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  I am delighted to announce that Experian has been recognised by the Top Employers Institute as a Top Employer in the UK, Spain, Bulgaria and South Africa. The annual research programme recognises leading employers around the world. Organisations certified as Top Employers dedicate themselves to providing the very best working environment for employees through their progressive ‘people-first’ HR practices. Being recognised as a Top Employer four years in a row is a significant achievement for us, but it wouldn’t have been possible without the support of our incredible workforce. By listening to our people and encouraging new ideas, they have continued to help us develop our working culture and pushed the boundaries to create the best possible working environment. An integral part of this is to encourage diversity throughout Experian and that means building our ways of working and our approach in a way that offers equality of opportunity, supporting our employees from the moment they join our organisation, at every level, and letting people work flexibly, in the way that suits them. We have been working hard to create a place where everyone has the freedom to explore and share interests, no matter what their individual story is, without fear of judgement. The more inclined we are to bring our rich outside world to work, the more we will expose others to new perspectives and different thinking, making Experian a great place to work. I’m extremely proud of the progress we’ve made over the last 12 months, with my personal highlights including our on-going partnerships with the likes of Women in Data, Stonewall and the Business Disability Forum, as well as the development of our employee health and well-being offerings. It’s important that we continue to build on this success, looking for new ways to do things, and continuing to provide a working environment that our people love.

Craig Boundy, former Experian North America CEO, was a featured guest on iHeartRadio’s “CEOs You Should Know” program. During the interview, Boundy shares how Experian is helping consumers through the company’s Boost program and culture of innovation. In addition, he provides practical advice regarding how to be a more thoughtful leader with his “no bad news on Friday” rule.        

At Experian we’re proud of our culture and commitment to honoring, practicing and celebrating the values of diversity and inclusion. Which is why we’re especially thrilled to be starting the year with some remarkable honors in recognition of our culture. Fortune and Great Place to Work have named Experian North America as one of the Best Workplaces for Diversity. Additionally, for the second year, Experian was awarded a perfect score in the Human Rights Campaign Foundation’s 2020 Corporate Equality Index. Each year, Fortune honors 100 companies in the U.S. that do the most to create inclusive cultures for women, people of color, LGBTQ people, employees who are Boomers or older, and people who have disabilities. The Human Rights Campaign Foundation’s 2020 Corporate Equality Index is a national benchmarking tool on corporate policies and practices pertinent to lesbian, gay, bisexual, transgender and queer employees, and Experian has earned the distinction of “Best Places to Work for LGBTQ Equality.” We’re extremely proud of these awards and the culture we’re building here at Experian. We truly believe in embracing inclusion and diversity and celebrating the differences among our employees. Through our Power of YOU inclusion and diversity commitment, we seek to create an environment where everyone is comfortable bringing their whole self to work, regardless of differences or backgrounds. As part of this effort, we have a variety of initiatives including eight Employee Resource Groups, which are sponsored by Experian and led by our employees. Additionally, everyone across the company is encouraged to play a key role in the creation of our latest innovative products. For example, this past year, we launched Experian Boost™, a free, first-of-its-kind, consumer-controlled tool that has the potential to impact an individual’s financial health for the better. Hundreds of employees from throughout the organization volunteered to personally evaluate Experian Boost because they believed in the product’s potential to help millions of people across the U.S. Throughout the past few years, Experian has received numerous accolades for our workplace and culture, including being named a Top Workplace in Orange County, Calif., by the Orange County Register for the seventh consecutive year, and being named one of the world’s most innovative companies by Forbes magazine for five years.  Our ongoing goal is to further an inclusive and innovative workplace, which helps contribute to greater financial health and inclusion for everyone.  

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Patients use self-service tools to easily connect with providers online and manage administrative tasks 24/7. Common patient self-service tools include patient portals, online scheduling and mobile registration. Self-service solutions also include robust financial tools that help patients update insurance information, get accurate estimates, apply for charity care, set up payment plans, combine payments to multiple providers or set up a fundraising page.   Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of “de Finibus Bonorum et Malorum” (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, “Lorem ipsum dolor sit amet..”, comes from a line in section 1.10.32. Heading 2 Related Posts

Amid some of the financial challenges that underserved communities experience, members across the financial services community remain committed to championing initiatives and programs that drive greater financial inclusion. In fact, collaboration has led to the inclusion of non-debt related payment information on consumers’ credit profiles, as well as digital services that make it easier to manage money. These efforts have helped to broaden access to fair and affordable financial resources for more individuals. While significant progress has been made, there is still more work to do. However, some of the misconceptions and myths about the financial services community are hindering further advancement. Debunking these myths will accelerate progress by building trust between the financial services community and consumers. Person withdrawing money from ATM contactless Myth #1: “Financial institutions have no interest in underserved consumers or credit invisibles.” The truth is, banks and credit unions want to say “yes” to more prospective borrowers, including individuals and families from underserved communities. Beyond being the right thing to do, it’s an opportunity to potentially build lifelong relationships with a relatively untapped market. A show of good faith to communities who have largely been ignored by the financial system could lead to customer loyalty that may extend to their family and friends. That’s why participants across the financial ecosystem have been proponents of including expanded data sources—such as on-time telecom, utility and video streaming service payments—on to consumer credit reports, as well as exploring other Fair Credit Reporting Act (FCRA)-regulated data sources, including payment data on short-term small dollar loans and expanded public records data. Making this data more accessible to lenders provides a more comprehensive view of a consumer’s ability and willingness to repay outstanding debt—an actionable solution to extending credit to consumers without lenders taking on additional risk. Myth #2: “There is a lack of trustworthy financial education resources.” The financial services community and affiliated organizations recognize that empowering people with financial knowledge and skillset are critical to consumers’ financial success. In fact, banks and credit unions are partnering with nonprofits and non-governmental organizations to better understand the unique challenges and opportunities within specific communities and provide relevant tools and resources. For example, Experian’s B.A.L.L. for Life (Be A Legacy Leader) program, launched in partnership with the National Urban League, serves as a catalyst for engaging with Black communities and low-income youth through live events and digital financial education. Subject matter experts, professional athletes, celebrities, and other influencers share their experiences and expertise, covering topics such as banking, credit, financial management and investing. In addition, to help people improve their financial management, Experian partners with the National Foundation for Credit Counseling (NFCC). The NFCC connects consumers with certified financial counselors to help them address various pain points, including debt management, homeownership, student loans or small business cash flow issues. Myth #3: “Underserved communities have few opportunities to build credit and enter the mainstream financial system.” People from underserved communities, as well as younger consumers and recent immigrants are often excluded from the mainstream financial system because they lack an extensive credit history. Historically, it’s created a vicious cycle; in order to get credit, you have to have credit. Fortunately, there has been a sea change in innovative solutions to address the specific needs of these populations. These include new credit scoring models and microfinancing which provide financial services to individuals who may have been excluded from traditional banking systems. In addition, by incorporating expanded data sources, such as telecom, utility and residential rental payments onto credit reports, lenders have more visibility into consumers who may have been excluded by traditional credit scoring methods.These programs help individuals and families from underserved communities establish and build a credit history that could enable loans, or the ability to rent an apartment or open their dream business. An example is Experian Boost®, a free feature that allows Experian members to contribute their history of making utility, cellphone, insurance, residential rent and video streaming service payments directly into their Experian credit profile. By incorporating nontraditional credit data like paying utility bills on time, online banking transactions, rental payments and verified income data, more people can establish a credit profile that can potentially qualify them for a loan. More Inclusion, Fewer Myths It’s encouraging that community organizations and banks are beginning to see the economic and social benefits of aligning on financial literacy and inclusion. As more initiatives come online, underserved populations will be able to establish a better financial foundation. Then, we can declare the myths to be history.