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This guest post is from Donna Freedman (@DLFreedman). Donna is a former newspaper journalist and staff writer for MSN Money and Get Rich Slowly. Currently she writes for Money Talks News and for her own website, donnafreedman.com. Bankcard lending is trending upward, according to the 2014 Experian “State of Credit” report. One in 17 consumers obtained at least one bankcard this year, compared with one in 21 people back in 2013. Consumers now carry an average of 2.18 bankcards apiece (an increase of 4.2 percent), and an average of 1.54 retail cards (a jump of 6.7 percent). In other words, credit availability is on the rise. Can we do it smarter this time? The recession left a lot of folks financially bruised. Some had their interest rates raised or their credit limits lowered. Those who couldn’t make even minimum payments were hounded by card issuers; some ultimately walked away, which sent their credit scores south. Apparently our kids were watching. The number of under-30s without credit cards rose from 9.3 percent in 2005 to 16.1 percent in 2012, as reported by The New York Times. Choosing debit over credit can keep consumers from running amok: You can’t spend what you don’t have, as opposed to the “free money!” vibe some folks get from credit cards. But debit doesn’t have the same protections as credit and, more to the point, debit doesn’t help your credit history. There’s good news on that front, too: The national VantageScore® credit score rose two points from 664 to a spooky 666. Yes, that number just begs for snarky commentary. But unlike some personal finance wonks, I happen to believe that credit is not from the devil. ‘Enormous repercussions’ Quite the contrary: I’m concerned that at least 16 percent of millennials are avoiding credit altogether. Having some plastic in your purse can make a giant difference in your life in ways that have nothing to do with shopping malls. “Your life is going to be harder and more expensive if you refuse to use credit cards,” says Liz Weston, author of “Your Credit Score, Your Money & What’s at Stake.” Responsible and sustained use of bank or retail cards has a major impact on your credit score – and a healthy credit score has “enormous repercussions for your wallet, your future and your peace of mind,” she notes. How enormous? An average of $159,464 in extra interest paid over your lifetime, according to Credit.com’s Lifetime Cost of Debt Calculator. Lenders use your credit score to determine rates for auto or mortgage loans. As noted above, a less-than-optimal score means you’ll pay more in interest – and it might keep you from borrowing at all. Potential insurers, bosses and landlords may also be looking at that three-digit number. Plenty of people think the current system is unfair because it penalizes those who choose to pay cash. But like it or not, it’s what we have to work with now. Avoiding bankcards because you resent the credit scoring system is like avoiding medical care because you think doctors make too much money. The only person you are potentially harming is yourself. “Unless you plan on writing checks for your cars, houses and tuition, you need the credit system,” says John Ulzheimer, credit expert for CreditSesame.com. ‘Credit’ doesn’t automatically mean ‘debt’ Using cash, debit cards and prepaid debit cards do nothing for your credit history. Debit cards may expose users to fraud and/or theft, especially if they shop online, notes Beverly Harzog, author of “Confessions of a Credit Junkie: Everything You Need to Know to Avoid the Mistakes I Made.” If your debit card gets hacked the thief could siphon money from your account. “This could cause a cash-flow crisis” until the bank investigates, Harzog says. Credit cards, on the other hand, “offer excellent consumer protections against fraud.” Incidentally, credit doesn’t automatically equal debt. Just as you wouldn’t overdraft with your debit, don’t overspend with a bankcard. Don’t trust yourself not to overbuy? Get a secured card – again, you can’t spend what you don’t have. Or ask to become an authorized user on a parent’s account; if you mess up, Mom or Dad can just drop you from the account. Use the card for utility bills and for everyday purchases like groceries and gasoline. Pay it off in full each month and your score will grow. (Tip: A blogger I know makes a payment every Friday, just to be on the safe side.) “The idea that credit cards are synonymous with debt needs to be smashed. People can and do use credit cards for convenience only, paying their balances in full every month,” Weston says. According to the Federal Reserve’s Survey of Consumer Finances, about 40 percent of households don’t carry balances, edging out the 35 percent that do. (One-fourth of U.S. households don’t have credit cards.) The best available tool The time to get credit and use it wisely is now, not 10 years from today when you decide you want to buy a house. “Part of a strong credit score is having well-established accounts, and you can’t get those overnight,” says Gerri Detweiler, director of consumer education for Credit.com. Wait too long and you’ll overpay, maybe wildly, for things you want or need. A low-score/no-score situation could also wind up affecting where you live or work. If nothing else, think of the opportunity cost of that $159,464 in extra interest. What could that money do for you in terms of investing, retirement planning, homeownership or helping your kids through college? Full disclosure: I am rabidly anti-debt. But I’m also rabidly against shooting yourself in the financial foot. It just makes sense to make wise use of the best tool available to strengthen your credit score. Put another way: You can use a hammer to bash your thumb, or to build something lasting. Ditto credit. It’s in the way that you use it.
Experian unveiled its fifth annual State of Credit report today, which provides a snapshot of consumers’ credit scores broken out nationally and by local market. This year’s findings show that the nation’s average VantageScore has improved by two points since last year, coming in at 666. In the city listings, Mankato, MN takes the top spot with a VantageScore of 706 and Greenwood, MS residents have the lowest score of 609 in the study. While the report gives residents of certain cities reason to celebrate their higher scores, the study isn’t meant make the lower cities sing the blues. These types of data-driven insights are meant to help consumers — to give them a reason to be interested in credit, to want to understand and improve their financial well-being, and to become a more savvy credit user and manager. The study this year not only provides the nation’s credit scores, but also touches on some trends that show lenders and borrowers may both be feeling more confident as the economy is picking up. According to the research, people are carrying more credit cards than last year — both bankcards and retail cards. The average number of bankcards per person is 2.18 and the average number of retail cards per person is 1.54. The nation’s average debt is also on the rise, coming in at $28,496 per person, which is an increase of 2.3 percent. While more cards and more debt may sound like a dangerous combination, if bills are being paid on time and the credit is being managed well, there’s nothing to be scared of … even with that national credit score of 666. To find out more about this year’s study, see the news release and visit www.livecreditsmart.com.
With Small Business Saturday quickly approaching, Experian wants to remind small business owners why it is important to have good business credit. Good credit scores – they’re not just for consumers. Businesses need them, too. According to a recent Experian survey, only 33 percent of small business owners said they were able to get the capital they need to maintain satisfactory cash flow. Good business credit can help business owners receive the funding they need, as well as help them earn more favorable terms and lower interest rates. “A business credit score is one of the first things lenders, suppliers and some customers look at before deciding to do business with a company,” said Laura DeSoto, senior vice president for Experian’s Business Information Services. “The insight that a business credit report provides, enables small business owners to take any necessary actions that will affect future growth. By spending dedicated time and resources building business credit, a company is establishing good management habits, which can help them obtain the resources they will need.” To help educate small business owners on the basics of building business credit, Experian is hosting a tweet chat on Wednesday, Nov. 19, at 12:00pm Pacific time. You can follow the conversation using #CreditChat. Small business owners can also get started monitoring the health of their business credit report at SmartBusinessReports.com, which is now mobile-friendly. Consumers are now able to order and review business credit reports from their smart phone or while at their desk. Business credit reports include pertinent data elements such as a commercial risk score, payment trends, public record information and key business facts. Other business credit management resources include: • BusinessCreditFacts.com – A source for understanding and learning about the benefits of managing business credit. Additionally, the site enables small business owners to check their business credit listing on Experian’s business credit database. • Experian.com/small-business – A Website that provides the tools and services for small business owners to monitor business credit, mitigate credit risk and manage cash flow.
Today, we stand at the forefront of a digital revolution that is reshaping the financial services industry. And, against this backdrop, financial institutions are at vastly different levels of maturity; the world’s biggest banks are managing large-scale infrastructure migrations and making significant investments in AI while regional banks and credit unions are putting plans in place for modernization strategies, and fintechs are purpose-built and cloud native. To explore this more, I recently had the privilege of attending the annual Reuters NEXT live event in New York City. The event gathers globally recognized leaders across business, finance, technology, and government to tackle some of today’s most pressing issues. On the World Stage, I joined Del Irani, a talented anchor and broadcast journalist, to discuss the future of lending and the pivotal role of data and AI in building a more inclusive financial system. Improving financial access Our discussion highlighted the lack of access to traditional financial systems, and the impact it has on nearly 100 million people in North America alone. Globally, the problem affects over one billion people. These people, who are credit invisible, unscoreable, or have subprime credit scores, are unable to secure everyday financial products that many of us take for granted. What many don’t realize is, this is not a fringe subset of the population. Most of us, myself included, know someone who has faced the challenges of financial exclusion. Everyday Americans, including young people who are just starting out, new immigrants and people from diverse communities, often lack access to mainstream financial products. We discussed how traditional lending has a limited view of a consumer. Like looking through a keyhole, the lender’s understanding of the person in view is often incomplete and obstructed. However, with expanded data, technology, and advanced analytics, there is an opportunity to better understand the whole person, and as a result have a more inclusive financial system. At Experian, we have a unique ability to connect the power of traditional credit with alternative data, bringing a more holistic understanding of consumers and their behaviors. We are dedicated to leveraging our rich history in data and our expertise in technology to create the future of credit and ultimately bring financial power to everyone. The future of lending After spending two days with over 700 industry leaders from around the world, one thing is abundantly clear: much like the early days of the internet, today, we are at the cutting-edge of a technical revolution. Reflecting on my time at Reuters NEXT, I am particularly excited by the collective commitment to drive innovative, and smarter ways of working. We are only beginning to scratch the surface of how data and technology can transform financial services, and Experian is positioned to play a significant role. As we look to the future, I am excited about the ways we will create new opportunities for businesses and consumers alike.
We believe that financial literacy leads to empowerment. That is why Experian supports initiatives and partners with community organizations to deliver financial education. We also develop products and services that give more control to consumers over their credit profile and financial health. As part of advancing our mission of Financial Power to All®, we are proud to announce we are helping more than 5,000 Hispanic individuals nationwide by relieving $10 million dollars of consumer debt. To provide families with this boost, we joined forces with ForgiveCo, a Public Benefit Corporation (PBC), to administer the acquisition and cancellation of qualifying consumer debt for the selected recipients. Beneficiaries will also receive a one-year premium Experian membership for free that offers access to their Experian credit report in English and Spanish[i], FICO® Score[ii], bilingual educational content, and other financial resources. We hope this effort helps raise awareness of the importance of financial literacy for everyone, and that Experian has resources to help individuals reach their financial dreams. To amplify the message, we collaborated with multi-platinum, award-winning singer and songwriter Prince Royce and you can see his video here. In fact, we have been making a concerted effort the last several years to evolve our educational resources and products to better support all underserved communities. Some of our other activities include the creation of the B.A.L.L. for Life initiative that connects African American and Hispanic youth with financial education, supporting scholarships for Asian Americans through the Ascend organization, providing custom resources for Out & Equal and Born This Way Foundation for the LGBTQ+ community, supporting the NextGen Innovation Lab for Disability:IN, and sponsoring credit counseling for the military community with Operation HOPE. For resources in Spanish, Experian offers a credit e-book and consumers can access a full suite of articles at the Ask Experian blog here. [i] Only Experian credit reports are available in Spanish. All other services associated with an Experian membership are available in English only. English fluency is required for full access to Experian’s products. [ii] Credit score calculated based on FICO® Score 8 model. Your lender or insurer may use a different FICO® Score than FICO® Score 8, or another type of credit score altogether. Learn more.
Amid some of the financial challenges that underserved communities experience, members across the financial services community remain committed to championing initiatives and programs that drive greater financial inclusion. In fact, collaboration has led to the inclusion of non-debt related payment information on consumers’ credit profiles, as well as digital services that make it easier to manage money. These efforts have helped to broaden access to fair and affordable financial resources for more individuals. While significant progress has been made, there is still more work to do. However, some of the misconceptions and myths about the financial services community are hindering further advancement. Debunking these myths will accelerate progress by building trust between the financial services community and consumers. Person withdrawing money from ATM contactless Myth #1: “Financial institutions have no interest in underserved consumers or credit invisibles.” The truth is, banks and credit unions want to say “yes” to more prospective borrowers, including individuals and families from underserved communities. Beyond being the right thing to do, it’s an opportunity to potentially build lifelong relationships with a relatively untapped market. A show of good faith to communities who have largely been ignored by the financial system could lead to customer loyalty that may extend to their family and friends. That’s why participants across the financial ecosystem have been proponents of including expanded data sources—such as on-time telecom, utility and video streaming service payments—on to consumer credit reports, as well as exploring other Fair Credit Reporting Act (FCRA)-regulated data sources, including payment data on short-term small dollar loans and expanded public records data. Making this data more accessible to lenders provides a more comprehensive view of a consumer’s ability and willingness to repay outstanding debt—an actionable solution to extending credit to consumers without lenders taking on additional risk. Myth #2: “There is a lack of trustworthy financial education resources.” The financial services community and affiliated organizations recognize that empowering people with financial knowledge and skillset are critical to consumers’ financial success. In fact, banks and credit unions are partnering with nonprofits and non-governmental organizations to better understand the unique challenges and opportunities within specific communities and provide relevant tools and resources. For example, Experian’s B.A.L.L. for Life (Be A Legacy Leader) program, launched in partnership with the National Urban League, serves as a catalyst for engaging with Black communities and low-income youth through live events and digital financial education. Subject matter experts, professional athletes, celebrities, and other influencers share their experiences and expertise, covering topics such as banking, credit, financial management and investing. In addition, to help people improve their financial management, Experian partners with the National Foundation for Credit Counseling (NFCC). The NFCC connects consumers with certified financial counselors to help them address various pain points, including debt management, homeownership, student loans or small business cash flow issues. Myth #3: “Underserved communities have few opportunities to build credit and enter the mainstream financial system.” People from underserved communities, as well as younger consumers and recent immigrants are often excluded from the mainstream financial system because they lack an extensive credit history. Historically, it’s created a vicious cycle; in order to get credit, you have to have credit. Fortunately, there has been a sea change in innovative solutions to address the specific needs of these populations. These include new credit scoring models and microfinancing which provide financial services to individuals who may have been excluded from traditional banking systems. In addition, by incorporating expanded data sources, such as telecom, utility and residential rental payments onto credit reports, lenders have more visibility into consumers who may have been excluded by traditional credit scoring methods.These programs help individuals and families from underserved communities establish and build a credit history that could enable loans, or the ability to rent an apartment or open their dream business. An example is Experian Boost®, a free feature that allows Experian members to contribute their history of making utility, cellphone, insurance, residential rent and video streaming service payments directly into their Experian credit profile. By incorporating nontraditional credit data like paying utility bills on time, online banking transactions, rental payments and verified income data, more people can establish a credit profile that can potentially qualify them for a loan. More Inclusion, Fewer Myths It’s encouraging that community organizations and banks are beginning to see the economic and social benefits of aligning on financial literacy and inclusion. As more initiatives come online, underserved populations will be able to establish a better financial foundation. Then, we can declare the myths to be history.