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Sanford Health vetted four revenue cycle vendors to meet their challenges of manual collection processes, bad debt and low employee collection rates. They selected Experian Health largely based on ease of implementation with the Epic platform, products that required little intervention from Sanford’s IT department, a strong team of consulting resources and previous success with other Experian Health products. According to Mike Beyer, Director Patient Accounts, Sanford Health, “Collections Optimization Manager really allows me to segment out and find those patients that have the ability to pay; and to avoid chasing those who instead qualify for our Presumptive Financial Assistance/Charity program.” With Collections Optimization Manager, Sanford Health realized a total in-house patient collection lift of $40+ million since they first implemented in October 2014; with an average monthly lift is $2.3 million. Contributing drivers of this success: leveraging segmentation and Federal Poverty Level (FPL) within Collections Optimization Manager to determine Presumptive Financial Assistance and account routing to our new cloud-based dialer solution, PatientDial. Download the full case study Watch the video

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Use a unique patient identifier to protect patients and link records within and across healthcare systems

Experian Health is very pleased to announce that we’ve ranked #1 in the 2025 Best in KLAS: Software & Services report, for our Contract Manager and Contract Analysis product, for the third consecutive year. Contract Manager, when paired with Contract Analysis, empowers healthcare providers by ensuring payers comply with contract terms, identifying and recovering underpayments, and arming them with real claims data to negotiate contracts. This enables providers to negotiate more favorable terms and maintain financial stability.  Clarissa Riggins, Chief Product Officer at Experian Health, says, “In the ever-evolving healthcare landscape, our Contract Manager solution has once again been recognized as the #1 Revenue Cycle Management tool by KLAS for the third consecutive year. This prestigious ranking underscores the significant value our solution delivers to our clients by identifying underpayments and facilitating revenue recovery. We are honored to continue supporting our clients with innovative solutions that drive financial success and operational efficiency.”  Learn more about how Contract Manager and Contract Analysis can help your healthcare organization validate reimbursement accuracy, recover underpayments and boost revenue.   Learn more Contact us

Explore the top reasons for healthcare claim denial and learn effective strategies to minimize denials and improve claim approval rates.

Learn how to build a proactive denial prevention strategy with automation and AI, to streamline claims processing and nip denials in the bud.