Latest Posts

What’s new in online payment fraud Part 2: How AI and evolving regulation are driving change

We talk to our experts about maturity in artificial intelligence and virtual assistants, and their current ability to respond to current business challenges.

Solving top business data challenges: Addressing the lack of data

We talk to Neil Stephenson, Vice President of Strategic Client Development, about how businesses can address a lack of data

Published: June 30, 2020 by Managing Editor, Experian Software Solutions
What’s new in online payment fraud Part 1: Implications for consumers and businesses

Nick Maynard, Juniper Research, and David Britton, our VP of Industry Solutions for Global Decision Analytics, discuss the latest developments around online payment fraud

Published: June 26, 2020 by Managing Editor, Experian Software Solutions
Securing digital identity in times of unprecedented change

David Britton discusses how the Covid-19 pandemic has prompted a shift to online and what implications have emerged across the online fraud landscape

Published: June 15, 2020 by Managing Editor, Experian Software Solutions
Infographic: The digital payments revolution

Juniper Research’s latest report explores key issues around increased cybercrime and what that means for businesses looking to invest in fraud prevention.

Published: June 11, 2020 by Managing Editor, Experian Software Solutions
Better identifying your customers leads to greater trust

The latest Global ID & Fraud Report shows a significant disparity in perception between businesses and consumers when it comes to recognition.

Published: June 10, 2020 by Managing Editor, Experian Software Solutions
Getting to grips with the shifting fraud landscape

We take a look at the shifting fraud landscape and how your business can get to grips with it using CrossCore

Digital payments are on the rise and so is account takeover fraud but it’s preventable

In a report made available this month, Juniper Research anticipates that in 2024, remote purchases for digital and physical goods will exceed 285 billion transactions per annum; an 80% increase on the figure for 2019.  And, that values will increase by nearly 60% to over $9 trillion. It’s impossible to look at these numbers without considering the impact of the massive migration to digital channels that businesses and their customers made to stay engaged during the early response to Covid-19. Finding ways to support customers and their needs remotely has been met with a lot of creative solutions and we see new trends taking hold. For example, “buy online and pick up in-store” and “buy now and pay later” provides customers the access they need for goods and services now with a lot of conveniences. Convenience is a significant part of the customer experience but unfortunately can expose a business to a lot of fraud. According to David Britton, “Fraudsters will always be at the forefront of technology exploitation.” There is evidence of this not only in technological innovation but in the manipulation of human behavior, otherwise known as social engineering. According to Juniper, new technologies such as artificial intelligence will take social engineering to unseen levels of success, like the rise we're seeing in fictitious or synthetic identities. But while it might seem like an impossible problem to manage, businesses have solutions available to them to prevent fraud, including using AI against cybercriminals. In fact, Experian believes that there the layered approach to fraud detection and prevention can significantly protect businesses, and their customers, throughout the credit lifecycle, and withstand the changing face of fraud. Check out the report on key trends and capabilities required for securing digital payments and find out more about Experian's solution on the Juniper Research Leaderboard. Related content: Protect your family from potential fraud when kids are playing video games Getting to grips with the shifting fraud landscape

Protect your family from potential fraud when kids are playing video games

We look at what parents, businesses and kids can do when navigating the world of gaming during a time when opportunistic fraudsters are rife.

Published: May 22, 2020 by

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