Latest Posts

Has my data lake turned into a data swamp?

We take a look at how to recognize both the potential and risk in your consumer data

Digital transformation through cloud-first decisioning

We look at why cloud-first decisioning remains critical to digital transformation, now more than ever.

What is the right approach to AI and analytics for your business? Four fundamental considerations

Shri Santhanam talks to Christian Hubbs and Muhammed Shuaibi from Artificially Intelligent Podcast about the value AI and analytics generate for businesses

Upskilling your teams when traditional classroom approaches aren’t feasible

Making sure your team has the right tools and knowledge to service customers to minimize business disruption during a crisis.

Are traditional online identification methods becoming obsolete?

We look at how businesses can get a grip on the changing world of fraud while offering a great customer experience.

Be Mindful of These 3 Strategies When Engaging Customers Digitally

Here are three cost-effective strategies that will connect you with your customers faster and in their greatest time of need – now and post-Covid.

Proactively restructuring debt to help improve customer affordability

We look at the five key areas businesses should be considering when it comes to customer affordability in the new world of Covid-19.

Q&A: Biometrics as the catalyst for trust in a socially distanced world

We look at how businesses around the world are using biometrics and how consumers feel about it.

The Rise of Sophisticated Phishing Scams: What Businesses Need to Know

Mike Gross, Head of Global Identity and Fraud at Experian, recently spoke to Jill Malandrino at Nasdaq Trade Talks about the key things to watch out for when it comes to phishing scams.

Digitally managing your at-risk customers most impacted by Covid-19

The challenges businesses are facing when digitally managing thier at-risk customers in times of crisis

Covid-19 as a Gateway to Fraud: Top 5 Global Fraud Trends to Watch Out for in 2020

The COVID19 pandemic has created a breeding ground for fraudulent activity. We look at the top 5 global fraud trends to watch out for in 2020.

Stay connected to your customers in times of unexpected change

Whether going digital was a part of your strategic plans or not, business leaders of all company sizes must rapidly adapt to this new normal and be prepare for the future post-pandemic.

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