Theresa Nguyen is a Content Marketing Specialist for Experian. Theresa focuses on thought leadership that helps organizations leverage data-driven insights and technology to accelerate growth and enhance customer relationships.

-- Theresa Nguyen

All posts by Theresa Nguyen

Discover how token-based authentication works, its types, and why businesses trust it to secure sensitive data.

Published: February 11, 2025 by Theresa Nguyen
Identifying Early Signs of Customer Risk and Churn

Whether consumers are shopping for new credit or experiencing financial stress, monitoring their behavior is crucial — even more so in an ever-changing economy. Our latest infographic explores economic trends impacting consumers’ financial behaviors and how Experian’s Risk and Retention TriggersSM enable lenders to detect early signs of risk or churn. Key highlights include: Credit card balances climbed to $1.17 trillion in Q3 2024. As prices of goods and services remain elevated, consumers may continue to experience financial stress, potentially leading to higher delinquency rates. Increasing customer retention rates by 5% can boost profits by 25% to 95%. View the infographic to learn how Risk and Retention Triggers can help you advance your portfolio management strategy. Access infographic

Published: January 6, 2025 by Theresa Nguyen
2025 State of Credit Card Report

Our new report provides a snapshot of the current credit card landscape and strategy considerations to inform your business decisions.

Published: December 18, 2024 by Theresa Nguyen
The Evolving Pre-Employment Screening Landscape

Learn how background screeners can optimize pre-employment verification processes, reduce fraud risks, and ensure compliance.

Published: December 12, 2024 by Theresa Nguyen
What is Browser Fingerprinting?

Browser fingerprinting, alongside other fraud prevention tools, can help businesses safeguard their operations and uphold customer trust.

Published: November 26, 2024 by Theresa Nguyen
Interview: How AI is Shaping the Financial Services Industry

Experian's latest GenAI solution empowers organizations to increase productivity, improve data visibility, and scale expertise.

Published: November 22, 2024 by Theresa Nguyen
Report: State of the Economy, October 2024

Take a deep dive into this month's economic and credit data, including trends in originations, retail sales, and consumer sentiment.

Published: October 23, 2024 by Josee Farmer
The Future of Fintech Fraud Detection and Prevention

With fraudsters continuously refining their methods, fintechs must invest in advanced fintech fraud detection and prevention solutions.

Published: October 15, 2024 by Theresa Nguyen
Driving Growth with Cashflow Underwriting

Cashflow underwriting is a modern approach to evaluating creditworthiness, giving lenders a greater view into one's financial situation.

Published: August 27, 2024 by Theresa Nguyen
Optimizing Prescreen Strategies with AI and ML

With the advent of AI and ML, optimizing credit prescreen campaigns has never been easier or more efficient.

Published: July 17, 2024 by Theresa Nguyen
Mastering Identity Authentication for Financial Institutions

Explore the essentials of identity authentication, its importance for financial institutions, and what effective solutions look like.

Published: July 2, 2024 by Theresa Nguyen
What is Email Account Takeover Fraud?

Explore what email account takeover is and why it's more important than ever for organizations to prevent it now.

Published: June 25, 2024 by Theresa Nguyen
What Lenders Need to Know About First Payment Default

For lenders, mitigating first payment default requires data, advanced analytics, customer engagement, and agile risk management.

Published: April 10, 2024 by Theresa Nguyen
Level Up with Data-Driven Marketing Insights

Data-driven marketing insights can help your organization target more accurately and create a better customer experience.

Published: February 21, 2024 by Theresa Nguyen
Income Verification: Providing Seamless Experiences

With automated income verification, lenders can approve more applicants quickly and provide exceptional digital experiences. Learn more!

Published: January 30, 2024 by Theresa Nguyen

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