Tag: patient access
The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate...
Imagine if every time you wanted to sign up to buy groceries online, book a vacation, or apply for a job, you had to...
Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...
With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...
Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there,...
Patients today expect digital capabilities from their provider and will increasingly choose those who offer digital capabilities. Knowing this, many providers have been working...
From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being...
The term “digital front door” is one of the biggest buzz words in healthcare, and thanks to COVID-19, we can expect to see it...
Recently I had the opportunity to present at a regional chapter of the National Association of Healthcare Access Management about the growing need for...
