosystem and in turn helping customers reap the benefits of better identity in both short and long-term.” The study is founded on an online survey of over 300 decision-makers at global brands and agencies, which was fielded from March to April, 2021. Data deprecation and identity are fast-developing, moving targets, so this study delivers targeted insights and recommendations for how to prepare for coming shifts in customer data strategies – whether they manifest tomorrow or a year from now. Get started with The Tapad Graph   For personalized consultation on the value and benefits of The Tapad Graph for your business, email Sales@tapad.com today!  

Published: Aug 09, 2021 by Experian Marketing Services

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At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

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