Tag: patient satisfaction
Last year, a Kaiser Family Foundation study revealed that employer-based health insurance deductibles in the U.S. were at an average of $1,505. In 2006, the...
In a new whitepaper, Technology and Data-Driven Decisions Driving Best Practices for Patient Collections, Experian Health analyzes the results of two recently fielded surveys aimed...
Manually cold-calling patients to remind them of upcoming appointments or of bills nearing a due date has never been an effective engagement strategy. On...
With the ability to research products, compare price information, and conduct transactions all from their mobile devices, today’s consumers are more savvy than ever....
Cincinnati Children’s Hospital Medical Center (CCHMC) is a distinguished nonprofit academic medical center and one of the oldest pediatric hospitals in the United States. A...
Yale New Haven Health is an award-winning academic healthcare system, and a big part of why its people achieve success is because they continually ask,...
Rudyard Kipling famously wrote, “Oh, East is East, and West is West, and never the twain shall meet.” That was once true of care...
Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure...
There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away....
