As Spotify and Amazon can attest, digital technology plus personalization is a winning formula. Consumers want anytime-anywhere access to the services and products they...
Providers know they need to improve their digital front door to withstand the financial impact of COVID-19, but change can feel risky, especially with...
The urgency to move quickly and vaccinate the population has introduced an entirely new set of challenges for providers regarding patient identity. Many continue...
There is no shortage of data in the healthcare industry. Unfortunately, more data doesn’t always mean better data – especially when it comes to...
Health plans have been fighting against inaccurate member data, incomplete member profiles and duplicate records for years. Without a watertight way to keep track...
Experian Health products referenced in this blog post: Patient Engagement Solutions Patient Scheduling Precise ID Patient Payment Estimates Patient Payment Solutions To access more...
As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is...
Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....