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Published: May 15, 2025 by Rathnathilaga.MelapavoorSankaran@experian.com

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Social Responsibility Project Reaches 2,500 Students Across Turkey

2,500 university students across 16 cities have been trained by Experian's experts and young volunteers of the social responsibility project ‘Manage Your Future Now’ project. The project, which was launched by Experian to promote self-improvement among university students, female entrepreneurs, and SMEs, reached the milestone in December and the achievement was celebrated at a recent event at the Experian office in Turkey. Coming from 10 cities across the country, 42 participants gathered to share their experiences. Feedback was positive with everyone agreeing that the project has been beneficial in increasing awareness of social responsibility. The participants were presented with a certificate for their commitment and contribution to the project. ‘Manage Your Future Now’ is a partnership between Experian, the United Nations Development Program and the Habitat Association/Center and Credit Bureau. The initiative includes providing training on financial risks, responsible borrowing, financial management and the efficient management of relationships with banks and the financial sector. Didem Köprücü, Human Resources Manager for Turkey and the Middle East at Experian, said: “We are proud that more people are benefiting under the ‘Manage Your Future Now’ project. Our training is improving every year and I would like to thank all the volunteers and young trainers for their valuable contribution. “The third stage of our project in 2016 will cover financial risk management, as well as financial opportunities for entrepreneur candidates. For this stage of the project we plan to reach 3,000 students and entrepreneur candidates across 26 cities. “However, we intend to continue our project, reaching more people every year.” The project aims to reach 3,000 students by the end of March 2016.

Jan 12,2016 by

Experian Named Top Email Service Provider in The Marketer Quarterly’s 2015 Email Marketing Awards

Experian Marketing Services, a recognized leader in data-driven marketing and cloud-based marketing technology, received top honors in five categories for the 2015 Email Marketing Awards. The awards competition was presented by The Marketer Quarterly, the digital magazine for marketers by marketers. Award submissions were judged by analysts from The Relevancy Group, the parent organization of The Marketer Quarterly, and by Marketing Democracy principal Chris Marriott. Experian Marketing Services received more awards than any other Email Service Provider (ESP): Best Reactivation Email — Retail: Boden, ESP — Experian Marketing Services and Movable Ink Best Reactivation Email — Consumer: American Home Shield, ESP — Experian Marketing Services and Epsilon (agency) Best Offer Email: Chico’s, ESP — Experian Marketing Services and Movable Ink Best Triggered Email — Retail: Ann Taylor, ESP — Experian Marketing Services Most Innovative Email: DIRECTV, ESP — Experian Marketing Services and RealTime Email by LiveClicker “We’re always looking to provide the most relevant, personalized content to our customers,” said Kellen Fitzgerald, brand marketing manager at Ann Taylor. “It’s great to be recognized for using our data to better the customer experience, and Experian Marketing Services really helps us optimize this strategy with its data technology and expertise.” “Even as a tried-and-true channel, email still has so much room for innovation. Working with Experian Marketing Services has helped us optimize our data-driven email strategy and focus on bringing that innovation to everything we do,” said Stephen Lamb, Director of Marketing, Digital Commerce, Chico’s FAS. “We’re excited to be recognized for this unique campaign, which resonated with customers and drove results.” “Email has always been a crucial component of the Experian Marketing Suite, and we’re honored to have been recognized in so many different categories for unique and innovative campaigns that helped our clients reach their most valuable customers,” said Ashley Johnston, senior vice president of global marketing at Experian Marketing Services. “In today’s marketing landscape, emails need to be consistent, personalized and relevant in order to attract attention. Our goal is to help our clients do just that.” Experian Marketing Services also was recognized earlier this year with seven 2015 Relevancy Ring Client Satisfaction Awards in The Relevancy Group’s 2015 report The Relevancy Ring — ESP Buyers Guide 2015. Experian® received two Gold awards in Production Services and Integration and five Silver awards in Infrastructure Stability, Creative Services, Technical Services, Deliverability Tools & Services, and Omnichannel Marketing Capabilities. Details about all the winning campaigns are featured in the cover story in Issue 8 of The Marketer Quarterly. To view the 2015 Email Marketing Awards winners, register for a free subscription to The Marketer Quarterly at http://www.marketerquarterly.com. “We’re very pleased that The Marketer Quarterly Email Marketing Awards are recognizing some of the best email creative in the business,” added Dianna Dilworth, editor of The Marketer Quarterly. “The work we reviewed in all of the submissions is a leading indication that not only is email marketing thriving, but it’s making a significant difference in the success of businesses around the globe.”  

Jan 12,2016 by

The Science of Big Data

This article published in CIO Review magazine by Eric Haller, executive vice-president of Experian’s global DataLabs, discusses the science behind Big Data and how it can be used as a force for good. According to Haller, Big Data only becomes truly powerful when it is compiled, sorted, analyzed and manipulated – when it is translated into the language of business leaders and policymakers. And so the explosion of data has driven the emergence of fields built for the sole purpose of making data usable. View the full article here.  

Jan 08,2016 by

New Benchmark Data Shows Positive Trend: Email Engagement Rates Are Improving Despite Significant Increases in Volume

New research from Experian Marketing Services, a recognized leader in data-driven marketing and cloud-based marketing technology, shows that during the third quarter of 2015 email volume rose 24.8 percent year over year, while engagement rates matched or exceeded those in Q3 2014. The Experian Marketing Services’ Q3 2015 Email Benchmark Report notes: 37 percent of brands had a significant year-over-year increase in transaction rates and revenues per email Unique open rates were 17.5 percent in Q3 2015, up from 16.7 percent in Q3 2014 Unique click rates remained constant at 2.1 percent in Q3 of both 2014 and 2015 Smarter data-management practices are key to higher engagement According to Experian’s analysis, email volume increased year over year across all industries except publishing. “Scale can often be a marketer’s Achilles’ heel when it comes to email — increase your volume and expect to see a decrease in engagement and effectiveness. When we see the opposite — and our latest data shows that we’re seeing a shift — it’s a sign of data stewardship, leveraging data to drive smarter marketing decisions,” said Spencer Kollas, vice president of global deliverability services at Experian Marketing Services. “Transaction rates typically tend to be more sensitive to volume changes than open and click rates. The fact that retail brands are experiencing significant increases in transaction rates despite the increased volume means that they are properly segmenting their audience based on customer needs and delivering relevant messages and campaigns.” Significant volume increases continue during the 2015 holidays The peak days of the 2015 holiday season saw large year-over-year increases in volume, led by a 68 percent increase in travel emails and a 36.4 percent increase in emails from multichannel retailers. Email volume on Cyber Monday alone was 28 percent higher than in 2014. For the peak days from the Wednesday before Thanksgiving through the Tuesday after Cyber Monday, transactions were 22 percent higher than those seen last year. “More marketers are prioritizing deliverability tools and data-management technologies that help them deliver more relevant messages and offers to the right customers,” added Kollas. “When we look at the 2015 holiday data to date, retailers seem to be leading the industry when it comes to applying data to better segment and target messages. The engagement rates indicate that their customers are finding the offers relevant and useful, even as they hear more from these brands,” added Kollas. Flash sales had 59 percent higher transaction rates than average The Q3 2015 Email Benchmark Report featured a trend-to-watch section on flash sales, targeted sales that last less than 24 hours and promise customers great value during a limited time period. The report found that in the third quarter of 2015, flash sales had 59 percent higher transaction rates than the third quarter multichannel retail benchmark. In addition, revenue per email for flash sales was 29 percent higher than the Q3 2015 multichannel retail benchmark.        A complimentary download of the full report is available here.

Dec 23,2015 by

Experian data shows credit card debt reaches highest level since 2009

Consumers are more confident managing their credit since recession Experian released the Q3 today featuring data that highlights consumer credit card debt has now reached its highest level since Q4 2009. Credit card debt levels reached $650 billion in Q3 2015, the highest it has been since Q4 2009 when it was $667 billion. Experian released the Q3 2015 Experian Market Intelligence Brief today featuring data that highlights consumer credit card debt has now reached its highest level since Q4 2009. Credit card debt levels reached $650 billion in Q3 2015, the highest it has been since Q4 2009 when it was $667 billion. Credit card delinquency rates on outstanding balances 60 or more days past due have decreased 71 percent during the same time period. Combining those indicators with the national unemployment rate dropping 50 percent during the same span illustrates a positive economic outlook on credit card trends among lenders and consumers. “Overall credit card limits have increased 102 percent since Q4 2009 with $82 billion originated in Q3 2015,” said Kelly Kent, vice president of Experian Decision Analytics. “The increase in limits from lenders and the steady climb in credit card debt combined with exceptional delinquency rates signals greater confidence among consumers as they are showing more assurance in managing their credit since the recession. We expect to see credit card debt increase in Q4 based on historical seasonal trends driven by the holiday shopping season especially with the early positive holiday sales as a sign.” The Q3 2015 Experian Market Intelligence Brief report is now available.  

Dec 15,2015 by Editor

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