This holiday shopping season, marketers will look to take advantage of the surge in spending across channels like connected TV (CTV), programmatic, and mobile. Despite challenges such as privacy regulations and Google’s new cookie deprecation plan, this moment presents a unique opportunity for marketers to reshape their traditional approaches to consumer engagement and capitalize on these changes.
As we approach the holiday season, understanding how consumers spend, where they shop, and how their shopping habits are changing are key components to consider when crafting your holiday advertising campaigns. Our 2024 Holiday spending trends and insights report utilizes our expertise in data and insights to highlight emerging consumer behaviors and spending patterns. In our report, we share what these trends mean for marketers and how Experian can help, so you can refine your messaging and target the right audience through the best channels.
In this blog post, we cover three insights from our report. Watch our video for a recap below.
1. Consumers are shopping evenly throughout the holiday season
35% of holiday shopping was done in December, peaking at 9% of total holiday sales the week before Christmas. Cyber Week, the five-day period between Thanksgiving and Cyber Monday, and the week before Christmas brought the highest weekly sales for the past two holiday seasons.
What this means for marketers
Prepare for an extended promotional period. Schedule your marketing campaigns and sales initiatives to maximize impact during the extended season, focusing on the peaks of Cyber Week and the week before Christmas.
How Experian can help you target these shoppers
Experian’s data, ranked #1 in accuracy by Truthset, offers advertisers the ability to reach people based on demographic, geographic, and behavioral attributes (e.g. websites visited and purchase history). Our audiences are available on-the-shelf of most major platforms, making it easy for you to activate and target holiday shoppers.
We recently released 19 new holiday-focused audience segments. Here are a few you can activate:
- Black Friday Shoppers
- Cyber Monday Shoppers
- Big Box/Club Store Shoppers
- Luxury Gift Shoppers
- Discount Holiday Shoppers
- Holiday Airline Travel
2. Online shopping is leveling out
Online holiday spending continues to remain around a third of all holiday shopping spending.
We are starting to see online shopping slow and level out – people are going back in-store. The high amount of online shopping we saw during the pandemic is starting to return to pre-pandemic behaviors.
Consumers are spending more in-store at department and discount stores but are shopping online for office/electronics/games, mass retailers, and apparel.
- 84% of holiday shopping was done in-store for discount stores.
- 79% of holiday shopping was done in-store for department stores.
- 64% of holiday shopping was done online for office, electronics, and games stores.
What this means for marketers
Digital and physical experiences work together. Retailers should have a multi-channel plan to reach consumers, tailoring their approach to their target audience and product and creating engaging in-store experiences to drive visitors.
How Experian can help you target and measure across channels
We connect online and offline data to enable precise targeting and measurement of marketing efforts across multiple channels. Read our case study with Cuebiq to learn how they used our Activity Feed solution to deliver in-store lift analyses to their clients.
3. CTV is the top channel to reach consumers
Over two-thirds of the U.S. population now use CTV, and the average time spent among adults is expected to surpass two hours per day in 2024. CTV offers a creative ad experience similar to its linear counterpart but provides more sophisticated targeting and analytics capabilities.
What this means for marketers
As CTV viewing continues to dominate, the importance of cross-device targeting and measurement increases.
How Experian can help you reach shoppers across devices
Later this year, we’ll add support for IPv6 in our Digital Graph as well as phone-based UID2s. This is in addition to our current coverage of IPv4 and email-based UID2s. As a result, all IP signals and UID2s will be resolved back to Experian’s household and individual profiles and their associated devices, which means marketers and platforms can better understand the full customer journey and reach people across their devices.
Download our 2024 Holiday spending trends and insights report
This holiday season is about more than just transactions – it’s about cultivating meaningful connections with your audience. Download our 2024 Holiday spending trends and insights report to access all of our predictions for this year’s holiday season.
When you work with Experian for your holiday shopping campaigns, you’re getting:
- Accurate consumer insights: Better understand your customers’ behavioral and demographic attributes with our #1 ranked data covering the full U.S. population.
- Signal-agnostic identity solutions: Our deep understanding of people in the offline and digital worlds provides you a persistent linkage of personally identifiable information (PII) data and digital IDs, ensuring you accurate cross-device targeting, addressability and measurement.
- Secure connectivity: Bring data and identity to life in a way that meets your needs by securely sharing data between partners, utilizing the integrations we have across the ecosystem, and using our marketing data in flexible ways.
Make the most of this holiday shopping season with Experian. Contact us today to get started.
Latest posts
Usually a new year means looking ahead – it’s a fresh start where marketers look forward to making the most of their business resolutions for the new year. This post is anything but that – we’re asking marketers – specifically retailers – to take a look back at the Holiday selling season because there are a few steps to take in order to finish out strong and THEN start the new year off right. Kamal Tahir, director of product management at Experian Marketing Services, has outlined steps retailers can take to end the year – and start the new one strong. He outlines specific steps retailers can take to get ahead of their competition and keep the holiday sales momentum going strong into the new year. For example, have you thought about how to address product returns? Giftcard redemption? Rewarding loyal customers? Read about the steps you should take to close out your 2011 Holiday season and improve your chances for an even stronger 2012 in his article on Retail Online Integration’s website at http://www.retailonlineintegration.com/article/happy-post-holidays-marketers-5-focus-areas-how-make-count/1. Happy New Year!
If you live in an early primary or caucus state, you’ve probably already had your fill of political advertising. According to The Washington Post, politicians and political groups spent more than $23 million on campaign television ads as of December 1, 2011. With record ad spending predicted for the 2012 election, the rest of the nation will soon be bombarded with television ads “approved by” politicians from the left, right and the center of the political spectrum. Candidates and those groups that support them need to know where to allocate their ad dollars to either connect with their base or reach swing voters. Experian Simmons analyzed the viewing audiences of over 600 broadcast, cable and syndicated TV programs that were measured in our most recent National Consumer Study in order to pinpoint opportunities for politicians to reach partisans and middle of the road voters. This analysis has already gathered the attention of major media outlets, including Entertainment Weekly, The Washington Post, AOL, Huffington Post and more. Below are the entertainment and news programs that score the highest concentration of liberal Democrats among their viewers, Conservative Republicans and Middle-of-the-Road Voters registered with any party. Be sure to check out our free 2011 PoliticalPersonas report in which Experian Simmons delivers the mindset of the American voter, including attitudes, brand preferences and their penchant for social media. You can also check out a similar analysis of TV preferences of political partisans that we conducted last year here and here.
Social media continues to be one of the fastest growing industries online. Between September 2010 and September 2011 visits to Social Networks and Forums have increased by nearly 11% and, if you saw my Internet clock blog last month, social media accounts for nearly a quarter of all time spent online. But when are people engaging with social media the most? We took a look at the UK Internet visits to the Social Networks and Forums category each month between 2009 and 2011. We then averaged those visits across the months to see the seasonal trends with social media. What this shows is that social media usage is at its lowest at the beginning of the year and climbs throughout the course of the year towards a peak in December. Over the last three years December has always seen the peak of online visits and in fact last Christmas Day Facebook overtook Google for the first time ever in terms of UK Internet visits. We know that Christmas is a very social time and a time for sharing messages with loved ones, friends and family, so the increased visits to social networks during December is to be expected. More generally, what this graph shows is that social media observes two seasonal trends. The first is an early summer peak in visits in June, before a decline in visits in July and August. This seasonal dip in July and August can be explained by summer holidays where people are more likely to go abroad and therefore less likely to be using social networks. The second seasonal trend is a recovery in visits in September and October before a yearly peak at Christmas. With students starting university terms, kids going back to school, and the working population returning from holiday this would account for the increased interaction in September and October before the Christmas surge. In particular what we’ve seen in September data is a resurgence in market share of visits to Facebook, which bounced back after the summer dip to account for nearly 52% of all visits to a social network. The message here for brands who want to capitalise on social media traffic is to start implementing their social strategy now rather than waiting for Christmas. As October is the second busiest month of the year for social media visits we are expecting over 800 million hours to be spent on social networks this month, which represents a huge opportunity to engage with new and existing customers online. Follow Hitwise UK on Twitter.