Greater transparency in buy now, pay later activity is key to helping consumers build their credit histories and supporting responsible lending.
Experian North AmericaScott Brown, Group President, Financial Services
Affirm plans to report all pay-over-time loan products issued from April 1, 2025, and beyond, including Pay-in-4. The move will help drive greater transparency into the buy now, pay later market while helping consumers build their credit histories over time.
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Today, we stand at the forefront of a digital revolution that is reshaping the financial services industry. And, against this backdrop, financial institutions are at vastly different levels of maturity; the world’s biggest banks are managing large-scale infrastructure migrations and making significant investments in AI while regional banks and credit unions are putting plans in place for modernization strategies, and fintechs are purpose-built and cloud native. To explore this more, I recently had the privilege of attending the annual Reuters NEXT live event in New York City. The event gathers globally recognized leaders across business, finance, technology, and government to tackle some of today’s most pressing issues. On the World Stage, I joined Del Irani, a talented anchor and broadcast journalist, to discuss the future of lending and the pivotal role of data and AI in building a more inclusive financial system. Improving financial access Our discussion highlighted the lack of access to traditional financial systems, and the impact it has on nearly 100 million people in North America alone. Globally, the problem affects over one billion people. These people, who are credit invisible, unscoreable, or have subprime credit scores, are unable to secure everyday financial products that many of us take for granted. What many don’t realize is, this is not a fringe subset of the population. Most of us, myself included, know someone who has faced the challenges of financial exclusion. Everyday Americans, including young people who are just starting out, new immigrants and people from diverse communities, often lack access to mainstream financial products. We discussed how traditional lending has a limited view of a consumer. Like looking through a keyhole, the lender’s understanding of the person in view is often incomplete and obstructed. However, with expanded data, technology, and advanced analytics, there is an opportunity to better understand the whole person, and as a result have a more inclusive financial system. At Experian, we have a unique ability to connect the power of traditional credit with alternative data, bringing a more holistic understanding of consumers and their behaviors. We are dedicated to leveraging our rich history in data and our expertise in technology to create the future of credit and ultimately bring financial power to everyone. The future of lending After spending two days with over 700 industry leaders from around the world, one thing is abundantly clear: much like the early days of the internet, today, we are at the cutting-edge of a technical revolution. Reflecting on my time at Reuters NEXT, I am particularly excited by the collective commitment to drive innovative, and smarter ways of working. We are only beginning to scratch the surface of how data and technology can transform financial services, and Experian is positioned to play a significant role. As we look to the future, I am excited about the ways we will create new opportunities for businesses and consumers alike.
The advertising ecosystem has seen significant transformation over the past few years, with increased privacy regulation, changes in available signals, and the rise of channels like connected TV and retail media. These changes are impacting the way that consumers interact with brands and how brands understand and continue to deliver relevant messages to consumers with precision. Experian has been helping marketers navigate these changes, and as a result, our marketing data and identity solutions underpin much of today’s advertising industry. We’re committed to empowering marketers and agencies to understand and reach their target audiences, across all channels. Today, we are excited to announce our acquisition of Audigent—a leading data and activation platform in the advertising industry. With Audigent’s combination of first-party publisher data, inventory and deep supply-side distribution relationships, publishers, big and small, can empower marketers to better understand their customers, expand the reach of their target audiences and activate those audiences across the most impactful inventory. I am excited to bring together Audigent’s supply-side network as a natural extension to our existing demand-side capabilities. Audigent’s ability to combine inventory with targeted audiences using first-party, third-party and contextual signals provides the best of all worlds, allowing marketers to deliver campaigns centered on consumer choices, preferences, and behaviors. The addition of Audigent further strengthens our strategy to be the premier independent provider of marketing data and identity, ultimately creating more relevant experiences for consumers. To learn more about Experian and Audigent, visit https://www.experian.com/marketing/ and https://audigent.com/.
In the personal finance world, credit is one of the hottest topics to talk about and there are many resources available to consumers. To further empower consumers to take a more active role in managing their credit, Experian provides a number of solid consumer education programs. As a positive extension to those, in 2011 we developed Experian Credit Educator, a consumer-education service that offers personalized, live, one-on-one, telephone-based credit education sessions to consumers and customers of Experian’s clients. Experian recently announced that we’ve added new features to this service in order to give consumers insights into specific actions which may produce an improvement to their credit score. Participants will now receive a longer session with an Experian Credit Educator agent, score simulations providing specific examples of actions that may improve their credit score and more resources to assist in understanding their credit profile. With this enhancement, the Experian Credit Educator agents are able to answer consumers’ questions as they relate to their personal VantageScore® credit score and provide insight into how specific actions can affect the score, such as: “Is there anything I can do today that may improve my score?” “I have $500 to put towards my debt – what’s the best way to distribute that to improve my score?” “I want to prioritize paying down my debt, what actions could produce an increase in my score by five points?” An Experian Credit Educator session costs $39.95 and includes: An approximately 35-minute, one-on-one, dynamic phone session with a trained Experian Credit Educator Agent A detailed walk-through and a copy of a personalized Experian credit report A VantageScore with an explanation of score factors and benchmark scores for each participant’s city, state, and region within the United States Score simulations providing specific examples of actions that may improve the consumer’s score Links to online resources for credit management and life events information Consumers who want to take the next step in improving their finances can visit Experian.com/CreditEducator or call 1 877 903 1009 to initiate a personalized education session.
Today I’ve been reading sensational and very misleading headlines saying things like “Experian Sold Consumer Data to ID Theft Service” and “Experian Duped into Selling Social Security Nos.” Let me share with you the actual – and factual – events that led to the investigation and subsequent arrest of the suspect in the case surrounding Court Ventures and US Info Search. The suspect in this case obtained access to US Info Search data through Court Ventures prior to the time Experian acquired the company. To be clear, no Experian database was accessed. Experian acquired Court Ventures in March, 2012 because of its national public records database. After the acquisition, the US Secret Service notified Experian that Court Ventures had been and was reselling data from US Info Search to a third party that the US Secret Service was investigating as possibly engaged in illegal activity. Following the notice by the US Secret Service, Experian discontinued reselling US Info Search data and worked closely and in full cooperation with law enforcement to bring Vietnamese national Hieu Minh Ngo, the alleged perpetrator, to justice. Because of the ongoing federal investigation, we are not free to say anything further at this time.
This guest post is from Rod Ebrahimi, CEO of ReadyForZero At ReadyForZero, our focus has always been on helping people pay off debt and take control of their finances so they can begin building wealth. It’s a mission that has inspired us since our very first user. We started out very small, when I helped my girlfriend make a spreadsheet to organize her student loans. After that, my co-founder Ignacio Thayer and I realized that many of our friends and loved ones had debt. We decided it was our challenge to create a tool that would help them. Focusing on this mission has helped us create the best debt management tool in the industry. Our users are regular people all across the U.S. who are tired of being burdened by their debt and ready to become debt free. Many of our users have expressed interest in being able to monitor their improving credit score as they gradually pay down debt. This is one of the main reasons why we are very excited to now feature the VantageScore 3.0 as an important part of our debt management tool. As a new, integral part of ReadyForZero, the VantageScore will help people better understand their current financial standing and learn how their credit affects many other aspects of their financial life. With the VantageScore, ReadyForZero becomes the first site that combines credit information, real-time account data, bill payments and personalized financial offerings to reduce debt and build wealth. This combination and the fact that our tool is accessible from anywhere via our mobile app demonstrate the powerful momentum our team has created. We strive to be the most actionable, intuitive, and reputable resource for regular Americans to take control of their financial destiny. Now that we’re able to show users their VantageScore through our new partnership with Experian, we’re getting lots of positive feedback. For example, Michael DiCillo, a ReadyForZero user from Ohio said, “the addition of my VantageScore credit score provides me with greater control over my financial health.” We’re overjoyed that ReadyForZero’s debt reduction tool will provide a 360-degree view of a person’s finances so that an individual can make informed decisions about how to accomplish specific goals like paying off debt, improving credit, and building wealth. No matter what their credit score may be, having the ability to see the VantageScore will help ReadyForZero users stay motivated and informed on a monthly basis. Just as ReadyForZero’s debt repayment graphs and personalized reminders inspire people to make more progress paying off debt, the VantageScore and accompanying credit score graph will serve as inspiration for continuing to stay on track. Since the VantageScore model is easy to understand and includes an explanation of not only a person’s credit score but also the factors that affect the score, it will provide a unique value to our users. We want everyone to be able to see credit scores as more than an abstract number and to know why their credit score increases, decreases, or remains at its current level. Education is a big part of our mission — we have become recognized as an authoritative voice on finance and have recently launched resource centers focused on topics like Mortgages, Credit Scores, and Relationships and Money, which are intended to give people the kind of trustworthy information they need when getting serious about pursuing their financial goals. Moving forward, all of us at ReadyForZero will continue to focus on helping people pay off debt and take control of their finances. Our partnership with Experian and the inclusion of the VantageScore in our debt reduction tool will be a big part of that.
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