Tag: patient experience
Yale New Haven Health is an award-winning academic healthcare system, and a big part of why its people achieve success is because they continually ask,...
Yale New Haven Health (YNHH) established a goal to elevate the patient financial experience by compassionately educating patients about the finances surrounding their care,...
There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away....
With the rapidly changing healthcare environment, many organizations are taking a hard look at their revenue cycle, seeking proactive ways to enhance both efficiency...
We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front...
