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In-kind donation of IntelliView data helps businesses plan and implement consumer programs Consumers will be empowered to repay debt and increase financial literacy One of our core brand beliefs at Experian is how we are using our data and analytics to help businesses and consumers. Once you can unlock the potential of that data for those involved, everyone around you can achieve even more. We strive to make a positive impact to consumers by getting involved with different charitable organizations in communities where we live and work through our Corporate Social Responsibly program to create success. With that as our backdrop, we are proud to announce a gift in kind of our IntelliViewSM data solution to InCharge Debt Solutions, a non profit financial counseling company that helps consumers get financial access. InCharge Debt Solutions will use Experian IntelliView data in their strategic planning process to help them gain a better understanding of macro industry trends and identify services that will most benefit the people they serve. “We really appreciate the IntelliViewSM data access from Experian. If we didn’t have this access we would have to do strategic planning in a much more blind way,” said Chris Henningsen, V.P. Consumer Awareness & IT at InCharge.  “The insight IntelliView brings helps us plan and implement programs that the people we serve most need to restore and improve their financial well-being.”” “We’re happy to offer InCharge access to our Intelliview solution to enable a proactive approach in providing advice to their clients to achieve greater financial success,” said Alan Ikemura, Experian senior product manager for Intelliview. InCharge Debt Solutions is a nonprofit organization offering confidential and professional credit counseling, debt management services, bankruptcy education, housing counseling and educational initiatives since 1997. With the assistance of certified credit counselors, the organization has helped over three million people repay a staggering $3 billion in debt and provided more than 10,000 free financial literacy community workshops. The $58,000 contribution is just one of the many ways Experian supports financial literacy and unlocks the power of data to transform lives and create opportunities for consumers, businesses, and society. Learn more about how Experian’s Corporate Social Responsibly team is helping Experian make a real impact in our communities.

  I’m an Analyst for Serasa Experian’s O2C department. I first met Patricia — a fellow Experian employee — over a video call, using sign language. She had been struggling with parts of her job and wanted to learn about a new training course I was setting up through Serasa Experian’s inclusion program. You see, Patricia and I are both deaf, which can bring many challenges to our jobs. The new Excel training I’d created was aimed at helping people like us with disabilities. Patricia and I met face-to-face on the first day of training. There were 18 other students joining her, all eager to learn the formulas and tricks that would help them in their daily activities. Most of them were hearing-impaired like Patricia and I, but some were visually-impaired as well. We all sat down together to talk through the challenges we had with Excel. As I led this discussion, I used sign language for my deaf students and a “speak aloud” computer feature for those who were visually-impaired. Our goal was for everyone to learn something. We took the time to understand each participant’s unique issues with Excel and share potential solutions. Patricia shared how each week she spends hours creating a department performance report for her manager. It took a long time because she could only put the numbers in one by one. She didn’t know the formulas and functions that would speed up her process or how to depict the numbers on a chart or a graph, like her boss needed. As a group, we shared ideas of ways to make Patricia’s work more efficient. My students left the class inspired and full of new ideas they couldn’t wait to put into practice and share with their colleagues. A few weeks after the class, Patricia told me she could do her job much faster and better, giving her time to learn more sophisticated formulas to enhance her presentations. And the inspiring part was that because of the training, she had been promoted. It’s amazing to see the tangible impact my volunteer work through Experian is having for people with disabilities. I feel inspired to do more. Read more #ExperianStories from our colleagues around the world.  

I’m a Senior Director of Experian’s Decision Analytics Global Consulting Practice. That means I help banks manage their credit and fraud risk to help drive profits forward. Many of my clients are banks that need help across multiple business units, including credit cards, auto loans and mortgages. What I love about my job is how it constantly challenges me to expand my imagination of what data is capable of achieving. I’m always finding new ways to use data to keep banks’ revenue flowing, save them money, improve underwriting criteria for people seeking auto loans and help banking customers get a better rate on their mortgage. For example, I was recently approached by a major bank that needed a way to collect on delinquent credit card accounts that had previously been written off. The bank needed a way to collect on these accounts that would work within their budget and strict pricing structures while providing the maximum amount of revenue. Using data, I was able to show the bank a solution that not only improved delinquency rates on their numerous credit card accounts, but also provided a significant reduction in operational expenses. Technology has enabled us to do so much more for banks like this. I began working for Experian in the 1970s, when credit reporting was a highly manual process where clients would call us and we would read their credit report back to them over the phone. I’ve held a number of positions within the company over the years and have seen it undergo tremendous growth and change. Some things, however, never change. After having worked at Experian for 46 years, I am proud to say data still powers everything we do here. Read more #ExperianStories from our colleagues around the world.