Tag: customer experience
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QSRs have emerged as superheroes during the pandemic, creating an entirely different consumer experience in record time by offering contactless delivery, curbside pick-up, and...
These days, the new normal is becoming the new now, but there are still some challenges to navigate—especially as we head into the busy...
There’s no question that COVID-19 has changed the shopping landscape forever. While the initial onset of quarantines and lockdowns negatively impacted brick and mortar...
As the pandemic took hold of the country and stay-at-home orders were put in place, one of the consumer categories that was most adversely...