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Published: December 11, 2025 by Krishna.Nelluri@experian.com

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How Do You Transform the Lending Experience?  Digitize.  Modernize.  Remove Friction.

Globalization and technological innovation are changing the way Americans work. More and more, people are taking advantage of easy-to-use technology to take care of their day-to-day tasks, be they personal or work-related. While consumers have adapted to the new digital world and continuous progress in many aspects of their lives, their credit bureaus have been hard at work shifting and navigating to the new normal of frictionless technology tools on our personal devices that most of us are embracing. However, we have to acknowledge that even with some positive changes and advancements taking place in the lending industry, the lending process overall has not always kept pace with technology and consumer expectations, with applicants stuck pushing papers in application stages that can last almost 10 weeks. Aspirations for higher education that require a student loan, building or purchasing a home through a mortgage and realizing that next big innovative idea with a small business loan are hamstrung by a remnant of the 20th century – the paper-based loans processes. So today, Experian and Finicity are announcing a partnership that promises to transform the consumer and lender experience and bring it into the 21st century. By partnering with Finicity, we are leveraging our combined capabilities – their industry-leading 16,000 developed integrations throughout the financial services field and Experian’s Decisioning as a Service platform, to be the first credit bureau that can digitize the loan asset and income verification steps of the underwriting process for consumers and lenders. For consumers, this digital transformation of key steps of the loan underwriting process can mean increased time and money savings by helping to decrease the cost of lending. Loan approval speed can move up to 85 percent faster, taking the process from as many as 70 days to as few as 10 days. The access to faster lines of credit enables consumers to get the keys to their new home sooner and removes obstacles to opening a business. Instead of filling out, printing, photocopying and compiling document upon document, consumers need to only permission lenders to verify their income and assets. The new lending process also opens new opportunities for the millions of Americans who may be “credit invisible.” Tens of millions of Americans lack access to credit either because they haven’t ever accessed credit or have a weak credit history. Yet, most consumers have a checking and savings account, as well as other payment obligations such as rent, and utility and phone bills, which can demonstrate they are capable of repaying a loan. Finicity’s extensive integrations fill this gap by capturing alternative data, like on-time rental payments, utility bills and other non-traditional transaction information, which creates a more comprehensive picture of consumers. By looking at predictive alternative data, we are leveraging and harnessing the power of data to help underserved populations, including millennials, minorities and immigrants build their futures by accessing credit to start a business, obtain a mortgage or finance higher-education pursuits. What does this mean for lenders? It means providing customers with a better experience throughout the underwriting process and significantly reducing the risk of fraud with up-to-date, accurate information. In addition, Finicity is in a final pilot testing review to obtain Day 1 Certainty by Fannie Mae. With Day 1 Certainty, lenders can validate loan application data including income and assets upfront. The results are freedom from representations and warranties, more efficient risk management and a streamlined process. At Experian, we take charge of powering opportunities seriously. We take pride – but don’t rest on our laurels – in that we’re the industry leader in technological innovation to reduce pain points for consumers and build better products for our clients. We don’t innovate for innovation’s sake. Rather, we seek to leverage technology to help more people access better tomorrows. This partnership and the product stand to benefit millions people by facilitating access to credit for the first time for many. For all consumers, it will reduce the burden the formerly burdensome loan underwriting process – and speed the approval times. For lenders, we’re reducing occurrences of fraud and allowing them to more appropriately price risk. We’re continuing to lead by digitizing the credit bureau, and undoubtedly, this announcement will be joined by other announcements that we will be making in the near term. Revolutionizing the Home-Buying Journey Introducing Income & Asset Verification

Mar 20,2017 by Alex Lintner

Helping Hospitals Prevent Medical Identity Theft to Protect Patients from Fraud

I’m a Senior Vice President of Sales, responsible for leading Experian Health’s teams as they assist hospitals, physicians, labs and pharmacies across the U.S. We provide technology for providers and patients to help keep the costs and payment processing component of healthcare easy and transparent. The part of my work I am most passionate about, however, is our efforts to decrease identity theft in healthcare. Medical identity theft is one of the fastest growing areas of identity fraud in the world. With everything moving online at a fast pace, health care providers may not always keep up with the protections needed with new technologies. Unfortunately, that means hackers can sometimes acquire a patient’s personal information – name, Social Security number, health insurance number – to illegally obtain medical services or devices, insurance reimbursements or prescription drugs. One of the biggest issues with this type of fraud is that it leaves its victims with little to no recourse for recovery. They often experience financial repercussions and discover that faulty information has been added to their personal medical files as a result. To address this issue, my team and I partnered with Experian’s Decision Analytics team to create a new tool that protects patients’ online portals in much the same way that banks have protected their online clients for years. Additionally, our team is the in process of launching a Universal Identity Matching solution – a unique PIN which acts like the Social Security Number for your health care information. As more health care companies begin to adopt it, this PIN will be the one thing you will need to carry with you, as it will be your unique identifier for all your health care experiences. A lot of processes in hospitals today are still manual, but I want to change that. I want to automate systems so hospital staff can focus on where they are most needed. I am proud to work at a company that’s at the forefront of solving the major problems in healthcare IT. Being able to provide technological solutions in an industry where you can directly see the benefit is both personally and professionally rewarding. Read more #ExperianStories from our colleagues around the world.

Mar 18,2017 by

Experian donation to InCharge Debt Solutions helps consumer financial challenges

In-kind donation of IntelliView data helps businesses plan and implement consumer programs Consumers will be empowered to repay debt and increase financial literacy One of our core brand beliefs at Experian is how we are using our data and analytics to help businesses and consumers. Once you can unlock the potential of that data for those involved, everyone around you can achieve even more. We strive to make a positive impact to consumers by getting involved with different charitable organizations in communities where we live and work through our Corporate Social Responsibly program to create success. With that as our backdrop, we are proud to announce a gift in kind of our IntelliViewSM data solution to InCharge Debt Solutions, a non profit financial counseling company that helps consumers get financial access. InCharge Debt Solutions will use Experian IntelliView data in their strategic planning process to help them gain a better understanding of macro industry trends and identify services that will most benefit the people they serve. “We really appreciate the IntelliViewSM data access from Experian. If we didn’t have this access we would have to do strategic planning in a much more blind way,” said Chris Henningsen, V.P. Consumer Awareness & IT at InCharge.  “The insight IntelliView brings helps us plan and implement programs that the people we serve most need to restore and improve their financial well-being.”” “We’re happy to offer InCharge access to our Intelliview solution to enable a proactive approach in providing advice to their clients to achieve greater financial success,” said Alan Ikemura, Experian senior product manager for Intelliview. InCharge Debt Solutions is a nonprofit organization offering confidential and professional credit counseling, debt management services, bankruptcy education, housing counseling and educational initiatives since 1997. With the assistance of certified credit counselors, the organization has helped over three million people repay a staggering $3 billion in debt and provided more than 10,000 free financial literacy community workshops. The $58,000 contribution is just one of the many ways Experian supports financial literacy and unlocks the power of data to transform lives and create opportunities for consumers, businesses, and society. Learn more about how Experian’s Corporate Social Responsibly team is helping Experian make a real impact in our communities.

Mar 16,2017 by

Experian Assistant Leading the Way in Financial Services: Wins Big Innovation Award

Experian’s groundbreaking generative AI-powered tool, Experian Assistant, has earned the prestigious 2025 BIG Innovation Award in the Products for Financial Services category. This recognition underscores Experian’s commitment to pushing the boundaries of innovation by helping businesses achieve success and enhancing consumer experiences. The BIG Innovation Awards, celebrated since 2011, honor organizations and solutions that redefine excellence through creativity and measurable impact. Experian Assistant was recognized for transforming how financial institutions approach data and analytics, enabling faster, smarter decision-making that enhances customer experiences and operational efficiency. Redefining Financial Services Integrated with the Experian Ascend Platform™, Experian Assistant functions as a 24/7 data expert, enabling financial institutions to optimize their credit and fraud models with ease. Using natural language processing (NLP), the virtual assistant guides users providing insights, recommendations and coding assistance. The impact is transformative: Experian Assistant cuts model-development timelines from months to just days— and even hours in some cases. By helping users analyze credit and fraud data, adjust model attributes and streamline workflows, it empowers organizations to innovate faster and make data-driven decisions with confidence. Powered by agentic AI technology, Experian Assistant reimagines how data scientists and analysts approach their work. It accelerates insights, fosters collaboration and empowers businesses to deliver exceptional customer experiences while reducing the time and resources needed to bring new initiatives to market. Driving Results Across Industries While tailored for financial services, Experian Assistant’s capabilities extend across industries. Businesses can leverage its tools for data exploration, model deployment, performance monitoring and faster time-to-market for new offerings. With Experian Assistant, users gain a powerful edge in scoring more consumers, optimizing processes and enhancing overall customer satisfaction. Recognized Excellence The 2025 BIG Innovation Awards spotlight trailblazers evaluated on creativity, impact and results by seasoned business leaders. This accolade solidifies Experian Assistant’s position as a game-changing solution in financial services and beyond.

Jan 30,2025 by Editor

Experian Earns Top Score in Human Rights Campaign Foundation’s 2025 Corporate Equality Index

We are thrilled that for the sixth consecutive year, Experian has earned a score of 100 on the Human Rights Campaign Foundation’s (HRCF) 2025 Corporate Equality Index (CEI). This recognition underscores our commitment to LGBTQ+ workplace equality. We are honored to join the ranks of 765 U.S. businesses that have been awarded the HRCF’s Equality 100 Award, celebrating our leadership in fostering an inclusive workplace. Experian’s dedication to supporting the LGBTQ+ community is reflected in several key initiatives: Name Change Process: We have a process for transgender and non-binary consumers to update their names on credit reports, ensuring their identities are accurately represented. LGBTQ+ Allyship 101 Training: This new training program is available to all Experian employees, promoting allyship and understanding within our workforce. Pride ERG Parenting Committee: Launched to support parents, grandparents and guardians of LGBTQ+ individuals, this committee provides valuable resources and community. Transgender Resource Guide: This guide supports employees who are transitioning at work, offering education and resources for colleagues and managers. Partnerships: We collaborate with organizations such as Out & Equal, GenderCool, The Trevor Project and Born This Way Foundation’s Channel Kindness to provide financial health, mental health and other resources to empower both our internal and external communities. At Experian, we are proud to be part of this movement towards greater equality and inclusion. We remain dedicated to fostering a workplace where every employee feels respected, valued and empowered to bring their authentic selves to work. Learn more about how we drive social impact in English, Portuguese and Spanish.

Jan 17,2025 by Michele Bodda, Aaron Ricci

Celebrating 12 Years as a Top Workplace: What Makes Experian Exceptional

Achieving Top Workplace recognition for 12 consecutive years is no small feat, yet Experian North America has done just that. Named a Top Workplace by the Orange County Register once again, this milestone reflects not just policies or benefits but what truly makes Experian exceptional: our people. As Hiq Lee, Chief People Officer at Experian North America, notes, this honor is a testament to the remarkable contributions of our team. Experian’s employees shape an environment where innovation, inclusivity, and purpose thrive. More Than Work What sets Experian apart is our engagement with the world and community. Through initiatives like the Experian Volunteer Leadership Network and partnerships with organizations such as the Octane Foundation for Innovation and the Hispanic Chamber of Commerce of Orange County Education Foundation, our impact extends beyond the workplace. In 2024, we earned additional recognitions, including being named one of the World’s Best Workplaces™ by Fortune and Great Place to Work®. We were also recognized as one of the Best Workplaces for Parents, Millennials, and in Technology. The Secret to Success Our success lies in focusing on people. Experian is a place where careers are built, ideas are encouraged, and employees feel valued. Initiatives such as, Employee Resource Groups foster belonging, Mental Health First Aiders provide support, and technology hackathons inspire creativity. Innovation at the Core Innovation continues to drive our success. By leveraging technologies like artificial intelligence and machine learning, we are redefining decision-making and fraud prevention. This commitment to innovation empowers businesses and consumers worldwide, aligning with our mission to promote financial inclusivity. Looking Ahead For Experian, being a Top Workplace for more than a decade isn’t a finish line—it’s a springboard. With an ongoing commitment to our employees and communities, we continue to evolve, creating better experiences for our team, clients, and the world.

Dec 20,2024 by Editor

Krishna Nelluri

Web Developer

With a passion for crafting seamless digital experiences and a keen eye for front-end development, Krishna brings practical insights and hands-on expertise to every post. Whether exploring new frameworks or optimizing performance, his writing reflects a commitment to clean code and user-centric design.