Tech & Innovation

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At Experian, we are continually innovating and using technology to find solutions to global issues, modernize the financial services industry and increase financial access for all.

DEI

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Our deep commitment to social and financial inclusion is reflected in our workplace culture, our partnerships and our efforts to break down the barriers to financial equity.

Financial Health

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Our initiatives are dedicated to getting tools, resources and information to underserved communities so that consumers can best understand and improve their financial health.

Latest Posts:

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As Car Prices Hit the Roof, Shoppers Hope to Keep Payments at Ground Level

Car Shopping Financing my first car was a bittersweet feeling. I was thrilled at the thought of purchasing a new vehicle, yet I was dreading haggling the price with the dealer. As a millennial, I feared the rising prices for new cars, and knew that I needed to find a way to make the vehicle more affordable. That said, I decided to look at used cars. Clearly, I’m not the only car shopper going through this experience. Many consumers are exploring new options to keep their monthly payments down, whether it’s extending the length of their loan, or turning to leases. Sometimes it’s both.

Published: Sep 10, 2015 by

New Research: Email Campaigns That Give Consumers Choice Drive More Engagement and Revenue

Q2 2015 Email Benchmark_Giving customers choice New research from Experian Marketing Services, a recognized leader in data-driven marketing and cloud-based marketing technology, shows that email campaigns using the words “choice” or “choose” in the subject line are driving substantially higher engagement and revenue rates than average.

Published: Sep 09, 2015 by

Innovation + Big Data Proves Winning Formula for Experian

shutterstock_110471801 Forbes Magazine recently named Experian among the top 100 innovative companies in the world for the second year in a row. Forbes has a rigorous selection methodology that places an emphasis on what organizations’ investors see as the most innovative today, but also the companies that investors believe will continue to be the most innovative in the future; Forbes calls this methodology the Innovation Premium. Put simply, it’s the expectation that a company will launch new products and services and enter new markets to generate growth.

Published: Aug 25, 2015 by Editor

CFPB Complaint Portal Needs Context to Understand the Data

On July 16, the CFPB published its “first ever” monthly report providing a snapshot of complaints filed by consumers through the agency’s complaint portal. For full disclosure, Experian is one of the top three companies that received the most complaints from February through April 2015. But that is absolutely deceiving.

Published: Aug 12, 2015 by Editor

Q&A: Improving decision-making and increasing value using Big Data analytics

Financier Worldwide moderates a discussion on improving decision-making and increasing value using Big Data analytics between Shanji Xiong at Experian DataLabs, Ken Elliott at HP and Shaheen Dil at Protiviti. FW: To what extent are you seeing an increased demand for Big Data analytics in today’s business environment? What overarching advantages does it offer to companies? Dil: Many organisations have made fundamental investments in Big Data infrastructures and capabilities and are now actively exploring the best ways to achieve return on these investments.

Published: Aug 12, 2015 by

Smart Cities of the Future

Federal and local governments around the world are expected to spend $475.5 billion on technology products and services by 2019. From New York to Chicago to Rio de Janeiro, metropolitan centers around the world are looking for new ways to be “smart” – to become more sustainable, improve the efficiency of public services and citizens’ quality of life. Forward-thinking civic and business leaders are experimenting with massive amounts of data – and the tools and technologies to compile and examine it – in order to improve how efficiently and effectively cities are managed.

Published: Aug 11, 2015 by Editor

Using Big Data to Manage Risk in Sports and Business

In 2014, sports analytics was a $125 million market. By 2021, its value is expected to balloon to $4.7 billion. But this market wasn’t always so lucrative or widely accepted. Back in 2002, the Oakland Athletics General Manager Billy Beane earned a trip to the Major League Baseball playoffs despite having a payroll of just over $40 million — $80 million less than major market teams like the New York Yankees. The key to the A’s success? Not just their scouts’ intuition, but sabermetric principles and rigorous – though at the time, overlooked – statistical analysis.

Published: Aug 10, 2015 by Editor

With Big Data Comes Big Responsibility

Our world today runs on data. It’s changing the way we browse the Internet, run our businesses, treat medical patients and invest in technology. It’s the key to solving society’s biggest problems: famine, disease, poverty and ineffective education. And it is powering the global economy. But the data-driven economy is at a crossroads. With the eruption of information, we also open ourselves up to new risks and privacy concerns. As companies adopt more interconnected products and systems, the “Internet of Things” could usher in the next wave of challenges that range from data breaches to other potential privacy concerns if information is used improperly. As a society, we must decide whether to champion the explosion of connected information or allow its detractors to significantly constrain the innovation and growth ahead.

Published: Aug 10, 2015 by Editor

So Much Data, But Who Is Managing It?

Data Management Today’s data-driven world creates exciting new opportunities, but also new challenges. Many of us see the promise of being able to make more intelligent decisions by fully understanding our customers and the needs of the marketplace. There are data scientists that can do incredible analysis to give us new insights into areas we didn’t think were possible.

Published: Aug 04, 2015 by Editor