The digital advertising landscape is undergoing a significant transformation with the gradual deprecation of third-party cookies. This shift necessitates the adoption of new strategies for audience targeting and data management. In our next Ask the Expert segment, we explore this evolution, discussing new strategies for audience targeting and data management in a world without cookies.
We’re joined by industry leaders, Gabe Richman, Senior Director of Data Partnerships at The Trade Desk, and Chris Feo, Experian’s SVP of Sales & Partnership who spotlight The Trade Desk’s innovative approach to navigating a cookieless future. Tune in to our Q&A below to learn more about these topics and learn how the collaborative efforts of Experian and The Trade Desk offer a glimpse into the future of advertising.
Cookieless IDs are the new face of identity in advertising
Traditional tracking and targeting techniques are being replaced by more advanced and privacy-conscious methods. Unified I.D. 2.0 (UID2), led by The Trade Desk, exemplifies this shift, offering a new identifier based on encrypted email addresses or phone numbers. This approach not only caters to the evolving privacy regulations but also places greater control in the hands of consumers. UID2’s design fundamentally differs from cookies since it is rooted in transparency and consumer consent.
UID2: A catalyst for industry-wide adoption
UID2’s journey reflects a rising industry-wide recognition of its value across the industry. The adoption of UID2 by major publishers, demand-side platforms, and advertisers indicates a shift toward more sustainable and consumer-friendly approaches to identity in advertising. This is particularly evident in areas like connected TV (CTV), where UID2 is rapidly becoming a currency and standard.
“The purpose of UID2 is not only to create a better ID for advertisers and publishers to achieve their objectives, but also to benefit the consumers. Unlike cookies, UID2 provides transparency and control to the consumers for the first time.”
gabe richman, sr. director, data partnerships, the trade desk
How Experian and The Trade Desk work together
The partnership between The Trade Desk and Experian goes beyond adapting to the absence of cookies. Our joint efforts highlight a commitment to developing solutions that cater to advertiser’s needs while respecting consumer privacy, a balancing act becoming increasingly crucial in today’s digital ecosystem. The Trade Desk’s emphasis on UID2 as a foundational element in the open web, campaign design, and activation is a testament to the potential of new identifiers in enhancing advertising efficacy. Similarly, our ability to utilize these identifiers to deliver detailed audience insights offers advertisers a powerful tool to remain effective in a post-cookie world.
Experian’s role in the adoption of UID2
Experian’s integration strategies have played a critical role in diversifying the applications of UID2. By partnering with The Trade Desk, we help broaden the reach and effectiveness of UID2 across various advertising channels. In terms of reach – by incorporating a prominent cookieless ID, we further amplify the reach of UID2. The increased adoption of this new ID allows the digital ecosystem the ability to interact using an alternative identifier, thereby broadening the potential audience. In terms of effectiveness – we help advertisers serve relevant ads to the right audiences, ensuring the relevance of the ads and control over their frequency.
Targeting with Geo-Indexed audiences
The Trade Desk works with Experian to ingest and host our syndicated audiences. This partnership gives The Trade Desk’s clients access to over 2,400 syndicated audiences that span across eight verticals. This includes access to our new Geo-Indexed audiences that allow brands to reach consumers and households based on geographic regions that over-index for a common set of attributes, ultimately offering brands a targeting solution that prioritizes both consumer privacy and accuracy.
What a future beyond cookies looks like
Looking ahead, the focus in advertising is not solely on replacing cookies but on a broader evolution of the industry. This includes continuing to apply machine learning technologies, like artificial intelligence (AI), to enhance ad personalization and effectiveness. The interplay between creative content, audience insights, and privacy-compliant targeting will become increasingly important as the industry evolves. As cookies become a thing of the past, the initiatives spearheaded by The Trade Desk and Experian will likely set the tone for the next era of digital advertising, and emerging solutions like UID2 are leading the way.
Watch the full Q&A
Visit our Ask the Expert content hub to watch Gabe and Chris’ full conversation about cookieless advertising. In their conversation, Gabe and Chris share more about UID2, consumer transparency, and the importance of consumer data for targeted advertising.
About our experts
Gabe Richman, Sr. Director, Data Partnerships, The Trade Desk
Gabe Richman is the Senior Director of Data Partnerships at The Trade Desk where he focuses on global identity strategy and platform partnerships as well as driving UID2 and EUID adoption across the broader ecosystem. Prior to joining The Trade Desk in 2021, Gabe held various roles in AdTech at HealthVerity, Wunderkind and LiveRamp. For the last decade Gabe has taken pride in helping advertisers and platforms alike demystify the complex identity landscape and embrace the change needed to preserve the open internet. Gabe is a graduate of the University of Maryland and resides in Los Angeles.
Chris Feo, SVP, Sales & Partnerships, Experian
As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats!
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As part of our ongoing series which focuses on consumer and marketing trends around major holidays throughout the year, we’ve just released the Father’s Day Hot Sheet. Father’s Day gift-related searches Now that Mother’s Day has come and gone, consumers will be shifting their focus to dad. According to Experian Marketing Services’ Hitwise® online intelligence tool, searches for “Father’s Day” typically start to pop up on Mother’s Day. And searches for “Father’s Day gifts” tend to focus on affordable gift ideas that are personalized, unique and often handmade. In fact, two of the top variations of Father’s Day gift-related searches from 2014 were for “DIY” and “homemade” gifts. While many shoppers wanted the “best” gift for dad, others simply wanted something “cheap” or “last minute.” Finding a gift that dad will appreciate means looking for something that is personalized to him. As such, searches for Father’s Day gifts often contain additional information about the dad or, in many cases, grandpa. Examples commonly used in 2014 were “Christian dad,” “new dads,” “outdoorsy dads” as well dads who are wine or BBQ lovers. While many gift searches include information about the intended recipient, others mention details about the gift-giver or their relationship to the father. Among last year’s variations that included such details, nearly a third focused on gifts that were intended to be given by a “daughter.” Genderless references, such as “kids” or “children” were almost as common. Interestingly, fewer than ten percent were for gifts to be given by a “son.” About a fifth of searches included details about the age of the gift-giver (e.g.: “baby,” “toddler” or “first grader”), while others specified that the gift was to be given by the dad’s wife or girlfriend. Go, go, gadget dad! Gadgets and gizmos are always popular gifts for the techie dad. In fact, during the week immediately preceding Father’s Day last year, visits to Electronics and Appliance websites were up a relative eight percent from two weeks prior. Visits subsequently tapered off the following week. An analysis of search terms driving traffic to the Hitwise Electronics and Appliance industry the week ending June 14 versus May 13, 2014 also sheds some light on the specific items that Father’s Day gift-givers were likely to have been seeking out. Two GPS systems (“Magellan GPS” and “Tom Tom”) were among the top terms that grew search share in the weeks leading into Father’s Day last year. Likewise, “GoPro” appeared in two separate fast growing search terms. Gadgets like these and others listed in the adjacent table may be big gifts for the gadget-loving dad again this year. Gone fishin’ Fishing is a timeless family pastime enjoyed by millions of Americans. According to Experian Marketing Services’ Simmons® National Consumer Study, 28 percent of dads and 26 percent of kids ages six to 17 went fishing last year. As such, it’s no surprise that online searches related to fishing spike over Father’s Day weekend. On the Saturday before Father’s Day in 2014, searches including “fishing” were a relative 28 percent higher than they were the Saturday prior and 64 percent higher than they were the following Saturday. To better understand what kids and dads were seeking out for their fishing plans, Experian Marketing Services conducted an analysis comparing variations of “fishing” searches immediately before Father’s Day last year to those performed two weeks prior. It turns out the word “techniques” was almost 8.6 times more likely to appear in fishing-related searches just before Father’s Day than it was two weeks earlier and “tips” was four times more likely to be used. Likewise, “licenses” was used 2.3 times more frequently, which along with the higher use of “techniques” and “tips” is evidence that many would-be fishermen and women are occasional participants at best. The fact that “charter” and “cabins” were used at higher rates however suggests that other children and/or dads had something in mind beyond a lazy (and likely more affordable) afternoon at the local fishing hole. Gift items, too, like “reels,” “gear” and “tackle” were among those most disproportionately used in searches heading into Father’s Day.
Welcome! Who doesn’t like a warm welcome? Whether your customer is walking into your store or just signed up on your website to receive communications from you, she expects a warm reception. It’s important to make that first impression count. A welcome series helps the conversation open up between the customer and your brand. It sets expectations on the types and cadence of content the customer will receive. Welcome emails also garner 86 percent higher open rates than regular promotional mailings – not too shabby! In a recent webinar, Saks Fifth Avenue shared that they are constantly testing new and current programs to optimize the customer experience. As a result, they discovered that switching from batch-sending welcome emails to sending welcome messages in real time increased open, click and redemption rates significantly. Here’s an example of their welcome series: Saks’ results are consistent with Experian Marketing Services’ welcome email findings which indicate that emails triggered in real time receive up to 10 times the transaction rates and revenue per email vs. those that are batched. A welcome series has also been shown to increase retention by educating customers on new ways to use products and services they’ve purchased from your brand. These emails also can remind customers of the benefits they’ll reap from enrolling in your loyalty programs or credit card. … and welcome back Even if a customer has been welcomed and has interacted with your programs, a day may come when the customer goes silent. Reactivation campaigns are an effective way to get them to re-engage. Naturally, it’s important to target your dormant customers in a variety of channels so you can reach them more effectively. Maybe you’re wondering why I jumped from the warmth of a welcome series right into reality of needing a reactivation campaign. The reason? Marketers need to understand where a customer is in their lifecycle and come full circle with customers if they have parted ways. Marketers can pique the interest of a returning customer by telling them what’s new and reintroducing them to their brand. Carnival® Cruise Lines, for example, sends a welcome-back email that features the newest social networks, offers and deals its customers can take advantage of immediately. At the end of the day, customers expect to receive relevant and engaging messages throughout their entire relationship with a brand. Customer life cycle programs deliver just that. If you’re interested in learning more about welcome campaigns, waitlist/back-in-stock programs and other remarketing strategies, check out our webcast,
In a previous blog entry, Ordering sushi and a lesson in embracing the contextual marketing mindset, I showcased a fictitious scenario that required complex data point integration to pull off. These kinds of programs can seem overwhelming given the three barriers that many organizations face when embarking on their contextual marketing journey: Marketing sophistication A brand’s own conventional mindset and the programs that support it Actionable data Lack of clean and accurate data that prohibits real-time “on the fly” interactions Technology Disparate systems that are unable to link information across repositories, channels and interactions; inability to automate interactions in real-time Regardless of the barriers, there are ways you can show customers you’re listening and provide contextual messages without “boiling the ocean.” Take, for example, the recent viral blue/black vs white/gold dress debate. As the conversation spread throughout Facebook and Twitter, brands like Dunkin’ Donuts and Tide tweeted these contextual messages: The tweets did not go unnoticed as thousands of followers retweeted, commented and favorited these messages. The contextual elements used in these messages — channel preference and breaking/relevant news — are easily accessible to any brand. While the brands had to act swiftly, executing these messages circumvented the three barriers listed above. On the flip side, addressing the barriers can allow a brand to build more sophisticated, targeted contextual messages, as shown in the below example. Here, Experian Marketing Services and technology partner Movable Ink helped Finish Line deliver this sale announcement that adjusts based on the date and time the customer opens the email. The message remains relevant via a countdown clock during the run of the sale, a “warning” when it’s about to end and an alternative message after the sale ends — all of which ensures that the message is relevant regardless of when it’s opened by its intended recipient. And combining more contextual data points, such as location and stock, Finish Line includes the countdown, a local map to the customer’s nearest location and up-to-the-minute inventory of available sizes. Contextual marketing enables modern enterprises to engage in customer-centric conversations that — like any meaningful relationship — deepen across time and future points of engagement. This is particularly true in an era when consumers are overwhelmed by untargeted and disruptive marketing messages. By contrast, contextual marketing is designed to seamlessly and usefully merge into the customer’s daily activity. Want to know more and how to get started? Download the eBook From campaigns to context: Making the move to contextual marketing.