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Published: December 11, 2025 by Krishna.Nelluri@experian.com

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Experian Honors Martin Luther King, Jr. with Region-wide Day of Service

Dr. Martin Luther King, Jr. spoke often about “the beloved community.” To be of service to all and unite us in the act of giving back. This encapsulates what Experian stands for: to create a better tomorrow for all. We’re proud that today, across Experian North America, our teammates will be participating in volunteer opportunities in-person and virtually to address needs in their communities; everything from career development, recording audio books for children, and creating Martin Luther King, Jr. fact cards in braille. One project that we’re particularly looking forward to is helping to design free budget templates for consumers in underserved communities. Financial literacy and equitable access to financial tools and resources lead to economic empowerment. We’ve been able to bring our message to live events like the National Urban League, and support young athletes and their families at the Allen Iverson Roundball Classic as its exclusive financial literacy partner. To further our support of Dr. King’s mission, Experian has also made a donation to the King Center for Non-violent Social Change. We’re proud Experian supports today’s National Day of Service and hope you’re able to make an impact in your communities on this day, and every day.

Jan 16,2023 by Chris Rose, Victoria Crain

Experian and Actress-Singer Coco Jones Launch “In My Bag” Financial Health Video Series

There are topics that can be hard to talk about in general conversation. Money and how best to achieve financial health shouldn’t be one of those. That’s why we’re excited to announce our newest United for Financial Health partner, singer-actress Coco Jones. She may play a rich social media influencer on the hit show “Bel-Air” (Peacock), but her approach to her financial health is thoughtful, personal and relatable. She and content creator Freddie Ransome have launched their new video series with Experian, In My Bag, sharing how they manage balancing gift giving with financial health. The money series will give viewers a peek into their lives as they talk about the money strategies and resources that work for them. Coco has a passion for financial health and financial security. She is very transparent about telling her own story, and helping people thrive on financial health journey. By sharing her ideas and personal approach in a fun way, she gets others excited about their own journey. We hope watching the conversations on In My Bag spark real conversations with your friends and family about financial wellness. Check out the first episode of In My Bag on Coco’s TikTok, Twitter and Instagram and Freddie’s TikTok, Twitter and Instagram. #IMBExperian

Dec 14,2022 by Abigail Lovell

Serasa Experian Helps Millions of Brazilians Manage Debt through its 2022 “Feirão Serasa Limpa Nome”

In a country with more than 68 million people in default, equivalent to a third of the total population, Serasa is holding the biggest debt negotiation event in the history of Brazil. Considered an important part of the credit calendar in the country, especially for defaulters who in Brazil form a universe equivalent to the total population of the United Kingdom or France, the Feirão Serasa Limpa Nome (Clean Name Fair in English) is consolidated as one of the main events in Brazil. What is Feirão Limpa Nome? Feirão Limpa Nome is an event held annually by Serasa and is part of the actions of the largest online debt marketplace in Brazil, Serasa Limpa Nome. The marketplace is a free service that connects more than 200 companies in Brazil with more than 70 million consumers who seek to negotiate their debts in a simple and fast way, without having to leave home and with special conditions (up to 90%), such as discounts and installments. Last year, Serasa Limpa Nome brokered more than 32 million deals, an average of 88,000 per day, 61 per minute. In November, Serasa Limpa Nome promoted the Debt Fair, an online event with discounts of up to 99%. It’s like a “Black Friday” for debts. It also had, for 5 days, a physical event with tents in the main Brazilian cities to help non digitalized people pay their debts. As Experian's Chief Financial Officer Lloyd Pitchford put it: "Limpa Nome is there to help people resolve historic debts, and it’s so humbling to see when we hold our credit fairs, the hundreds and hundreds of thousands of people come out to meet with Experian to try and resolve those debts in a way that’s supportable for them but also meets the needs of their creditors." The records and innovations of the 2022 edition With negotiations through Serasa's digital channels taking place in November December , the 28th edition of the event has provided approximately 5.5 million so far. The goal is to achieve 7 million deals by the end of the event, thus closing the largest of all editions ever held. The goal is to surpass the 2021 Fair, which granted more than BRL 10 billion in discounts, enabled 5.8 million deals and benefited 4 million people. The numbers of the Feirão 2022 will be record-setting.  We had a record number of participating companies – 267 – including banks, securitization companies (companies that buy debts), finance companies, retail, telecommunications companies, universities, and others. The number of partner companies are growing even more throughout the event. For the first time, Serasa made it possible to renegotiate basic debts, such as energy and solid waste tax. This year it was still a small offer, but already symbolic for what this debt segment represents in Brazil (27% of the total). The volume of offers available is estimated at more than 250 million, with average discounts of 70%. For the first time, Feirão Limpa Nome allowed payment with Pix, currently the main means of instant electronic payment in the country. Payments with Pix allowed, also for the first time, Serasa to offer the possibility of instantly writing off the negative debt – that is, the indebted person could have their name immediately removed from the credit bureaus, not having to wait longer for up to five business days, as provided by Brazilian legislation. For the first time, we made available the “Extrato Serasa” (Serasa Statement), a document in which consumers can prove that they no longer have debts in the company's register. Volunteers and emotion Feirão Limpa Nome is only possible because Experian had an impressive mobilization of its employees and contractors. In addition to these, there was an army of more than 400 volunteers from all over Experian Brazil, who enlisted for the purpose of contributing to a better country. The numbers were impressive and the final economic results were significant, but the most important are the stories of simple people that mark the days of physical fair. There were thousands of cases where users cried after the negotiation was done. They cried with relief at the end of a sacrifice and the resumption of a healthier economic life. Consumers who benefit from this This was the case, in the last fair, of Vagner da Silva, who managed to resolve a pending issue that had plagued him for 21 years, when his two children were born and he had to resort to overdraft and a bank loan. He left the Feirão Serasa Limpa Nome, in São Paulo, with a sense of relief. “For half my life my family and I suffered from this drama, a real knife to the head,” said Vagner, now 42. “Finally, we are free of this burden, we have a clean name”. On the same occasion, the seamstress Terezinha de Jesus cried after getting a 90% discount and paying off a debt made by her ex-husband, in her document, when buying wheels for her car in the early 2000s. “My family likes the right things and I want, when God calls me, to be free, with my suitcase packed”, she told the main Brazilian News Portal, Grupo Globo's G1, in a report that touched thousands of readers. What’s next We continue our journey to help consuemrs all over the world, and here in Brazil.  Feirão Limpa Nome is just one of many programs Experian manages in the countries where it operates.  For more information on ways we are working to help consumers, please visit our United for Financial Health page here.

Dec 12,2022 by Editor

Experian Assistant Leading the Way in Financial Services: Wins Big Innovation Award

Experian’s groundbreaking generative AI-powered tool, Experian Assistant, has earned the prestigious 2025 BIG Innovation Award in the Products for Financial Services category. This recognition underscores Experian’s commitment to pushing the boundaries of innovation by helping businesses achieve success and enhancing consumer experiences. The BIG Innovation Awards, celebrated since 2011, honor organizations and solutions that redefine excellence through creativity and measurable impact. Experian Assistant was recognized for transforming how financial institutions approach data and analytics, enabling faster, smarter decision-making that enhances customer experiences and operational efficiency. Redefining Financial Services Integrated with the Experian Ascend Platform™, Experian Assistant functions as a 24/7 data expert, enabling financial institutions to optimize their credit and fraud models with ease. Using natural language processing (NLP), the virtual assistant guides users providing insights, recommendations and coding assistance. The impact is transformative: Experian Assistant cuts model-development timelines from months to just days— and even hours in some cases. By helping users analyze credit and fraud data, adjust model attributes and streamline workflows, it empowers organizations to innovate faster and make data-driven decisions with confidence. Powered by agentic AI technology, Experian Assistant reimagines how data scientists and analysts approach their work. It accelerates insights, fosters collaboration and empowers businesses to deliver exceptional customer experiences while reducing the time and resources needed to bring new initiatives to market. Driving Results Across Industries While tailored for financial services, Experian Assistant’s capabilities extend across industries. Businesses can leverage its tools for data exploration, model deployment, performance monitoring and faster time-to-market for new offerings. With Experian Assistant, users gain a powerful edge in scoring more consumers, optimizing processes and enhancing overall customer satisfaction. Recognized Excellence The 2025 BIG Innovation Awards spotlight trailblazers evaluated on creativity, impact and results by seasoned business leaders. This accolade solidifies Experian Assistant’s position as a game-changing solution in financial services and beyond.

Jan 30,2025 by Editor

Experian Earns Top Score in Human Rights Campaign Foundation’s 2025 Corporate Equality Index

We are thrilled that for the sixth consecutive year, Experian has earned a score of 100 on the Human Rights Campaign Foundation’s (HRCF) 2025 Corporate Equality Index (CEI). This recognition underscores our commitment to LGBTQ+ workplace equality. We are honored to join the ranks of 765 U.S. businesses that have been awarded the HRCF’s Equality 100 Award, celebrating our leadership in fostering an inclusive workplace. Experian’s dedication to supporting the LGBTQ+ community is reflected in several key initiatives: Name Change Process: We have a process for transgender and non-binary consumers to update their names on credit reports, ensuring their identities are accurately represented. LGBTQ+ Allyship 101 Training: This new training program is available to all Experian employees, promoting allyship and understanding within our workforce. Pride ERG Parenting Committee: Launched to support parents, grandparents and guardians of LGBTQ+ individuals, this committee provides valuable resources and community. Transgender Resource Guide: This guide supports employees who are transitioning at work, offering education and resources for colleagues and managers. Partnerships: We collaborate with organizations such as Out & Equal, GenderCool, The Trevor Project and Born This Way Foundation’s Channel Kindness to provide financial health, mental health and other resources to empower both our internal and external communities. At Experian, we are proud to be part of this movement towards greater equality and inclusion. We remain dedicated to fostering a workplace where every employee feels respected, valued and empowered to bring their authentic selves to work. Learn more about how we drive social impact in English, Portuguese and Spanish.

Jan 17,2025 by Michele Bodda, Aaron Ricci

Celebrating 12 Years as a Top Workplace: What Makes Experian Exceptional

Achieving Top Workplace recognition for 12 consecutive years is no small feat, yet Experian North America has done just that. Named a Top Workplace by the Orange County Register once again, this milestone reflects not just policies or benefits but what truly makes Experian exceptional: our people. As Hiq Lee, Chief People Officer at Experian North America, notes, this honor is a testament to the remarkable contributions of our team. Experian’s employees shape an environment where innovation, inclusivity, and purpose thrive. More Than Work What sets Experian apart is our engagement with the world and community. Through initiatives like the Experian Volunteer Leadership Network and partnerships with organizations such as the Octane Foundation for Innovation and the Hispanic Chamber of Commerce of Orange County Education Foundation, our impact extends beyond the workplace. In 2024, we earned additional recognitions, including being named one of the World’s Best Workplaces™ by Fortune and Great Place to Work®. We were also recognized as one of the Best Workplaces for Parents, Millennials, and in Technology. The Secret to Success Our success lies in focusing on people. Experian is a place where careers are built, ideas are encouraged, and employees feel valued. Initiatives such as, Employee Resource Groups foster belonging, Mental Health First Aiders provide support, and technology hackathons inspire creativity. Innovation at the Core Innovation continues to drive our success. By leveraging technologies like artificial intelligence and machine learning, we are redefining decision-making and fraud prevention. This commitment to innovation empowers businesses and consumers worldwide, aligning with our mission to promote financial inclusivity. Looking Ahead For Experian, being a Top Workplace for more than a decade isn’t a finish line—it’s a springboard. With an ongoing commitment to our employees and communities, we continue to evolve, creating better experiences for our team, clients, and the world.

Dec 20,2024 by Editor

Krishna Nelluri

Web Developer

With a passion for crafting seamless digital experiences and a keen eye for front-end development, Krishna brings practical insights and hands-on expertise to every post. Whether exploring new frameworks or optimizing performance, his writing reflects a commitment to clean code and user-centric design.