
At Experian, we often say our people are our biggest superpower – and today, I’m thrilled to share that this belief has been recognised once again. Experian has been named one of the 2025 World’s Best Workplaces™ by Fortune and Great Place to Work® for the second year in a row.
This achievement reflects the culture we’ve built together – one that’s welcoming, inclusive, and rooted belonging. It’s a celebration of every colleague who brings their whole self to work, who lifts others up, and who powers opportunities for our clients, consumers, and communities.

We’ve made it our mission to create a workplace where everyone feels included, respected, and empowered. That’s why we’re proud to have earned top scores on the Corporate Equality Index and the Disability Equality Index, and to be recognised with the Outie Award for Workplace Excellence and Belonging.
These recognitions matter. But what matters most is how our people experience life at Experian. Whether it’s collaborating, innovating, or growing through world-class development of products, services and contributing to our communities, our culture is designed to help everyone thrive.
We’ve also made bold commitments to career development. Initiatives like Global Careers Week, the AI-driven performance coach Nadia, and the NextGen Forum – a global leadership development programme for emerging talent from across our regions – give our people the resources to take charge of their growth and build a “One Experian” mindset.
Being named one of the World’s Best Workplaces is a moment to celebrate but also a reminder to keep aiming higher. The world of work is evolving fast, and so are we. From embracing AI to enhancing our digital workplace experience, we’ll continue to push forward and listen to our people every step of the way.
Questions we will discuss:
- What does “retirement readiness” mean to you, and how can someone tell when they are financially ready to retire?
- Is there a magic number for retirement savings, and what factors should someone consider when setting a retirement goal?
- How can someone estimate their retirement expenses realistically?
- What are some common myths or misconceptions about how much money you need to retire?
- How should Gen Z, Millennials, and Gen Xers each approach retirement planning differently based on their stage of life?
- What are the biggest obstacles people face when trying to save for retirement, and how can they overcome them?
- How can you balance saving for retirement with paying off debt or supporting family today?
- What tools, calculators, or strategies can help people figure out if they’re on track for retirement?
- How can people prepare for unexpected costs or life changes that could impact their retirement plans?
- What’s one piece of advice you’d give someone just starting—or restarting—their retirement savings journey?
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Credit Chat
Stretching your Dollars: Practical Tips to Cut Costs and Save More
February 5, 2025 3-4 PM ET
- What does “retirement readiness” mean to you, and how can someone tell when they are financially ready to retire?
- Is there a magic number for retirement savings, and what factors should someone consider when setting a retirement goal?
- How can someone estimate their retirement expenses realistically?

Greater transparency in buy now, pay later activity is key to helping consumers build their credit histories and supporting responsible lending. We have members of the military right now right out of high school and there’s not a lot of experience managing their own money. They’re quickly thrust into a place where they don’t have a support system to do that. We have members of the military right now right out of high school and there’s not a lot of experience managing their own money. They’re quickly thrust into a place where they don’t have a support system to do that. We have members of the military right now right out of high school and there’s not a lot of experience managing their own money. They’re quickly thrust into a place where they don’t have a support system to do that. We have members of the military right now right out of high school and there’s not a lot of experience managing their own money. They’re quickly thrust into a place where they don’t have a support system to do that. We have members of the military right now right out of high school and there’s not a lot of experience managing their own money. They’re quickly thrust into a place where they don’t have a support system to do that.
Experian North AmericaScott Brown, Group President, Financial Services

With the New Year in full swing, it’s time to start turning thoughts to pulling together all the financial documents you’ll need to prep for tax time. A recent survey commissioned by Experian’s ProtectMyID shows that more and more consumers continue to file their taxes electronically – an estimated 81 percent of respondents plan to do so in 2015—but some are still unaware of the nature of tax-related identity theft (16 percent). Further, over half of those surveyed said that they prepare their taxes themselves (59 percent), and do so on their own home computer network – with nearly all indicating that they file from their personal desktop computer or tablet (91 percent). “Most taxpayers are now filing electronically so it’s important to know how to safely submit and save tax records, keeping personal information away from cyber thieves,” said Becky Frost, senior manager of consumer education for Experian’s ProtectMyID. Of course, another big question related to taxes is how much people anticipate they may receive back, and how they plan to spend what comes back their way from Uncle Sam. 83 percent of filers plan to receive a return of some kind, with the largest group of respondents (46 percent) saying their returns will be rolled back into either investments or a savings fund, with the next largest group (34 percent) using the funds to pay down their credit card debt. Taking that return check out for a shopping spree to kick up one’s wardrobe was a much less popular option, the leading choice for only 17 percent of those surveyed. Are you prepared to assemble your documents and submit your tax information by April 15? Learn more about how others plan to file safely—and how they plan to spend that return they plan on receiving—in the survey below. Experian ProtectMyID Tax Survey Report – January, 2015 from Experian_US This article is provided for general guidance and information. It is not intended as, nor should it be construed to be, legal, financial or other professional advice. Please consult with your attorney or financial advisor to discuss any legal or financial issues involved with credit decisions.

As many organizations look to turn data into actionable insight, a high degree of inaccurate information is limiting data insight and negatively impacting the bottom line. This is according to a new Experian Data Quality released today. On average, U.S. organizations believe 32 percent of their data is inaccurate, a 28 percent increase over last year’s figure of 25 percent. This high degree of inaccurate information causes 91 percent of respondents to believe revenue is affected by inaccurate data in terms of wasted resources, lost productivity, or wasted marketing and communications spend. This high level of inaccurate data comes despite the fact that organizations are investing in data quality. Eighty-eight percent of global companies have a data quality solution in place today and if we look ahead to the next 12 months, we see that 84 percent of companies plan to make some sort of data quality solution a priority for their business to implement for the first time or to improve upon. However, this investment is often segmented across various departments across the organization and most lack a centralized, complete data management strategy. Today we see that just one in four organizations has a sophisticated approach to data management. That lack of sophistication is driving up levels of inaccuracy and hurting the bottom line. “The cost of poor data quality is hitting home in boardrooms across the globe; most businesses, however, are perplexed because they actually are investing in data quality tools,” said Thomas Schutz, senior vice president and general manager for Experian Data Quality. “While data quality technology is certainly a requirement, many businesses have neglected to focus on staff and organizational structure. Very few organizations have appointed a centralized manager for data quality and most lack sophistication in their data management methods. Organizations need to do more than buy a new piece of software; they need to make data quality an organizational priority and put the right team in place to manage that complex effort.” The study also found that: Ninety-seven percent of U.S. companies feel driven to turn data into insight Ninety percent of U.S. companies have some sort of data quality solution in place today More companies who have enjoyed a significant increase in profits in the last 12 months manage their data quality centrally On average, U.S. respondents feel 27 percent of their revenue is wasted due to inaccurate and incomplete customer or prospect data To obtain a copy of The data quality benchmark report from Experian Data Quality, click here.

2014 was an eventful year: Republicans regained control of both the House and Senate in sweeping fashion, the European economy constricted dramatically, Russian economic sanctions brought the country to the brink of default, and China surpassed the United States as the world’s largest economy. And those are just a few of the year’s macro highlights. Yet despite this tumultuous time, the United States continued to demonstrate positive economic trends. As we look ahead, precarious global events and international uncertainties continue to raise some alarms, but domestic economic fundamentals appear strong enough to withstand external shock. In general, the U.S. economic recovery is on track to evolve into a full-fledged expansion. Business and Consumer Credit Conditions at Recovery Highs The American economy closed the 2014 books on a very different note than it started. Tough conditions last January and February had analysts, business owners and consumers questioning the economic progress of late 2013. Fortunately – with the subsiding of last year’s unusually harsh winter weather – employment, revenue, consumer spending and credit conditions all rebounded exceptionally. These events were particularly positive for small businesses in America, as witnessed by the following trends. Small business credit After years of difficulty obtaining credit, the small business credit spigot is reopening – outstanding credit balances grew by nearly 5 percent and are up 1.9 percent from a year ago. In the third quarter, small business credit conditions improved significantly, according to the Experian/Moody’s Analytics Small Business Credit Index. Nearly 12 percent fewer businesses filed for bankruptcy, and the share of credit balances being paid late fell to 8.8 percent – the lowest level ever tracked. The net share of small businesses that plan on raising employee compensation over the next three to six months is at a recovery high, and Moody’s Analytics expects the United States to reach full employment by the end of 2016. Consumer credit trends Positive consumer spending and credit trends are therefore beginning to emerge; the national average VantageScore rose two points over 2013. Some consumer highlights: Bankcards on the rise: Overall, the nation’s credit scores are up and bankcard and retail card lending is growing, according to Experian’s State of Credit report. Specifically, the number of bankcards per consumer rose 4.2 percent from 2013, and the number of retail cards rose 6.7 percent, according to Experian. Consumer comfort zone for loans is back: Consumers are increasingly becoming comfortable taking out loans to purchase big-ticket items. Use of home-equity lines of credit grew amid a resurging housing market in 2014, and delinquency rates remained steady. New loan originations throughout the year totaled $120 billion—up 27 percent from the previous year. This growth trend is expected to continue through this spring and summer’s buying season. Auto loans and higher education benefit from recovery: Car and student loans are also seeing a rise. Open auto loan balances reached an all-time high, with the majority of loans/balances in the super prime credit range. And in an analysis of student loan trends since the 2008 recession up through 2014, Experian found that student loans increased by 84 percent, surpassing home equity loans/lines of credit, credit card and automotive debt. Cross-Channel Marketing Remains Strong With the explosion of smartphones and digital tablets, marketers are seizing opportunities to reach key audiences in new ways, further strengthening America’s economy. Last year, 80 percent of marketers planned to run cross-channel marketing campaigns, and more than half planned to integrate their marketing campaigns across four or more different channels, according to Experian Marketing Services’ Digital Marketer Report. This fuels the economy by increasing the likelihood that consumers will make a purchase, as marketers can tailor offers to consumers’ specific needs. At the same time, it creates a strong need for data solutions to help marketers efficiently target their efforts. Ninety-three percent of companies have some sort of data-quality solution in place, Experian Data Quality found, but very few are calculating the return on this investment. Looking ahead, these businesses will need to calculate the return on their investments to document the economic value to their business – and we believe the outlook is strong for cross-channel marketing to continue to infuse energy into the American economy. Credit Uncertainties: Improved Housing and Consumer Spending Critical Many of 2014’s big uncertainties were resolved after the first few months of the year. Initial stagnation turned out to be the result of inclement weather, and the delay of the Affordable Care Act’s employer mandate for small businesses allowed companies more time to prepare for greater employee health costs. But domestic uncertainties remain. Given their deep roots in the U.S. economy, consumer spending and the housing market will need to continue to pick up to successfully accelerate growth throughout 2015. Small businesses depend heavily on consumer spending to operate, and while household finances are trending at recovery highs amid stronger hiring and lower unemployment, compensation and hours worked actually fell last fall. At the same time, the housing market recovery is still not broad-based, leaving the construction industry in flux and certain regions lagging in growth. In New England, the market has remained stagnant, and in Florida and Illinois, where the housing crash was disproportionately detrimental, key industries such as construction are among the worst in the country. Meanwhile, in the Mountain and Western regions, population and job growth in lucrative fields have driven a housing boom and healthy credit economy. Future Outlook Despite pockets of stagnation and global challenges, the U.S. economy is poised to see a full-fledged expansion in 2015. As the labor market tightens, employers will raise compensation, freeing up discretionary consumer spending that will prove critical to sustained economic growth. All told, expect upward trends in the economy to continue as 2015 swings into high gear. Lloyd Parker is Group President, Credit Services for Experian North America. He leads the sales and service teams for Experian’s Credit Services & Decision Analytics businesses.
2024 Best Place to Work for Disability Inclusion


