Customer Targeting & Segmentation

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With many individuals finding themselves in increasingly vulnerable positions due to COVID-19, lenders must refine their policies based on their consumers’ current financial situations....

May 27, 2020 by Laura Burrows

The largest industry disruptor was a surprise to everyone. Where bets may have been placed on digital transformation, automated decisioning, or better omnichannel programs,...

May 26, 2020 by Stefani Wendel

When running a credit report on a new applicant, you must ensure Fair Credit Reporting Act (FCRA) compliance before accessing, using and sharing the...

May 11, 2020 by Laura Burrows

Amid the fallout of COVID-19, I often find myself thinking about the impact the pandemic has had and will have on businesses in the...

May 5, 2020 by John Gray

Today’s lending market has seen a significant increase in alternative business lending, with companies utilizing new data assets and technology. As the lending landscape...

May 1, 2020 by Laura Burrows

With new legislation, including the Coronavirus Aid, Relief, and Economic Security (CARES) Act impacting how data furnishers will report accounts, and government relief programs...

April 15, 2020 by Laura Burrows

In the face of severe financial stress, such as that brought about by an economic downturn, lenders seeking to reduce their credit risk exposure...

April 14, 2020 by Laura Burrows

In today’s rapidly changing economic environment, the looming question of how to reduce portfolio volatility while still meeting consumers’ needs is on every lender’s...

April 8, 2020 by Laura Burrows

Originally posted by Experian Global News blog At Experian, we have an unwavering commitment to helping consumers and clients manage through this unprecedented period....

March 27, 2020 by Guest Contributor

There are more than 100 million people in the United States who don’t have a fair chance at access to credit. These people are...

March 12, 2020 by Brittany Peterson

Update: After closely monitoring updates from the WHO, CDC, and other relevant sources related to COVID-19, we have decided to cancel our 2020 Vision...

February 6, 2020 by Stefani Wendel

For financial marketers, long gone are the days of branded coffee mugs, teddy bears and the occasional print ad. Financial marketers are charged with...

February 5, 2020 by Jesse Hoggard

It may be a new decade of disruption, but one thing remains constant – the consumer is king. As such, customer experience (and continually...

January 30, 2020 by Stefani Wendel

According to research, only 15% of American consumers have swapped out their go-to credit card in the past year and spend more money both...

January 15, 2020 by Laura Burrows

The challenges facing today’s marketers seem to be mounting and they can feel more pronounced for financial institutions. From customizing messaging and offerings at...

January 7, 2020 by Jesse Hoggard

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