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by Rathnathilaga.MelapavoorSankaran@experian.com 0 min read June 2, 2026

The Post-COVID-19 Patient Journey: What’s next for healthcare?

In this infographic, we break down the changes to post-COVID-19 patient journey, and the changes that have impacted every step.

Published: October 18, 2021 by Experian Health
No Surprises Act Summary: What your organization needs to know

The No Surprises Act, effective January 1st 2022, aims to protect patients from receiving surprise medical bills. Read our blog to learn more.

Published: October 12, 2021 by Experian Health
Automated prior authorization: getting patients the approved care they need

The pandemic has highlighted the need to dramatically overhaul the processes around prior authorizations (PAs) for patient care.

Published: October 7, 2021 by Experian Health
COVID-19 highlights an acute need for digital patient intake solutions

Explore how digital patient intake solutions are transforming registrations with automated and efficient self-service options.

Published: October 5, 2021 by Experian Health
How providers can streamline care to prepare for a “twindemic” of COVID-19 and flu

How can healthcare providers leverage technology to streamline care and prepare for a potential “twindemic” of COVID-19 and the flu?

Published: September 28, 2021 by Experian Health
Patient self-scheduling as a competitive advantage – interview with the expert

Sanju Pratap, VP of Product Management, discusses how to enhance patient engagement and accelerate call center operations with self-scheduling solutions.

Published: September 21, 2021 by Experian Health
How 24/7 self-scheduling can improve the post-pandemic patient experience

In this post, we explore how 24/7 self-scheduling can help healthcare providers adapt to the post-pandemic digital landscape.

Published: September 14, 2021 by Experian Health
4 ways to strengthen digital patient access

In this blog, we look at 4 different ways providers can strengthen digital patient access and create better patient experiences.

Published: September 7, 2021 by Experian Health
4 data-driven healthcare marketing strategies to re-engage patients after COVID-19

Take a look at at four opportunities that healthcare marketers and patient outreach teams can incorporate into their post-pandemic playbook.

Published: September 2, 2021 by Experian Health
How COVID-19 changed the patient journey: A call for digital transformation

Learn about COVID-19’s impact on the patient journey and see how digital transformation is helping the healthcare industry recover.

Published: August 30, 2021 by Experian Health
How data standardization can improve patient outcomes

The pandemic opened the door to a whole new set of identity management challenges. How can providers solve for data standardization challenges?

Published: August 25, 2021 by Experian Health

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Experian Health ranked #1 in Best in KLAS for 2025

Experian Health is very pleased to announce that we've ranked #1 in the 2025 Best in KLAS: Software & Services report, for our Contract Manager and Contract Analysis product, for the third consecutive year. Contract Manager, when paired with Contract Analysis, empowers healthcare providers by ensuring payers comply with contract terms, identifying and recovering underpayments, and arming them with real claims data to negotiate contracts. This enables providers to negotiate more favorable terms and maintain financial stability.  Clarissa Riggins, Chief Product Officer at Experian Health, says, “In the ever-evolving healthcare landscape, our Contract Manager solution has once again been recognized as the #1 Revenue Cycle Management tool by KLAS for the third consecutive year. This prestigious ranking underscores the significant value our solution delivers to our clients by identifying underpayments and facilitating revenue recovery. We are honored to continue supporting our clients with innovative solutions that drive financial success and operational efficiency.”  Learn more about how Contract Manager and Contract Analysis can help your healthcare organization validate reimbursement accuracy, recover underpayments and boost revenue.   Learn more Contact us

Published: February 5, 2025 by kelly.nguyen
How to increase patient engagement

Learn how providers can increase patient engagement, why it matters and key strategies that deliver improved end-to-end patient experiences.

Published: January 30, 2025 by Experian Health
Revenue cycle management checklist: improve experience & profits

Traditional revenue cycle management strategies are on shaky ground. This revenue cycle management checklist can help find opportunities.

Published: January 28, 2025 by Experian Health

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