Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay...
During this time when the whole world is wrestling with the Covid-19 crisis, planning for the future is difficult. However, there is no question...
With Google’s acquisition of Fitbit in November 2019 and Apple’s recent foray into smartphone-based clinical research, the ‘big four’ tech giants are ramping up...
Before brands like Apple and Amazon became synonymous with consumer culture, the healthcare experience didn’t have much motivation to change. If you felt ill,...
Did you know a whopping 90% of missed revenue opportunities can be linked to denied claims? At a time when providers are working to...
It’s the chronic condition no one wants to mention. Symptoms can include missed appointments, unnecessary treatment, poor communication and confusing billing processes. The prognosis...
Recently I had the opportunity to present at a regional chapter of the National Association of Healthcare Access Management about the growing need for...
Most healthcare consumers spend only a tiny fraction of their lives in the clinical world of medical appointments and procedures. Where and how they...
When nearly 80% of health outcomes can be traced to non-medical social and economic factors, we need to look beyond the medical world to...