Experian Marketing Services, a recognized leader in data-driven marketing and cloud-based marketing technology, today unveiled an audience management platform that will change the way the advertising industry buys and measures media. The Audience Engine platform deterministically links and matches data across the marketing ecosystem in a unified, automated platform for targeting, execution and measurement of addressable advertising campaigns. Advertisers, agencies and publishers can use Audience Engine to build and execute addressable advertising campaigns at scale in just a few clicks. Experian® developed the platform to automate the process of finding an advertiser’s audiences where they are today — at scale, across channels, networks and online and offline platforms. It provides users with a single, agnostic platform to create, understand and activate their addressable advertising campaigns leveraging a combination of first-, second- and third-party data sources. For TV advertisers, this includes linear, addressable and over-the-top audiences, such as connected TV. While in beta over the last nine months, more than 70 brands have used Audience Engine to launch addressable TV campaigns. Brands across verticals including major automotive, travel, retail and consumer packaged goods have already seen success, with an average sales lift of 67 percent. “We built Audience Engine with an open ecosystem in mind. As a result, we’ve been very successful in securing major accounts that have contributed to the impressive scale of our platform,” said Kevin Dean, president and general manager of targeting, Experian Marketing Services. “Our audience management platform allows media companies to monetize their data by making it accessible to the industry in a privacy-compliant, agnostic environment. Meanwhile, the media companies remain in control of their data and how that data is used for marketing.” Key facts about the Audience Engine platform Reach: Users of the Audience Engine platform can reach 85 percent of the entire U.S. population with addressable advertising campaigns. Advertisers can reach 100 percent of the household-level addressable TV operators in the United States through Audience Engine. People-based audiences, not cookies: Unlike a data management platform (DMP), Experian’s audience management platform generates “people-based” audiences by deterministically connecting data from across the industry, including online and offline platforms. It does not rely on cookies. Experian has direct partnerships with over 20 of the country’s largest media providers across TV, online, mobile, email and direct mail to enable deterministic matching and distribution across more than 8 billion variables. Media partners include Facebook, Yahoo, Viant, AOL, Cablevision, AT&T and Dish Network, among others. Users: Audience Engine is for users on both the buy and sell sides of advertising. End users include advertisers, agencies, media publishers and DMPs. Flexibility for distribution: Audience Engine offers users the flexibility to distribute audiences in perfect orchestration with demand side platforms (DSPs) and DMPs including Videology, Turn, MediaMath, x+1 and Lotame. Industry and partner quotes “Experian has become a critical component to today’s addressable ecosystem,” said Jamie Power, managing partner, Modi Media. “In five years, we’ll look back on this platform as a significant milestone in the ease and evolution of Advanced TV Advertising. Their direct link to the MVPD infrastructure drastically improves our ability to implement Addressable campaigns in reasonable time with accurate data and measurement." “Experian’s Audience Engine is integral to the future of TV and advertising,” said Andre Swanston, CEO of Tru Optik, which provides media and entertainment behavioral data for Audience Engine. “Our partnership with Experian has made Tru Optik data on the consumption of streaming media content available across addressable TV, opening an entire new revenue opportunity for our company and providing media companies and agencies with the insights they need to reach consumers, who are increasingly consuming content across multiple screens.” How Audience Engine works Directly in the Audience Engine platform, users are able to: Create custom audiences by selecting from their customer files and Experian’s consumer database (the largest in the world), as well as segments from other unique, emerging data sources. Users see the quantity and scale of the target audience immediately and can export the file within minutes. View audience insights that illustrate who this addressable audience is in terms of geographic, demographic and lifestyle attributes. The audience insight tool can be exported immediately into a report. Choose the channels and portals to distribute the addressable campaign across all channels: online, mobile, email, TV and direct mail. The audience targeting file is validated seamlessly to eliminate duplicate files across audiences. Through Experian’s matching capabilities embedded within the platform, users are able to view where an advertiser’s audience is active, regardless of the channel or platform. The platform then delivers addressable audiences for advertisers and agencies to use in their campaign targeting, all in a privacy-compliant manner. Users can view performance in a closed-loop reporting environment that shows the impact of their addressable campaigns across offline and online sales. “Traditionally, advertisers and media buyers think about the channel first — whether that’s targeting an audience via TV, on Facebook or an app — before they know if their audience is active in that channel. Audience Engine reverses this process,” said Dean. “The traditional approach gives advertisers ‘reach,’ but also results in a lot of wasted money, inaccurate data and irrelevant ads. With our audience-management platform, reach can be achieved with a level of unprecedented precision.” To learn more about the Audience Engine platform, please visit Experian’s website: http://ex.pn/audienceengine.
I’m pleased to share that Experian has taken another important step in the transformation of our Consumer Services business, having signed an agreement to acquire CSIdentity Corporation (CSID). The name CSID may not be familiar to most, but it’s a major provider of identity theft and fraud detection solutions in the United States. CSID is the technology platform that sits behind many other identity solution providers, and it’s CSID’s innovation that powers many of the core features of identity protection products marketed under other brands. Experian is familiar with CSID as we have partnered with them in the past, given the synergistic nature of our products. Helping Consumers and Businesses … Beyond being a very important step for our business in North America, I want to highlight how joining forces will help businesses and consumers alike. The combination of our products and services creates a powerful solution in the identity theft protection world. By bringing together Experian’s industry-leading Consumer Services products with the proprietary technology and innovation of CSID’s identity protection platform, we will be able to offer consumers and clients best-in-class credit and identity solutions. This acquisition significantly enhances our ability to address consumers’ advanced needs for tools to protect their identity and detect fraud. CSID has developed a sophisticated and patent-protected technology platform that discovers when identity information has been possibly compromised, and notifies consumers of the activity so that immediate action can be taken. By combining Experian’s credit expertise and CSID’s enhanced capabilities in identity management, we will be able to provide consumers with the ability to manage both their credit and their identity information in one proposition. This two-level approach using credit and identity information enables us to proactively inform consumers that their identification data has been compromised using CSID identity solutions, and advise them that stolen identity information is actively being used in credit inquiries and new account openings. Business Strategy … Consumer adoption of identity-related services is growing globally, driven in part by identity-related trends such as increasing digital activity and the threats around cybersecurity. We now have clear sight of a larger and more dynamic market that provides us with greater opportunities to leverage the entire range of Experian data and analytics capabilities to address the growing needs of consumers. And identity theft protection is a big part of our growth plan. This effort puts the consumer at the center of our decisions. Our aim is to significantly enrich the consumer experience by providing access to a broad range of information, including credit, automotive, health, and identity to help consumers make more informed decisions and control their information. CSID has existing contracts with many industry participants. I’m confident Experian’s breadth of data and analytics capabilities could add real value to these relationships. The Details … As is common in a deal such as this, the agreement is subject to Hart-Scott Rodino regulatory approval. Once that is concluded, we will be in a position to talk in even greater detail about how and why this acquisition will be a powerful win for helping businesses and consumers navigate the modern era of personal identity theft protection services. We’re delighted by the opportunities the acquisition of CSID brings, and we look forward to welcoming the CSID team to Experian. Craig Boundy Experian North America CEO
On Tuesday, Experian held a press conference and ribbon cutting ceremony with San Diego Mayor, Kevin Faulconer to announce and celebrate the expansion of the data and innovation lab in North America. The new 10,000 square-foot state-of-the-art facility will allow Experian to use breakthrough experiments to good things with data. Mayor Faulconer spoke about creating innovative jobs and opportunities in San Diego and welcomed the growth, ingenuity and creativity that Experian’s talented employees will bring to San Diego. Eric Haller, Executive Vice President of Experian’s DataLabs, joined Mayor Faulconer in addressing the three major broadcast news networks in San Diego, as well as reporters from the San Diego Business Journal, San Diego Union-Tribune and Reuters. “At this point, I’d like to think of this not as a finish line for our labs but a starting point. We have a lot of great opportunity ahead of us, and we hope that in this lab we'll start to achieve our vision around the future of banking, retail and automotive,” said Haller. Experian DataLabs currently staffs 30 employees in San Diego and plans on doubling the team within this year. Click the links below to view media coverage from the event. http://app.criticalmention.com/app/#clip/view/22084420?token=f65a02f2-ab51-4766-9f99-deeee5ec8788
Experian has expanded its growing North America DataLabs in San Diego to further innovation and enable leading data scientists to help clients and businesses solve strategic marketing and risk management problems through advanced data analysis processes, research and development. This new state-of-the-art facility will be equipped with beacons, biometrics and emerging technologies to keep Experian on the forefront of innovation. “We are proud that Experian has selected San Diego as home for its new innovation lab facility. This commitment from an information services giant like Experian is further validation that companies are expanding, growing and helping us to create more jobs in San Diego,” said San Diego Mayor Kevin L. Faulconer. “San Diego is indeed a world-class city of innovation, and our highly skilled scientific and technology talent is clearly helping to make San Diego a destination for new businesses, jobs and opportunities.” Experian DataLabs is staffed by teams of Ph.D. scientists and applied research practitioners with expertise in advanced analytics and modeling, as well as other statistical methods. The labs provide access to Experian resources such as broad and secure consumer and commercial credit data and demographics, which can guide Experian clients in determining their approaches. Projects often tackle high-dimensionality problems where computer science, applied mathematics and business acumen intersect to create solutions that can be implemented cost effectively. The first innovation lab was launched five years ago to provide clients with innovative techniques and applications to capture the value hidden within their data assets. The labs allow data scientists to conduct breakthrough data experimentation to present a larger picture and deliver greater competitive advantages. “We want to provide our team with an environment that will further inspire them, spark their powerful creativity and drive innovation for Experian and our clients,” said Eric Haller, executive vice president, Experian Global DataLabs. “I’m so very proud of the team and to be part of a truly innovative and entrepreneurial company like Experian that had the foresight five years ago to allow us to create these labs. The future is bright for us and our clients, and I can’t wait to see the good things with data that will come out of this new facility.” Experian DataLabs operates globally with labs in San Diego, Calif.; London, England; and São Paulo, Brazil. Click here to view video coverage from yesterday's ribbon cutting ceremony featuring San Diego Mayor Kevin Faulconer and Executive Vice President of Experian DataLabs, Eric Haller.
Experian Marketing Services released its 2016 Digital Marketer Report. The eighth annual study reveals the challenges, priorities and other key issues impacting marketers worldwide. This year, the top challenge marketers faced also is their top priority: knowing their customers’ needs, wants and attitudes. Thirty-eight percent of marketers cited knowing their customers as their top challenge in 2016, and 52 percent named enhancing their customer knowledge as one of their top three priorities. Other top challenges indicated by marketers include increasing visibility over competitors and staying ahead of new marketing trends. The integration of technology and collecting, linking and managing data also were key priorities. “The future of marketing is being driven by sophisticated, channel-agnostic consumers who expect exceptional experiences every time. This reality poses a real challenge for organizations, as consumer intolerance for mediocre brand interactions puts more pressure on brands to leverage their data and technology,” said Ashley Johnston, senior vice president of global marketing at Experian Marketing Services. “Today’s brand marketers realize the significance of knowing their customers, but it’s still problematic. Our research found that regardless of the company size or industry, marketers around the globe still find this to be a top challenge.” Findings from the study will be explored in detail during a live Webinar on April 13, 2016, which will include an insider look at how Publishers Clearing House has overcome data and technology challenges to center its marketing programs on the customer. Webinar attendees will receive an exclusive Digital Marketer cheat sheet that highlights the report’s top statistics. To reserve your spot for the Webinar, sign up at https://www.experian.com/marketing-services/digital-marketer-report.html. Experian Marketing Services surveyed more than 1,000 marketers worldwide to identify the biggest opportunities and challenges for marketers around the world. The annual report benchmarks the key issues that brands face as they try to engage audiences with relevant messages in an often complex digital environment. Additional findings of interest from the 2016 Digital Marketer Report: Eighty-one percent of marketers report challenges in achieving a single customer view Enterprises cite making messages contextually relevant as their top challenge Seventy percent of respondents work in marketing teams that are integrated either fully or somewhat, up from 61 percent in 2015 Personalization helps achieve a 158 percent increase in click rate Sixty-six percent of marketers plan to implement predictive modeling over the next year and 68 percent plan to run mobile campaigns Eighty-six percent of marketers build segmented audiences for paid advertising “Now in its eighth year, the Digital Marketer Report contains key insights and trends that thousands of marketers have come to rely on every year,” added Johnston. “Our research and analysis focus on the areas we anticipate being the most impactful for marketers moving forward — particularly for brands that are committed to surprising and delighting their customers with every interaction.” The full 2016 Digital Marketer Report can be downloaded here: http://go.experian.com/dm16report. Past editions of the Digital Marketer Report have been recognized with awards such as the Killer Content Award (Demand Gen Report) and Stevie Award® (American Business Awards).
![[Infographic]: Off-lease Vehicles Surge Back into the Market](http://www.experian.com/blogs/news/wp-content/uploads/2016/04/Feature-Leasing-Image1.png)
As automotive leasing trends to new heights, a rapid influx of off-lease vehicles are returning to market. Experian Automotive’s latest infographic explores the surge in off-lease vehicles, including which models and vehicle segments are most popular. Click here to download this infographic.
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Today, we stand at the forefront of a digital revolution that is reshaping the financial services industry. And, against this backdrop, financial institutions are at vastly different levels of maturity; the world’s biggest banks are managing large-scale infrastructure migrations and making significant investments in AI while regional banks and credit unions are putting plans in place for modernization strategies, and fintechs are purpose-built and cloud native. To explore this more, I recently had the privilege of attending the annual Reuters NEXT live event in New York City. The event gathers globally recognized leaders across business, finance, technology, and government to tackle some of today’s most pressing issues. On the World Stage, I joined Del Irani, a talented anchor and broadcast journalist, to discuss the future of lending and the pivotal role of data and AI in building a more inclusive financial system. Improving financial access Our discussion highlighted the lack of access to traditional financial systems, and the impact it has on nearly 100 million people in North America alone. Globally, the problem affects over one billion people. These people, who are credit invisible, unscoreable, or have subprime credit scores, are unable to secure everyday financial products that many of us take for granted. What many don’t realize is, this is not a fringe subset of the population. Most of us, myself included, know someone who has faced the challenges of financial exclusion. Everyday Americans, including young people who are just starting out, new immigrants and people from diverse communities, often lack access to mainstream financial products. We discussed how traditional lending has a limited view of a consumer. Like looking through a keyhole, the lender’s understanding of the person in view is often incomplete and obstructed. However, with expanded data, technology, and advanced analytics, there is an opportunity to better understand the whole person, and as a result have a more inclusive financial system. At Experian, we have a unique ability to connect the power of traditional credit with alternative data, bringing a more holistic understanding of consumers and their behaviors. We are dedicated to leveraging our rich history in data and our expertise in technology to create the future of credit and ultimately bring financial power to everyone. The future of lending After spending two days with over 700 industry leaders from around the world, one thing is abundantly clear: much like the early days of the internet, today, we are at the cutting-edge of a technical revolution. Reflecting on my time at Reuters NEXT, I am particularly excited by the collective commitment to drive innovative, and smarter ways of working. We are only beginning to scratch the surface of how data and technology can transform financial services, and Experian is positioned to play a significant role. As we look to the future, I am excited about the ways we will create new opportunities for businesses and consumers alike.
The advertising ecosystem has seen significant transformation over the past few years, with increased privacy regulation, changes in available signals, and the rise of channels like connected TV and retail media. These changes are impacting the way that consumers interact with brands and how brands understand and continue to deliver relevant messages to consumers with precision. Experian has been helping marketers navigate these changes, and as a result, our marketing data and identity solutions underpin much of today’s advertising industry. We’re committed to empowering marketers and agencies to understand and reach their target audiences, across all channels. Today, we are excited to announce our acquisition of Audigent—a leading data and activation platform in the advertising industry. With Audigent’s combination of first-party publisher data, inventory and deep supply-side distribution relationships, publishers, big and small, can empower marketers to better understand their customers, expand the reach of their target audiences and activate those audiences across the most impactful inventory. I am excited to bring together Audigent’s supply-side network as a natural extension to our existing demand-side capabilities. Audigent’s ability to combine inventory with targeted audiences using first-party, third-party and contextual signals provides the best of all worlds, allowing marketers to deliver campaigns centered on consumer choices, preferences, and behaviors. The addition of Audigent further strengthens our strategy to be the premier independent provider of marketing data and identity, ultimately creating more relevant experiences for consumers. To learn more about Experian and Audigent, visit https://www.experian.com/marketing/ and https://audigent.com/.