Corporate Responsibility

  I’m a Regional Sales Strategy Director for Experian in France. While Experian provides grants for entrepreneurs, we are always looking for ways to support new businesses beyond financial support. I had discovered an avenue for employees to volunteer as coaches to train budding entrepreneurs, so I brought the opportunity to Experian’s attention. Eight colleagues and I ended up bringing together entrepreneurs from the Ainée Business Incubator and a charity supporting young entrepreneurs from low-income areas in Paris for a day-long workshop in our Experian Paris office. The workshop was focused on helping entrepreneurs build elevator pitches, digital marketing plans and data protection strategies. I was running the elevator pitch session when I met an entrepreneur named Jocelyne. She wanted to set up a business importing Jamaican fruit and vegetables to the top restaurants in Paris. During the session, I coached Jocelyne and her peers through the basics of an elevator pitch, giving them opportunities to practice together in pairs before presenting to the group. Jocelyne had never given a pitch before, but she did an amazing job. She decided to pretend she was pitching Alain Ducasse – one of the big three Michelin star chefs in Paris. She talked as though he was in the room, which brought her pitch to life. She made her business sound so tasty, I was hungry myself by the end. Jocelyne had been quiet at the start of the workshop, but after giving that pitch, you could see this fresh sense of confidence in her as a new light came into her eyes. By helping one entrepreneur in Paris nail her business pitch, I got to help inspire a small amount of confidence to help Jocelyne turn her business dream into a reality. It was amazing and touching to see that kind of transformation. Read more #ExperianStories from our colleagues around the world.  

Working in partnership with British charity, the National Literacy Trust, Experian has helped to analyze literacy levels across England. The study reveals that 86% of English parliamentary constituencies contain at least one area with serious literacy issues. By using our socio-demographic classification system, Mosaic, and harnessing The National Literacy Trust’s expertise, we have been able to create a literacy vulnerability score to measure the reading abilities of each region. The data illustrates the need to move away from nation-wide strategies to tackle literacy problems and move to more targeted local solutions. Although there are clear hot spots, the report found that literacy vulnerability is not restricted to regions with low income or social deprivation. The National Literacy Trust has shared the report with British Members of Parliament with an aim to help them better understand and respond to the specific literacy challenges in their constituency. Key highlights from the report: The constituency with the greatest literacy problems is Middlesbrough, closely followed by Barking in London Literacy issues are intensely localised Inner cities and their surrounding areas dominate the list of locations with a need for the greatest literacy support Continue to read more details from the report.  

Portuguese Translation I’m a Marketing Analyst in Serasa Experian’s Data Strategy and Management department. While my day job is to help businesses create user-friendly digital experiences online, the role I’m most passionate about is a project I’m implementing that will use interactive games to help people take better control of their finances. Earlier this year, I learned about One Young World – a summit in Ottawa, Canada where delegates from around the world share solutions for pressing global issues, including financial education. To be selected as one of five ambassadors to this event from Experian, I had to pitch a project idea that would provide financial education to Brazilian citizens. My idea was to transform Experian’s existing educational website and mobile app into a game, to make financial education more interactive and engaging. I envisioned incentivizing customers to better understand their finances by offering them product discounts in exchange for high scores in games. Each game would teach people different skills on how to control their finances – like budgeting – or improve their credit score. Experian loved the idea so much that they not only selected me as one of their ambassadors for One Young World, but also chose to implement the idea for our customers. Within the next 12 months, my project will be implemented, providing financial education to countless Brazilian men and women who are struggling to clear their debts and manage their budgets. I attended the One Young World summit in the fall, which furthered my desire to continuously provide better financial education for the people in my country. I want everyone to feel empowered when they think about their finances. It’s important for people to be able to recover their dignity and clear their name if they had a poor credit background. And I’m happy to do my part to give people better access to the credit they need to improve their lives and the lives of their families. Read more #ExperianStories from our colleagues around the world.

I am a Senior Business Analyst in Experian’s office in Bulgaria. When refugee camps in my country first began filling up with Syrian refugees, I went to help as a volunteer. Since Experian had helped with similar initiatives for those in poverty in Bulgaria, I thought it would be a good idea to volunteer so I could inform other Experian employees of ways they could volunteer in the future. And now I can see that happening, as Experian is about to embark on a new volunteer project as a result. When I first stepped into the refugee camp as part of my own volunteer efforts, it was evening and nearly winter. I came with two volunteers, each carrying bags of clothes and food. No one can really prepare you for the conditions you witness in the camp, and they’re difficult to describe, too. Families had staked claims in small spaces by hanging up curtains, and while some families had the luxury of a bed made from a basic mattress, most people slept on the ground. As I made my way through the camp, I met a family of 12, including a small baby. I was overwhelmed by the welcome they gave me as they invited me to stay and talk with them. A few of them spoke some English, but the rest just wanted to communicate to me in whatever way they could. They graciously prepared me a dinner in traditional Syrian style — couscous, with vegetables and sauces. The meal was like a small celebration for them. They were delighted to even have my attention. Before I left, they sang me a traditional Syrian song that brought tears to my eyes. These people were a normal family — just like mine. They may be from a different country, speak a different language and have different cultural traditions, but I felt a strong sense of kinship to them. My experience grew in me a desire to do more for refugees coming to our country and bring more people along to help. I decided to apply for funding for Experian to work alongside the Refugee Project in a joint initiative to make a bigger, long-term impact on these people. This funding would give other Experian employees a chance to volunteer and provide refugees with the supplies they need. Additionally, Experian is in the process of organizing workshops for families who wish to stay in Bulgaria. These workshops will provide financial education to help them open a bank account, learn how our financial system works and give them the financial information they need to rebuild their lives. It means a lot to me to see what a difference we’re making and how we’re changing lives. I love knowing our work is helping people find a place to live, get a job and start their own business, as well as introducing Syrians to our local culture and customs. Read more #ExperianStories from our colleagues around the world. Photo: Tram in Sofia, Bulgaria

Headlines bemoan the lack of personal finance being taught in our schools. Most students will graduate with little to no education on personal finance basics. But, with Experian’s help, LifeSmarts is making a difference for students across the country. Together, we are helping students get on the right path to a lifetime of success by equipping them with the financial knowledge and consumer skills they need to make informed, responsible choices.

2,500 university students across 16 cities have been trained by Experian's experts and young volunteers of the social responsibility project ‘Manage Your Future Now’ project. The project, which was launched by Experian to promote self-improvement among university students, female entrepreneurs, and SMEs, reached the milestone in December and the achievement was celebrated at a recent event at the Experian office in Turkey. Coming from 10 cities across the country, 42 participants gathered to share their experiences. Feedback was positive with everyone agreeing that the project has been beneficial in increasing awareness of social responsibility. The participants were presented with a certificate for their commitment and contribution to the project. ‘Manage Your Future Now’ is a partnership between Experian, the United Nations Development Program and the Habitat Association/Center and Credit Bureau. The initiative includes providing training on financial risks, responsible borrowing, financial management and the efficient management of relationships with banks and the financial sector. Didem Köprücü, Human Resources Manager for Turkey and the Middle East at Experian, said: “We are proud that more people are benefiting under the ‘Manage Your Future Now’ project. Our training is improving every year and I would like to thank all the volunteers and young trainers for their valuable contribution. “The third stage of our project in 2016 will cover financial risk management, as well as financial opportunities for entrepreneur candidates. For this stage of the project we plan to reach 3,000 students and entrepreneur candidates across 26 cities. “However, we intend to continue our project, reaching more people every year.” The project aims to reach 3,000 students by the end of March 2016.

With the objective of supporting the local community and helping Orange County residents overcome financial issues, we have partnered with the Orange County Rescue Mission (OCRM) to spread financial literacy by providing residents with the insight and resources to guide them on a journey to independence.

For more than 40 years, Orange County has been the home of Experian’s North American headquarters. We have strong roots here. And as part of that, Experian and our employees work and volunteer with organizations around the community to help make the OC a better place to live.

At Experian, we have a firm commitment to social responsibility. We show that commitment through a broad range of efforts that help communities realize their social and economic potential by investing in community and education programs that foster the financial health of individuals and small businesses across the globe. As part of this commitment, Experian has more than 100 employees who are certified as Experian Education Ambassadors. These ambassadors educate consumers throughout the United States about credit reporting, credit scoring, fraud and identity theft and other issues in which Experian has expertise. Presentations take place at youth organizations, schools, colleges and universities, faith-based organizations – anywhere people gather and request information about these important subjects.